Microsoft office Groove has stopped working

[BlueArgonaut]

Hello, can you help me with following issue with Groove. Thanks a lot.

When I start Groove after several seconds I get the following message:

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Microsoft office Groove has stopped working
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available.
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The Groove won’t start then.

In windows event viewer is following record:
Faulting application name: GROOVE.EXE, version: 12.0.6421.1000, time stamp:
0x49965720
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp:
0x4a5bdbdf
Exception code: 0xe0000002
Fault offset: 0x0000b727
Faulting process id: 0x185c
Faulting application start time: 0x01cac1edde0c0689
Faulting application path: C:\Program Files (x86)\Microsoft
Office\Office12\GROOVE.EXE
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 1da81c43-2de1-11df-aeb0-002713522787

Version: Office Groove 2007
OS: Win7 64bits

[Gregg Johnston [MSFT]]

Hi there,

Couple of things to try:

1. Try a repair of the installation Control Panel > Programs > Microsoft
Office 2007
2. Try uninstalling and reinstalling Groove and if that does not work, try
uninstalling and reinstalling all of Office 2007
3. If you have an account on another computer (or you do not care if you
lose this account) run a grooveclean /all
http://support.microsoft.com/kb/907854 and start over with anew account.

Gregg

--
This posting is provided "AS IS" with no warranties, and confers no rights.

[B.@discussions.microsoft.com Jérémie B.]

The Grooveclean.exe option worked fine for me! Thanks!