Self Management Of Passwords - Benefits

[Turbo-IT SMOP]

Organizations can benefit from SMOP in the following ways:

* Makes users more productive – users can handle user account
problems themselves and get back to work quickly!
* Reduces burden on helpdesk – frees up valuable technical staff
to devote to more strategic work
* Saves time and effort ($$$) – the return on investment is so
quick it may surprise you!
* Improves security –the user has to answer multiple challenge/
response questions to identify themselves as opposed to having
helpdesk staff forced to evaluate the authenticity of the caller (many
times having to trust them on their word)