Corrupted appointment in calendar

[Marie Dixon]

Hi,

I've got a problem that I've been trying to resolve for a few weeks
but my GoogleFu is getting me nowhere, so I hope someone here can help
me out.

The user synchs her email to her iPhone. Ages ago, she set up a
recurring private appointment for herself only (nobody else invited to
the appointment). She did set this up using Exchange, not the
iPhone. A few weeks ago she tried to delete the appointment from
Outlook but got the error 'can't open this item'. Hitting 'delete'
does nothing at all. She successfully deleted the appointment from
her iPhone but this made no difference. The appointment does NOT
appear in OWA.

When she logs into OWA, the event viewer on the Exchange server has
this event:

-----
Source: EXCDO ID: 8217
The processing of the recurring appointment with the subject "Lunch"
in mailbox: [username] failed with error code 0x8004010f. This
appointment will not be visible in the web client or other non-MAPI
client.
-----

Today I've also noticed this error message. I can't tie it to her
mailbox but I suspect it's related:

-----
EXCDO Event 8206: Calendaring agent failed with error code 0x8004010f
(MAPI_E_NOT_FOUND) while saving appointment.
-----

The server is running Exchange 2003 which has already been service
packed to sp2; everything I've found online thus far tells me to
service pack to sp1, which is why I'm stuck! User is using Outlook
2003, sp3.

Any help gratefully received.

Marie

[Ed Crowley [MVP]]

You might try opening the mailbox with PFDAVADMIN and deleting the
appointment.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.

"Marie Dixon" <mari...@gmail.com> wrote in message
news:8f4febbe-c5b1-4776...@v30g2000yqm.googlegroups.com...

[Nikki Peterson]

Do an advanced find on the calendar and bring up the bad appt.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select "The bad appt"
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Try deleting it from the FIND window.

Nikki

"Ed Crowley [MVP]" <curs...@nospam.net> wrote in message
news:uFlE9owb...@TK2MSFTNGP04.phx.gbl...