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Can't publish to GoDaddy with Front Page extensions

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John E.

unread,
Aug 26, 2007, 2:22:00 AM8/26/07
to
I am trying to publish from Expression Web to my host at GoDaddy which has
had FP extensions installed. When I set the remote site it responds saying
"Unable to open 'mysite'. Server error: The Web Server at 'mysite' does not
appear to have Windows Sharepoint Services installed."
I checked and GoDaddy does have Sharepoint Services installed. I also
double checked that after selecting it on the GoDaddy hosting account page
that it did install the FP extensions. Can't see why I can't publish.
Tried FTP and it won't work either.
Can anyone advise me???
--
John E.

Ronx

unread,
Aug 26, 2007, 4:48:12 AM8/26/07
to
Check that your firewall is not blocking access for EW to the internet.

With Internet Explorer, open http://example.com/_vti_inf.html (change
example.com to your own domain name).
If there are no problems, this page (View Source) will tell which
version of FrontPage extensions are installed - it will not say whether
they are running or not. If the page does not exist, then the
extensions are not installed.

Note that Expression Web requires FrontPage extensions, not SharePoint
Services - the error message is misleading in this respect, but means
FrontPage Extensions.

Using FTP will corrupt the extensions if they are installed, so they may
need to be re-installed. I find success with FTP publishing with EW
depends on the server - works with some, fails with others. Changing
(in Internet Explorer) to Passive mode or vice-versa sometimes helps.
Repeat - do NOT use FTP if using FrontPage extensions.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message
news:F77AF7F4-277F-4924...@microsoft.com:

wcrentals

unread,
Aug 26, 2007, 11:50:00 AM8/26/07
to
Good tip to not FTP if using FP extensions. I already did and it's a mess.
I don't know how to fix the problem.

I reinstalled the FP extensions on the server, but EW is still trying to
rename the public folder causing a 500 Internal server error.

John E.

unread,
Aug 26, 2007, 12:02:01 PM8/26/07
to
Thanks so much, Ron, for reply. I tried to go to URL you listed and the page
presented doesn't indicate the version of FP extensions installed. Instead
it says:
"In the HTML comments, this page contains configuration information that the
FrontPage Explorer and FrontPage Editor need to communicate with the
FrontPage server extensions installed on this web server. Do not delete this
page."

Is that what I should see? --
John E.

John E.

unread,
Aug 26, 2007, 12:16:00 PM8/26/07
to
Thanks to Ron's suggestions, I reinstalled FP extensions and am now able to
publish my site with EW to my GoDaddy host. But I encountered another
problem. My site has a ContactUs page that is a form using a Submit button
at bottom. When I complete the field entries and Submit I get the following
message:
"Cannot run the FrontPage Server Extnestion on this page:
"http://www.lodestarassoc.com/ContactUs.htm"
Why would I get this error?
When I built the form I selected the option on the form properties "Sent to
other" in ordeer to usde the gdform.asp script that GoDaddy supports. I
didn't try to use the option "Sent to (Reqires FP Server Extensions)" which
would have required a file name or E-mail address. I previously tried the
option with an E-Mail address and GoDaddy wouldn't accept that either.
--
John E.

Ronx

unread,
Aug 26, 2007, 12:59:19 PM8/26/07
to
The form is set up to use the FrontPage extensions. As far as I know,
GoDaddy does not support the email function in the extensions.
Oddly, the form does not have the usual webbot startspan comment, so I
have no idea what has happened here. I suggest you redo the form
properties:
Right click in the form and choose Form Properties
Select "Send to other" "Custom ISAPI...or ASP script"
Click Options button
Type in gdform.asp or path/gdform.asp if gdform.asp is in a different
folder. (change path to the correct relative path.)
Click OK, OK

Then republish.


--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message

news:0F498797-A738-4AA2...@microsoft.com:

John E.

unread,
Aug 26, 2007, 2:14:01 PM8/26/07
to
Ron, I did everything you said in previous post. Republishing from EW
appeared normal. But now when I go to the site and try todo a Submit from
the form I get the following error:
"FrontPage Run-Time Compnent Page
You have submitted a form or followed a link to a page tht requires a web
server and the FrontPagte Server Extentions to function properly. This form
or other FrontPage component will work correctly if you publish this web to a
web server that has the FrontPage Server Etensions installed."

