Unmatched Purchase Receipts

[BW]

We are having issues with GP10 (V10.00.1424) holding purchase receipts that
have not been matched to invoices. Here is a quick narative of what is
taking place:

We receive the item into GP
GP assigns a receipt number to the item
We receive an invoice from the vendor
We intend to enter and match the invoice, but the receipt is not available

We are not sure what is triggering this event, and we thus, we do not know
how to fix it.

I am sure we are not the first to experience this problem!

Thank you for your time,

BW

[Leslie Vail]

What do you mean by 'unavailable'? Is the receipt in the lookup list but it
will not allow you to select it?

[BW]

They are falling off of the report. The real potential problem, as I have
discovered, is that the canned report (Purchasing/Reports/Analysis/Received
not Invoiced) for a cutoff date is not tying to the GL. From reading
numerous postings, I have determined that purchase receipts that are on
closed line items or closed POs (not sure which) are falling off the report
even though they may not be matched.

What triggers when these receipts fall off the report? Is it a line item
status change to close, or is it when the overall PO is closed?

I think I can run another purchasing analysis report (canned) to test my
theory. The reason I do not simply run a smartlist is because it provides
much different information, and the purpose of my undertaking is to
understand why the reports (analysis vs smartlist/gl) differ.

Any direction you can point me in would be greatly appreciated.

Thank you for your time Leslie!

BW