HTTP 500 response trying to syn Iphone with Exchange
J. Forti
windows server 2003
Iphone will not sync with exchange server
OWA works fine
Receive the following error result from
https://www.testexchangeconnectivity.com
Testing Exchange ActiveSync
Exchange ActiveSync test Failed
Test Steps
Attempting to resolve the host name mail.domain.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 4.53.44.66
Testing TCP Port 443 on host mail.domain.com to ensure it is listening and
open.
The port was opened successfully.
Testing SSL Certificate for validity.
The certificate passed all validation requirements.
Test Steps
Validating certificate name
Successfully validated the certificate name
Additional Details
Found hostname mail.domain.com in Certificate Subject Common name
Validating certificate trust for Windows Mobile Devices
Certificate is trusted and all certificates are present in chain
Additional Details
Certificate is trusted for Windows Mobile 5 and Later platforms. Root =
OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
Testing certificate date to ensure validity
Date Validation passed. The certificate is not expired.
Additional Details
Certificate is valid: NotBefore = 1/15/2010 12:00:00 AM, NotAfter =
1/15/2011 11:59:59 PM"
Testing Http Authentication Methods for URL
https://mail.domain.com/Microsoft-Server-Activesync/
Http Authentication Methods are correct
Additional Details
Found all expected authentication methods and no disallowed methods.
Methods Found: Basic
Attempting an ActiveSync session with server
Errors were encountered while testing the ActiveSync session
Test Steps
Attempting to send OPTIONS command to server
OPTIONS response was successfully received and is valid
Additional Details
Headers received: Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands:
Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
Content-Length: 0
Date: Thu, 21 Jan 2010 21:30:44 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Attempting FolderSync command on ActiveSync session
FolderSync command test failed
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
Beverly Howard
Beverly Howard
J. Forti
Everything works on the exchange side(OWA, OMA). I can even see the security
audit logs being successful from the iphone. But I can't manage the phone to
sync the mailbox. This is the error I receive in the application log:
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 1/27/2010
Time: 6:31:26 PM
User: domain\user
Computer: server
Description:
Unexpected Exchange mailbox Server error: Server: [serverdomain.com] User:
[us...@domain.com] HTTP status code: [500]. Verify that the Exchange mailbox
Server is working correctly.
"J. Forti" <jorg...@hotmail.com> wrote in message
news:BC846733-0950-427B...@microsoft.com...
Beverly Howard
have a personal exchange server to tinker with.
One suggestion I would make would be to see if it's possible to set up
an MSExchange sync with google calendar or contacts (you will need a
google account) Steps and tips at http://bevhoward.com/GoogleSync.htm
If syncing with Google is successful, I would then suspect that there is
something in the exchange server settings at play... you might also look
on the iphone support side for more info. I'm noting that the activity
level here is almost zero.
Beverly Howard