"Outlook is retrieving data" after moving messages

Brad J

unread,

Mar 27, 2003, 10:11:54 PM3/27/03

to

For the past 6 months, I have been connecting to my Exchange 5.5
server on NT 4 almost seemlessly using Outlook XP through a VPN
connection. Now, all of the sudden, I am continually getting the
following message:

"Outlook is retrieving data from the Microsoft Exchange Server
<<servername>>. You can cancel the request or minimize this message
to the Windows taskbar until Outlook closes the message
automatically."

At the time when the problem started, I was trying to organize my
messages and clean out my Inbox. At one point, I tried moving several
hundred messages at once from my Inbox to a subfolder of my Inbox and,
of course, it was taking forever, so I click Cancel before it had made
much progress. It was immediately after that that the problem
started. And it seems that it's mainly just happening to me. One of
my other users complained that the same thing was happening for him,
but it went away after a few hours.

I have tried rebooting the server serveral times, I have tried
scanning the server for viruses, and I have installed all Outlook and
Office service packs and patches, but all to no avail.

Please advise. This is becoming a serious detriment to my
productivity.

Thanks,

Brad
instrum...@hotmail.com

SideShowBob

unread,

Mar 28, 2003, 9:58:33 AM3/28/03

to

Hi Brad
Ive seen this problem resolved by adding in the Exchange
server outlook is hunting for, to the outlook machines
LMhosts file.

Give that a try, and see if that improves the response.
It can also occur when network connectivity is running
very slowly, so get the VPN link checked out too.

Cheers
Graham

>.
>

Brad J

unread,

Mar 28, 2003, 10:28:02 AM3/28/03

to

Graham,

Thanks for the response. However, I think it's something else. I've
had the Exchange server listed in both "hosts" and "lmhosts" all
along, and performance on other areas of the network doesn't seem to
have dwindled at all. Plus, no one else is complaining of having
these problems.

I can't really explain the logic of this, but it seems that it is
somehow tied in with either my attempt to move a large chunk of data
from my Inbox to a subfolder of my Inbox or the fact that I aborted
the move in the middle.

As I recall, I didn't just click cancel--I actually had to do an End
Task on Outlook because the cancellation froze the application.
Perhaps I fragmented my mailbox somehow by doing this. I don't know,
nor do I know how to fix this if that is the issue.

Any other thoughts?

- Brad

Keezz

unread,

Apr 4, 2003, 6:27:17 PM4/4/03

to

Got the same problem at a network.

Tried all kinds of things.
Next thing I want to try is to recreate the mailbox on the server.

Have you tried that already?

Greets,
Keezz

"Brad J" <instrum...@hotmail.com> schreef in bericht
news:9tp88vobkhde35m9j...@4ax.com...

Ray

unread,

Apr 12, 2003, 7:52:53 AM4/12/03

to

Isn't this message caused by the Exchange anti-virus program scanning the
message before sending it on?

Ray

"Keezz" <pureasb...@SPAMhotmail.com> wrote in message
news:u94T0Gw#CHA....@TK2MSFTNGP10.phx.gbl...

Nancy Kafer

unread,

Jul 2, 2003, 11:57:05 AM7/2/03

to

Our company is having the same issue with our internal users. We are running
Exchange 5.5 on a NT 4.0 server that is a member server of a Win 2K domain.
We have some clients running Outlook 2000 and some running Outlook 2002. The
rest of the network seems to be fine response timewise. I have looked to
make sure that Exchange doesn't have an anti-virus program scanning
messages.

Has anyone got any other suggestions on how to resolve this issue? It is
becomming a real problem with our users productivity.

Thanks.

Nancy

"Ray" <repl...@news.only> wrote in message
news:O5EW3oOA...@TK2MSFTNGP11.phx.gbl...