Autodiscover not working correctly

[CCross]

In my organization we have 2 exch2k3 boxes which one acts as the front end
and the other backend. We just incorporated exch2k7 using the same schema but
running on server 2008. Now my issue is myself and 2 other IT personel
updated out mail clients from outlook 2003 to outlook 2007. Suddenly we start
getting sync errors stating the following

"6:15:18 Synchronizer Version 12.0.6300
6:15:18 Synchronizing Mailbox 'User, Name'
6:15:18 Done
6:15:33 Microsoft Exchange offline address book
6:15:33 Not downloading Offline address book files. A server (URL) could
not be located.
6:15:33 0X8004010F"

Delving further into the issue I notice that the Autodiscover service is not
functioning as the error message from that as follows
Autodiscover URL https://server.domain
name.com/Autodiscover/Autodiscover.xml founb through SCP
Autodiscover to https://server.domain name.com/Autodiscover/Autodiscover.xml
starting
Autodiscover to https://server.domain name.com/Autodiscover/Autodiscover.xml
FAILED (0x80040113)

The xml filed is basically empty with no information, and we are constantly
receiving logon propmts from the CAS server itself (only 2007 clients not
2003)

We do have an SSL cert which covers the whole default site. Can anyone help
me with this issue as we are to start moving users within the next few weeks.

Thanks in advance!

[Andy David {MVP}]

On Mon, 7 Jul 2008 03:51:03 -0700, CCross
<CCr...@discussions.microsoft.com> wrote:

>In my organization we have 2 exch2k3 boxes which one acts as the front end
>and the other backend. We just incorporated exch2k7 using the same schema but
>running on server 2008. Now my issue is myself and 2 other IT personel
>updated out mail clients from outlook 2003 to outlook 2007. Suddenly we start
>getting sync errors stating the following

Do you have a valid DNS entry for the server hosting the autodiscover
service?

[CCross]

Yes...I do remember creating a Host(A) record. Should it actually be an SRV
record and/or and Alias(CNAME)?

[Tushar Shah]

On Jul 7, 5:26 pm, CCross <CCr...@discussions.microsoft.com> wrote:
> Yes...I do remember creating a Host(A) record. Should it actually be an SRV
> record and/or and Alias(CNAME)?
>
> "Andy David  {MVP}" wrote:
>
>
>
> > On Mon, 7 Jul 2008 03:51:03 -0700, CCross
> > <CCr...@discussions.microsoft.com> wrote:
>
> > >In my organization we have 2 exch2k3 boxes which one acts as the front end
> > >and the other backend. We just incorporated exch2k7 using the same schema but
> > >running on server 2008. Now my issue is myself and 2 other IT personel
> > >updated out mail clients from outlook 2003 to outlook 2007. Suddenly we start
> > >getting sync errors stating the following
>
> > Do you have a valid DNS entry for the server hosting the autodiscover
> > service?
>
> > >"6:15:18 Synchronizer Version 12.0.6300
> > >6:15:18 Synchronizing Mailbox 'User, Name'
> > >6:15:18 Done
> > >6:15:33 Microsoft Exchange offline address book
> > >6:15:33                 Not downloading Offline address book files.  A server (URL) could
> > >not be located.
> > >6:15:33        0X8004010F"
>
> > >Delving further into the issue I notice that the Autodiscover service is not
> > >functioning as the error message from that as follows

> > >Autodiscover URLhttps://server.domain

> > >name.com/Autodiscover/Autodiscover.xml founb through SCP
> > >Autodiscover tohttps://server.domainname.com/Autodiscover/Autodiscover.xml
> > >starting
> > >Autodiscover tohttps://server.domainname.com/Autodiscover/Autodiscover.xml
> > >FAILED (0x80040113)
>
> > >The xml filed is basically empty with no information, and we are constantly
> > >receiving logon propmts from the CAS server itself (only 2007 clients not
> > >2003)
>
> > >We do have an SSL cert which covers the whole default site. Can anyone help
> > >me with this issue as we are to start moving users within the next few weeks.
>

> > >Thanks in advance!- Hide quoted text -
>
> - Show quoted text -

I believe you are missin out on something here, OL 2k7 does no longer
work with Public folders and works simply using Autodiscovery process.
Hence, you would have to make the OAB - Web Based.

http://technet.microsoft.com/en-us/library/bb691176(EXCHG.80).aspx
http://technet.microsoft.com/en-us/library/bb124270(EXCHG.80).aspx

See, if this helps.

[Andy David {MVP}]

>
>I believe you are missin out on something here, OL 2k7 does no longer
>work with Public folders and works simply using Autodiscovery process.
>Hence, you would have to make the OAB - Web Based.

Not so. A web-based OAB is not required with OUtlook 2007. They can
still use a pf-based OAB.

[Andy David {MVP}]

On Mon, 7 Jul 2008 05:26:01 -0700, CCross
<CCr...@discussions.microsoft.com> wrote:

>Yes...I do remember creating a Host(A) record. Should it actually be an SRV
>record and/or and Alias(CNAME)?

"A" record will work.

CAn you get to from a browser? Using your real name of course.

https://server.domain name.com/Autodiscover/Autodiscover.xml

[CCross]

Well...not that I hate doing this but for some reason, OWA got dinked
somewhere, somehow. I got in around 4 and uninstalled CA and IIS7. The
problem I have with IIS7 is that it seems a tad..bloated. May be because I am
used to 5 and 6, but 7 can be hard to navigate and not too many people are
dealing with exch2k7 on server08 yet. Reinstalled IIS7 again with all options
included, then reinstalled CA and boom...everything works. .xml file is now
populated with the correct settings for autodiscover which were not at first
and OWA is working again. Gonna make a backup and save it in a nice place
incase this happens again. I do appreciate all the help I received from you
guys.

Thanks again