Line items on the multi row input screen not working
Philip D
add and save detailed lines but are unable to expand them by clicking on the
"+" symbol.
- The version is Forecaster 7 SP3.
- Problem is with all PC's not one individual PC.
- Problem is only for a single SQL database, the demo database and another
SQL database on the server are not affected.
Any Help appreciated!
Margaret R
properly when changes are made to benefits in HR. I have done a lot of
testing and this is what I cannot explain:
If I delete the benefit the multi-row account does not zero out
"Rob" wrote:
> I am assuming you are double-clicking on the rows with the "+" sign on them,
> as this is the way to open the line items. I'm also wondering if you see
> different behavior if you right click on the multi-row screen and choose
> "expand all line items"?
>
> The real important thing to check next is to do the following:
> 1. Zap the event log. (You can do this via the Tools | Validate Database
> feature or via the Zap Wizard).
> 2. After the zap is done, open the input screen and try opening a line item.
> When it fails, go to View | Event log. Are there any error messages?
>
> If this is happening with only one database, I'd suspect the issue is due to
> something being setup incorrectly in the database. Based on your findings
> from doing the above steps, we may be able to diagnose this better.
>
> Let us know.
> Thanks,
>
> --
> Rob Diaz
> MSX Group
> www.msxgroup.com
Rob
This is a different issue than the line items one. But I think the solution
for you is to close your input screen, go to Tools | Options and on the
Planning tab, UNCHECK the "allow manual update of Human Resources Accounts"
option. Then run a COMP task or go to the input screen and recalculate the
HR tab for the affected departments.
Let me know if this doesn't solve it.
Thanks,
--
Rob Diaz
MSX Group
www.msxgroup.com