This error msg would imply that the FP extensions are not installed on my
GoDaddy site, yet I insured they were previously and I just double checked
again after receiving this message. Tried again and same error. Advice??

John E.

unread,
Aug 26, 2007, 2:26:01 PM8/26/07
to
I checked the code after the change described above and republished to see if
webot was in code. Still doesn't activate the gdform.mailer but I do see a
line in the code as follows:
<form method="post"
action="gdform.asp".....onSubmit="location.href='_derived/northbots.htm';
return false'" wbbot-onSubmit=""">
Is that the webbot start span comment you are rerferring to?
I also would appreciate you explaining the onSubmit statement. I do want
to have an action occur on the basis of the execution of the Submit button
that lets the user know that the form was submitted and thanking them for the
input. How do I do that from EW?

Ronx

unread,
Aug 26, 2007, 2:46:36 PM8/26/07
to
The form tag should be:

<form action="gdform.asp" method="post"> Try amending this by hand.

The rest should only be there if you were using the extensions to
process the form. In particular, the reference to norbots.htm only
appears when a form is FTPed to the server, and the form is set to use
the extensions, or when previewing a disc based web form setup to use
the extensions.

Is gdform.asp in the same folder as the form? - it should be.


--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message

news:726B7785-7201-4142...@microsoft.com:

John E.

unread,
Aug 26, 2007, 2:50:01 PM8/26/07
to
Wcrentals,
I had similar problem, because when I couldn't get EW to publish to GoDaddy
I tried to use their FTP client to publish....but it wouldn't process my
Submit. So went back to trying to use EW. That is where I started with this
thread. One thing I did before implementing Ron's recommendations above was
to use the GoDaddy FTP client to delete all of the files I had previously
published and then reinstalling the FP extensions. That got me to where I am
now, which is I can now publish with EW but can't seem to get the gdform.asp
form mailer that GoDaddy supports when Submit button activated from my
ContactUs page on the site. Still working that...hopefully with some more
advice from Ron.
--
John E.

John E.

unread,
Aug 26, 2007, 3:08:00 PM8/26/07
to
Ron,
I ammended the line of code to what you listed and eliminated the rest.
Republished OK, but when I Submit I still get the same error I listed in
previous posting about FribtPage Run-Time Component Page. I notice when this
error message page appears it shows a URL of
http://www.lodestarassoc.com/_derived/nortbots.htm.....does that shed any
light on this problem of getting the gdform.asp mailer to work from my
published site?

Yes gdform.asp is in same folder as my ContactUs.htm page that contains the
Submit button. I also double-checked to make sure host still has FP
extensions installed.
You didn't answer my question as to how I can also trigger an
acknowledgement by the Submit button from EW. I have read both Nolan Hester's
bok on EW and Zak Ruvalcaba's book to try to find out how to do this and
couldn't find anything. Would appreciate knowing how to do that if you can
explain.

Ronx

unread,
Aug 27, 2007, 5:09:16 AM8/27/07
to
Acknowledgement - this is triggered by the form processor not the submit
button, in your case by gdform.asp

When I try the contact form it (the form) appears to be correctly set
up, but I get the error

Error creating file! Directory may not be writable or may not exist.
Unable to process request

AFAIK, aspform.asp requires a folder created for it with specific
permissions. This folder probably does not exist and needs to be made.

gdform.asp requires a folder named ssfm be present in the same folder
as gdform.asp, and this folder requires write permissions for the server
- probably the IUSR_machinename account. This may have to be set by
GoDaddy, but you may succeed on your own, if you have the correct admin.
rights to the server.

Open the remote site in FrontPage.
Locate gdform.asp, then locate the folder named ssfm. If the folder is
not there, create it. You may find that you have to place gdform.asp
and the ssfm folder in the web's root folder - there is no information
regarding this.

