No SNA Server was found with the a LU or Pool of the appropriate t

Srinivasan R

unread,

Apr 27, 2010, 1:54:01 PM4/27/10

to

I have installed HIS 2009 both on the server and client.

Server: Windows 2008 OS
Client: WinXP(Development machine)

I am using Session Integrator for connectivity. When i try to connect, i get
"No SNA Server was found with the a LU or Pool of the appropriate type and
requested name" error.

In the event log, i see the warning on Session Integrator Proxy as "An
application unsuccessfully tried to connect a session using LU 'POOL' (hr =
0x80040218).".

I have checked all the DCOM settings that was posted on another blog. But no
luck.
"3270 Client" window that comes with HIS 2009 Softwar is working just fine
with this connection. Please help me.

Stephen Jackson [MSFT]

unread,

Apr 28, 2010, 10:59:27 AM4/28/10

to

The issue has been related to DCOM permissions in every occurrence that I am
aware of.

Can you provide details on what DCOM permission changes you made and on what
systems?

Thanks...

--
Stephen Jackson
Microsoft® HIS Support

Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only. This posting is provided "AS IS"
with no warranties, and confers no rights.

"Srinivasan R" <Srini...@discussions.microsoft.com> wrote in message
news:5E1DBCC6-E325-454C...@microsoft.com...

Srinivasan R

unread,

Apr 29, 2010, 11:07:01 AM4/29/10

to

Run Dcomcnfg, under Component Services->My Computer->Properties->COM security
tab, under "Account Permissions", after "Edit Default" click, i added
<domain>\<accname> with both "Local Access" and "Remote access" checked. On
both Client and Server, SNA and Session Integrator services are running under
same account: <domain>\<accname>. On both the side, i have done the above
settings.

Neil Pike

unread,

Apr 29, 2010, 1:08:51 PM4/29/10

to

Have you put the domain\userid in the HIS Users group?

Neil Pike
Protech Computing Ltd
--

In article <D41F7D5E-F033-4266...@microsoft.com>, Srinivasan R
wrote:

Srinivasan R

unread,

Apr 29, 2010, 2:34:04 PM4/29/10

to

Yes. The account is in HIS Runtime Users group.

"Neil Pike" wrote:

> .
>

Neil Pike

unread,

Apr 30, 2010, 1:46:45 AM4/30/10

to

You say 3270 client works fine - is that on the same machine, using
the same domain/user to be logged on locally, as the Session
Integrator?

Neil Pike

unread,

Apr 30, 2010, 1:51:47 AM4/30/10

to

What is the code that's calling SI running under? i.e. is it a thick
client C++ app run from the desktop, a windows service, an app running
under IIS etc?

Srinivasan R

unread,

Apr 30, 2010, 12:06:07 PM4/30/10

to

An app running under IIS with this specific account.

"Neil Pike" wrote:

> .
>

Stephen Jackson [MSFT]

unread,

Apr 30, 2010, 12:23:01 PM4/30/10

to

I'd suggest that you open a support case as we would likely need to look at
the overall configuration and also capture some Session Integrator traces of
the failure.

As Neil mentioned, is the SI application running under IIS or as a service,
etc.

--
Stephen Jackson
Microsoft® HIS Support

Please do not send e-mail directly to this alias. This alias is for
newsgroup purposes only. This posting is provided "AS IS"
with no warranties, and confers no rights.

"Srinivasan R" <Srini...@discussions.microsoft.com> wrote in message

news:3FFE3169-6BFC-46E8...@microsoft.com...

Neil Pike

unread,

May 1, 2010, 2:00:39 PM5/1/10

to

One other user doing this under IIS had to do to the below

---------

In web.config of your application add the <identity
impersonate="true" userName="" password="">. Use the Server
user Credentials for this.