HTTP Virtual server Instance Failing

[Nitika Gupta]

I have added a new node to an existing Exchange cluster.
Configuration: Windows server 2003 SP2, Exchange 2003 Enterprise SP2.

Issue: HTTP virtual server instance faling, WWW service is not started, IIS
shows default website stopped.

I start the WWW service manually, start the wesbite manually and then try to
briing HTTP virtual server Instance online. It fails and the service and the
website again stops.
No Event Ids generated pointing to the cause.

It was a 4 node cluster where 2 new nodes were being added. One as active
and one as passive.
I'm configuring the active node at this momemt on which HTTP virtual server
instance is not coming online.

Thanks and Regards,
Nitika

[Oliver Moazzezi [MVP]]

So this is an A/A/P/P cluster? You say one of the new nodes you've added is
active, so you are running 2 EVS' correct?

You may have a corrupt DS2MB key (Directory Services to MetaBase).

What are the Event Logs generating? and again can you confirm this is a
second EVS within the cluster and the original has no issues.

Oliver

[Nitika Gupta]

Hi Oliver,
It was initialy a 4 node4 cluster: A/A/A/P. Now we are adding two more nodes
to it : A/P
This would make it 6 node cluster: 4 A / 2 P
The 5th node that I'm talking about is the one we are adding as active node.
This would be forth Virtual server. I already have 3 running succesuflly.

No event ID that can oint this failure.

Thanks,
Nitika

[Oliver Moazzezi [MVP]]

Hi,

Ok understood.

If the HTTP virtual server is failing it could very well be the DS2MB key
that is the issue. You can delete it using Metabase Explorer and it will be
rebuilt when you next bring the EVS online, alternatively you can enter this
regkey

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMU\Parameter貞

Value Name: VerifyConsistency
Data Type: REG_WORD
Radix: Hexidecimal
Data Value: 1

Reboot.

Note, this key will rebuild the metabase everytime, so you may want to
remove it after you've implemented it, whether it fixes your issue or not.
No harm will come from having this key.

I do find it very strange there is absolutely nothing in the Event Logs -
makes it very hard to help you, is it only this node that has issues with
this EVS?

If you have no further information you may benefit from calling PSS.

Oliver

[Nitika Gupta]

Hi Oliver,

Recreating metabase didn't help.

The only event Ids generated are:

Event Type: Error
Event Source: ClusSvc
Event Category: Failover Mgr
Event ID: 1069
Date: 1/1/2008
Time: 1:43:10 PM
User: N/A
Computer: ASHKG305
Description:
Cluster resource 'Exchange HTTP Virtual Server Instance 103 (ASHKGEX4)' in
Resource Group 'Exch2k3 Virtual Server 4' failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/1/2008
Time: 1:43:10 PM
User: ASIA\as_cn_es_cluster
Computer: ASHKG305
Description:
The World Wide Web Publishing Service service was successfully sent a stop
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MSExchangeCluster
Event Category: Services
Event ID: 1005
Date: 1/1/2008
Time: 1:43:10 PM
User: N/A
Computer: ASHKG305
Description:
Exchange HTTP Virtual Server Instance 103 (ASHKGEX4): The IsAlive check for
this resource failed.

For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: 46 27 00 00 F'..

Brgds,
Nitika

"Oliver Moazzezi [MVP]" wrote:

> Hi,
>
> Ok understood.
>
> If the HTTP virtual server is failing it could very well be the DS2MB key
> that is the issue. You can delete it using Metabase Explorer and it will be
> rebuilt when you next bring the EVS online, alternatively you can enter this
> regkey
>

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMU\Parameter­s

[Oliver Moazzezi [MVP]]

Hi Nitika,

Without unistalling Exchange and IIS and then re-installing again, I can't
offer anymore advice - I would call PSS

Oliver

[Shiva Prasad]

To do this, follow these steps:
1.Click Start, click Run, type regedit in the Open box, and then click OK.
2.Click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters3.On the Edit menu, point to New, and then click DWORD Value.
4.Type EnableAggressiveMemoryUsage, and then press ENTER.
5.On the Edit menu, click Modify.
6.In the Value data box, type 1, and then click OK.
7.On the File menu, click Exit to exit Registry Editor.
8.Restart the HTTP service. To do this, follow these steps:
?Click Start, click Run, type cmd in the Open box, and then click OK.
?At the command prompt, type net stop http /y, and then press ENTER.
?At the command prompt, type iisreset /restart, and then press ENTER.

Hope this helps ..it has worked for me ..
-Shiva

>> On Monday, December 31, 2007 10:53 AM Oliver Moazzezi [MVP] wrote:

>> So this is an A/A/P/P cluster? You say one of the new nodes you've added is
>> active, so you are running 2 EVS' correct?
>>
>> You may have a corrupt DS2MB key (Directory Services to MetaBase).
>>
>> What are the Event Logs generating? and again can you confirm this is a
>> second EVS within the cluster and the original has no issues.
>>
>> Oliver

>>> On Monday, December 31, 2007 11:05 AM NitikaGupt wrote:

>>> Hi Oliver,
>>> It was initialy a 4 node4 cluster: A/A/A/P. Now we are adding two more nodes
>>> to it : A/P
>>> This would make it 6 node cluster: 4 A / 2 P
>>> The 5th node that I'm talking about is the one we are adding as active node.
>>> This would be forth Virtual server. I already have 3 running succesuflly.
>>>
>>> No event ID that can oint this failure.
>>>
>>> Thanks,

>>> Nitika
>>>
>>> "Oliver Moazzezi [MVP]" wrote:

>>>> On Monday, December 31, 2007 11:22 AM Oliver Moazzezi [MVP] wrote:

>>>> Hi,
>>>>
>>>> Ok understood.
>>>>
>>>> If the HTTP virtual server is failing it could very well be the DS2MB key
>>>> that is the issue. You can delete it using Metabase Explorer and it will be
>>>> rebuilt when you next bring the EVS online, alternatively you can enter this
>>>> regkey
>>>>

>>>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMU\Parameter貞

>>>>
>>>>
>>>> Value Name: VerifyConsistency
>>>> Data Type: REG_WORD
>>>> Radix: Hexidecimal
>>>> Data Value: 1
>>>>
>>>>
>>>> Reboot.
>>>>
>>>> Note, this key will rebuild the metabase everytime, so you may want to
>>>> remove it after you've implemented it, whether it fixes your issue or not.
>>>> No harm will come from having this key.
>>>>
>>>> I do find it very strange there is absolutely nothing in the Event Logs -
>>>> makes it very hard to help you, is it only this node that has issues with
>>>> this EVS?
>>>>
>>>> If you have no further information you may benefit from calling PSS.
>>>>
>>>> Oliver

>>>>>> On Thursday, January 03, 2008 12:53 PM Oliver Moazzezi [MVP] wrote:

>>>>>> Hi Nitika,
>>>>>>

>>>>>> Without unistalling Exchange and IIS and then re-installing again, I cannot