Right-click on the folder, and choose properties.
Clear the box "Allow scripts to be run"
Tick the box "Allow anonymous upload to this directory"

--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message

news:DDBDFA4D-0376-40D3...@microsoft.com:

John E.

unread,
Aug 27, 2007, 3:32:02 PM8/27/07
to
Ron,
Thanks so much! By selecting the properties on the ssfm folder on the
remote site everything now works! Really appreciate it.
While I have you, another question. My form is a standard form in EW and I
can't see any way to perform field validations. I know there was a way in
FP. Can you advise me if/how to perform field validations in EW?

John E.

unread,
Aug 27, 2007, 4:58:05 PM8/27/07
to
Ron,
I hope you don't mind, but you were so helpful to me in resolving these
issues between EW and GoDaddy that I sent our entire form exchange of
discussions to the Tech Support agent at GoDaddy who asked for them after I
told him of my experience with you versus the inadequate tech support from
them. He says he is going to share it with their Tech Support mgr. in hopes
they can improve their bad reputation for supporting EW/FP users on GoDaddy.
Thanks again for your support.

Ronx

unread,
Aug 28, 2007, 4:48:10 AM8/28/07
to
Form validation is something that is not built into Expression Web,
unless you use asp.NET 2. For "classic" asp and .htm pages you will
have to search for your own validation scripts.

Search Google for Javascript validation scripts - there are over 2
million results, the first being
http://www.javascriptkit.com/script/cutindex13.shtml


--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message

news:EDF279F9-9A9C-4751...@microsoft.com:

John E.

unread,
Aug 28, 2007, 12:10:02 PM8/28/07
to
Ron,
Please read my previous post to you that explains what I did with GoDaddy to
share the great info you shared with me.

Ronx

unread,
Aug 29, 2007, 10:03:52 AM8/29/07
to
I have read that post. The only reason I had any knowledge of the
problem, was so many other GoDaddy user's have the same problem. You
would think GoDaddy's complaints/support database would show this as a
point of concern.

--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/


"John E." <je.lo...@comcast.net> wrote in message

news:34E228BD-D898-4978...@microsoft.com:

johnpeck

unread,
Feb 9, 2010, 9:44:41 AM2/9/10
to
I'm having the same problem you described with not finding

_derived/nortbots.htm

after publishing my website to GoDaddy, even though Front Page Extensions have been installed. In the thread I'm read between you and Ron you apparently were able to overcome the problem, but I could only see your comments, not Ron's. Can you please provide Ron's suggestions?

Thanks!

je.lodesta wrote:

Ron,Thanks so much!
27-Aug-07

Ron,
Thanks so much! By selecting the properties on the ssfm folder on the
remote site everything now works! Really appreciate it.
While I have you, another question. My form is a standard form in EW and I
can't see any way to perform field validations. I know there was a way in
FP. Can you advise me if/how to perform field validations in EW?
--
John E.


"Ronx" wrote:

Previous Posts In This Thread:

On Sunday, August 26, 2007 2:22 AM
je.lodesta wrote:

Can't publish to GoDaddy with Front Page extensions


I am trying to publish from Expression Web to my host at GoDaddy which has
had FP extensions installed. When I set the remote site it responds saying
"Unable to open 'mysite'. Server error: The Web Server at 'mysite' does not
appear to have Windows Sharepoint Services installed."
I checked and GoDaddy does have Sharepoint Services installed. I also
double checked that after selecting it on the GoDaddy hosting account page
that it did install the FP extensions. Can't see why I can't publish.
Tried FTP and it won't work either.
Can anyone advise me???
--
John E.

On Sunday, August 26, 2007 4:48 AM
Ronx wrote:

Check that your firewall is not blocking access for EW to the internet.
Check that your firewall is not blocking access for EW to the internet.

With Internet Explorer, open http://example.com/_vti_inf.html (change
example.com to your own domain name).
If there are no problems, this page (View Source) will tell which
version of FrontPage extensions are installed - it will not say whether
they are running or not. If the page does not exist, then the
extensions are not installed.

Note that Expression Web requires FrontPage extensions, not SharePoint
Services - the error message is misleading in this respect, but means
FrontPage Extensions.

