On Sun, 23 Jul 2017 17:33:25 +0100, Good Guy wrote:
> On 23/07/2017 15:47, Jim S wrote:
>> I have a genuine copy of Expression Web 4, bought long ago. It has
>> functioned perfectly aon XP, W7 and W10 up until now.
>> Suddenly it won't open and I get a window telling me that and that Windows
>> will get back to me if they find out the problem.
>> If I uninstall and reinstall, either from the disc or downmload it works
>> fine until next time. I have checked visuses cetera and cleaned the
>> registry,but it goes on happening. Rebooting is no help.
>> Any ideas?
>
> Are you saying it won't open in any of the three Operating systems? I
> can't believe this unless you are so stupid to screw something on all
> three machines simultaneously.
>
> If, however, it is only on one machine then try creating a new profile
> in Windows (this basically means create a new user account!) and then
> see if it works. If it does then I can say for sure that your old
> profile is corrupted and so you are most likely having other problems as
> well which you may not know about yet.
What I tried to say is that I bought it while on XP and it has stayed there
as I have updated through to W10 and it has never given me a problem.
I tried changing profile, but to no avail. It didn't obviously happen as a
result of a W10 update and I cannot think I have installed anything that
might conflict.
I though I had solved it with the uninstall/clean/reinstall, but although
it works initially, if I close it, then it might or might not open next
time I try.
--
Jim S