Preventing Deletion of Items In Deleted Items Recovery

[wstfeng]

Hi,

I would like to know if there is a way to prevent users from deleting items
from their deleted items recovery. We have had several situations where users
have deleted items, emptied the deleted items folder and then perminently
removed them from the deleted items recovery list only to later ask us to
recover something they deleted. By preventing them from perminently removing
the items, we would still have a chance at recovering them without having to
do recoveries from backup tapes.

If this isn't possible a less desirable option would be to prevent them from
even getting to deleted items recovery on the deleted items folder.

Any suggestions would be greatly appreciated. We are using Outlook 2003 on
Exchange Server 2003 in Mixed mode but expect to move to native Exchange mode
in the next few months.

PS I do have the registry modification, "DumpsterAlwaysOn" configured on my
Outlook client and was hoping there would be something similar we could do to
either prevent deleting of items in the deleted items recovery folder or not
show it at all like is the case with all the other folders when this registry
modification is enabled.

Thanks.
--
Rob
Systems Engineer

[Wen Sun [MSFT]]

Dear Rob,

Thanks for your post!

I understand that you want to disable the ability of "Purge Deleted Items".
Please feel free to let me know if I am off base. Based on my research,
this is not possible, unfortunately. From Outlook we have two options
available to us with regards to Recover Deleted Items.

First option:

Uncheck the "Deleted Item Recovery" add-in from inside Outlook. This will
remove "Recover Deleted Items" from the Tools menu.

1. Open Outlook 2002
2. Click "Tools"
3. Click "Options"
4. Click "Advanced Options"
5. Click "Addin Manager" button
6. Uncheck "Deleted Item Recovery"
7. Click "OK" until to the next 3 screens.
8. "Tools" menu will no longer have "Recover Deleted Items".

To add the option back, repeat the steps and check "Deleted Item Recovery"

Second option:

We can disable the "Recover Deleted Items" menu by registry. If you would
like to do so, we need to set the below registry entry in the client system
for Outlook to disable "recover Deleted Items"

Below value is for Outlook 2000.
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\DisabledCm
dBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

For Outlook XP
============
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\DisabledC
mdBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

For Outlook 2003
==============
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\DisabledC
mdBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

You can deploy the registry via a logon script.

Hope it helps. Please let me know if you have any further problems.

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE,

Get Secure! - www.microsoft.com/security

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[Wen Sun [MSFT]]

Hi,

Did my explanation in my previous post address you problem regarding the
Outlook issue? Please drop me a note if you need further assistance.

Thank you for your time.
Have a good day!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE,

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

[wstfeng]

You do provide information on how to remove deleted item recovery completely
so I guess it does answer the question although it was not the preferred
solution. I guess isn't possible to just remove the delete button from the
deleted items recovery dialog box so users can still recover items from their
deleted items just not perminently remove them.
--
Rob
Systems Engineer

[Wen Sun [MSFT]]

Dear Rob,

Thank you for your update! Yes, we are unable to remove the Delete button
only as it is by design. If you have problems in the future, please feel
free to post here. I am glad to be of assistance!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE,

Get Secure! - www.microsoft.com/security

====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone
support at no charge during critical LAN outages or "business down"
situations. This benefit is available 24 hours a day, 7 days a week to all
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS:
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International
Support page:
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx.

This posting is provided "AS IS" with no warranties, and confers no rights.

[Nina]

I have office 2007 (Outlook 2007) as well, how do i turn this option off
there? Please advise.

[Lanwench [MVP - Exchange]]

Nina wrote:
> I have office 2007 (Outlook 2007) as well, how do i turn this option
> off there? Please advise.

Hi - I suggest you post this in microsoft.public.outlook for the most help
with this - that's where the Outlook gurus hang out. When you have a
question, it's best to compose a new message rather than reply in an
existing thread.