Using FTP will corrupt the extensions if they are installed, so they may
need to be re-installed. I find success with FTP publishing with EW
depends on the server - works with some, fails with others. Changing
(in Internet Explorer) to Passive mode or vice-versa sometimes helps.
Repeat - do NOT use FTP if using FrontPage extensions.
--
Ron Symonds - Microsoft MVP (FrontPage)
Reply only to group - emails will be deleted unread.

http://www.rxs-enterprises.org/fp

FrontPage Support: http://www.frontpagemvps.com/

On Sunday, August 26, 2007 11:50 AM
wcrental wrote:

Good tip to not FTP if using FP extensions. I already did and it's a mess.
Good tip to not FTP if using FP extensions. I already did and it's a mess.
I don't know how to fix the problem.

I reinstalled the FP extensions on the server, but EW is still trying to
rename the public folder causing a 500 Internal server error.

"Ronx" wrote:

On Sunday, August 26, 2007 12:02 PM
je.lodesta wrote:

Thanks so much, Ron, for reply.
Thanks so much, Ron, for reply. I tried to go to URL you listed and the page
presented doesn't indicate the version of FP extensions installed. Instead
it says:
"In the HTML comments, this page contains configuration information that the
FrontPage Explorer and FrontPage Editor need to communicate with the
FrontPage server extensions installed on this web server. Do not delete this
page."

Is that what I should see? --
John E.


"Ronx" wrote:

On Sunday, August 26, 2007 12:16 PM
je.lodesta wrote:

Thanks to Ron's suggestions, I reinstalled FP extensions and am now able to
Thanks to Ron's suggestions, I reinstalled FP extensions and am now able to
publish my site with EW to my GoDaddy host. But I encountered another
problem. My site has a ContactUs page that is a form using a Submit button
at bottom. When I complete the field entries and Submit I get the following
message:
"Cannot run the FrontPage Server Extnestion on this page:
"http://www.lodestarassoc.com/ContactUs.htm"
Why would I get this error?
When I built the form I selected the option on the form properties "Sent to
other" in ordeer to usde the gdform.asp script that GoDaddy supports. I
didn't try to use the option "Sent to (Reqires FP Server Extensions)" which
would have required a file name or E-mail address. I previously tried the
option with an E-Mail address and GoDaddy wouldn't accept that either.
--
John E.


"John E." wrote:

On Sunday, August 26, 2007 2:14 PM
je.lodesta wrote:

Ron, I did everything you said in previous post.
Ron, I did everything you said in previous post. Republishing from EW
appeared normal. But now when I go to the site and try todo a Submit from
the form I get the following error:
"FrontPage Run-Time Compnent Page
You have submitted a form or followed a link to a page tht requires a web
server and the FrontPagte Server Extentions to function properly. This form
or other FrontPage component will work correctly if you publish this web to a
web server that has the FrontPage Server Etensions installed."

This error msg would imply that the FP extensions are not installed on my
GoDaddy site, yet I insured they were previously and I just double checked
again after receiving this message. Tried again and same error. Advice??

--
John E.


"Ronx" wrote:

On Sunday, August 26, 2007 2:26 PM
je.lodesta wrote:

I checked the code after the change described above and republished to see if
I checked the code after the change described above and republished to see if
webot was in code. Still doesn't activate the gdform.mailer but I do see a
line in the code as follows:
<form method="post"
action="gdform.asp".....onSubmit="location.href='_derived/northbots.htm';
return false'" wbbot-onSubmit=""">
Is that the webbot start span comment you are rerferring to?
I also would appreciate you explaining the onSubmit statement. I do want
to have an action occur on the basis of the execution of the Submit button
that lets the user know that the form was submitted and thanking them for the
input. How do I do that from EW?
--
John E.


"Ronx" wrote:

On Sunday, August 26, 2007 2:50 PM
je.lodesta wrote:

Wcrentals,I had similar problem, because when I couldn't get EW to publish to


Wcrentals,
I had similar problem, because when I couldn't get EW to publish to GoDaddy
I tried to use their FTP client to publish....but it wouldn't process my
Submit. So went back to trying to use EW. That is where I started with this
thread. One thing I did before implementing Ron's recommendations above was
to use the GoDaddy FTP client to delete all of the files I had previously
published and then reinstalling the FP extensions. That got me to where I am
now, which is I can now publish with EW but can't seem to get the gdform.asp
form mailer that GoDaddy supports when Submit button activated from my
ContactUs page on the site. Still working that...hopefully with some more
advice from Ron.
--
John E.


