Messages not deleting

[C. Newell]

I have two users who are now reporting that messaegs which have been deleted
are reappearing in thier inbox. Both are using Outlook Express with a POP3
configuration. We have confirmed that the client is NOT set to leave a copy
on the server and that they are not accessing the mailbox using any device
other than their primary desktop PC (at least not intentionally.)

Besides an inadvertant device also polling the mailbox (or an attacker doing
so) what might I need to look for, known issues, etc.?

Chris Newell, sysadmin
Shiawassee County (MI) Government

[Lanwench [MVP - Exchange]]

POP is always problematic and I don't know that I'd be inclined to
spend a lot of time chasing down the answer to this. What's the reason
you're having them use OE and POP instead of Outlook or OWA? Onsite or
remote, there is always something better than POP.

[David Kerber]

In article <murki51pbidiv2djr...@4ax.com>,
lanw...@heybuddy.donotsendme.unsolicitedmail.atyahoo.com says...

And if you need to use POP, there are better clients than OE.

D

[Lanwench [MVP - Exchange]]

And if you need to use POP you should at least use IMAP :)
(but I rarely see this need at all)

[C. Newell]

The downside here is that I am hosting the mail for a partner orgianzation,
but I do not support the desktop. I need to rule out a server issue, but I
am going recommend using IMAP regardless of the client.

"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:murki51pbidiv2djr...@4ax.com...

[Ed Crowley [MVP]]

OWA is better than POP!
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.

"David Kerber" <ns_dkerber@ns_warrenrogersassociates.com> wrote in message
news:MPG.25943ea39...@news.conversent.net...

[Lanwench [MVP - Exchange]]

On Thu, 17 Dec 2009 16:57:33 -0500, "C. Newell"
<cne...@shiawassee.net> wrote:

>The downside here is that I am hosting the mail for a partner orgianzation,
>but I do not support the desktop. I need to rule out a server issue, but I
>am going recommend using IMAP regardless of the client.

Why not just have them use OWA, or Outlook Anywhere (aka RPC over
HTTP)? You don't need to support their desktops.

If you don't want the mail to live on your server at all, then I guess
POP could be fine - but note that it invariably causes problems at
some point, such as you're seeing now. IMAP will keep the mail on your
server and let them sync it ... but then at that point you might as
well have them use OWA or Outlook.

Seems easier to me!