"wcrentals" wrote:

On Sunday, August 26, 2007 3:08 PM
je.lodesta wrote:

Ron,I ammended the line of code to what you listed and eliminated the rest.


Ron,
I ammended the line of code to what you listed and eliminated the rest.
Republished OK, but when I Submit I still get the same error I listed in
previous posting about FribtPage Run-Time Component Page. I notice when this
error message page appears it shows a URL of
http://www.lodestarassoc.com/_derived/nortbots.htm.....does that shed any
light on this problem of getting the gdform.asp mailer to work from my
published site?

Yes gdform.asp is in same folder as my ContactUs.htm page that contains the
Submit button. I also double-checked to make sure host still has FP
extensions installed.
You didn't answer my question as to how I can also trigger an
acknowledgement by the Submit button from EW. I have read both Nolan Hester's
bok on EW and Zak Ruvalcaba's book to try to find out how to do this and
couldn't find anything. Would appreciate knowing how to do that if you can
explain.
--
John E.


"Ronx" wrote:

On Monday, August 27, 2007 3:32 PM
je.lodesta wrote:

Ron,Thanks so much!


Ron,
Thanks so much! By selecting the properties on the ssfm folder on the
remote site everything now works! Really appreciate it.
While I have you, another question. My form is a standard form in EW and I
can't see any way to perform field validations. I know there was a way in
FP. Can you advise me if/how to perform field validations in EW?
--
John E.


"Ronx" wrote:

On Monday, August 27, 2007 4:58 PM
je.lodesta wrote:

Ron,I hope you don't mind, but you were so helpful to me in resolving these


Ron,
I hope you don't mind, but you were so helpful to me in resolving these
issues between EW and GoDaddy that I sent our entire form exchange of
discussions to the Tech Support agent at GoDaddy who asked for them after I
told him of my experience with you versus the inadequate tech support from
them. He says he is going to share it with their Tech Support mgr. in hopes
they can improve their bad reputation for supporting EW/FP users on GoDaddy.
Thanks again for your support.

--
John E.


"Ronx" wrote:

On Tuesday, August 28, 2007 12:10 PM
je.lodesta wrote:

Ron,Please read my previous post to you that explains what I did with GoDaddy


Ron,
Please read my previous post to you that explains what I did with GoDaddy to
share the great info you shared with me.

--
John E.


"Ronx" wrote:


Submitted via EggHeadCafe - Software Developer Portal of Choice
Create Hidden SharePoint List for Site Owners
http://www.eggheadcafe.com/tutorials/aspnet/585c3b6b-a727-4e73-a860-917a85a41b08/create-hidden-sharepoint.aspx

Ronx

unread,
Feb 9, 2010, 11:11:59 AM2/9/10
to
This thread appears to be 30 months or so old and long gone from my systems.

As far as nortbots.htm is concerned, that is a page you do not want to appear, anywhere.
It sounds like (could be wrong) you have FTPed the form page, but not published the web.
Always use HTTP for FrontPage forms, never FTP.

See if
http://www.rxs-enterprises.org/fp/articles/2008/10/22/01/nortbots.htm_error.aspx
helps.

--
Ron Symonds
Microsoft MVP (Expression Web)
http://www.rxs-enterprises.org/fp/wf-menu.aspx

Ronx

unread,
Feb 9, 2010, 11:22:37 AM2/9/10
to
I just read through the history of this message - it is a bit one sided.
It appears to be more a problem getting GoDaddy's ASP form to work than a
FrontPage/Expression Web problem, though setting up the form itself di
come into it.

--
Ron Symonds
Microsoft MVP (Expression Web)
http://www.rxs-enterprises.org/fp/wf-menu.aspx

John Peck wrote on 09/02/2010 :

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