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this folder has not yet been updated

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Kim Webb

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Aug 3, 2005, 9:21:01 AM8/3/05
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I just got a new computer and when I connect to my exchange mailbox on the
new computer I can see all my folders but they are empty. All I get is this
"this folder has not yet been updated" in the lower right corner and an error
sttating "Task 'Micsosoft Exchange Server' reported error (0x80040107):
'Could not
open the item. Try again.'" when I do a send/recieve. If I go to my mailbox
in webmil everything is shown in tact.

I assumed it was an issue with the cached version saved locally so I went
into options and unchecked the caching but now e-mail does not open at all.
I get an error saying " cannot start microsoft office outlook. Unable to
open the outlook window. The set of folders could not be opened. The set of
folders could not be opened [line appears twice in the error] The connection
to the microaoft exchange server is unavailable. Outlook must be online or
connected to complete this action"
__
Thanks for the help!

Lanwench [MVP - Exchange]

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Aug 3, 2005, 5:51:26 PM8/3/05
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In news:991F70B7-6B3A-4ABF...@microsoft.com,
Kim Webb <Kim...@discussions.microsoft.com> typed:

Are you connected at the time? You'll need to be. Delete the OST file with
Outlook closed (search for *.ost and include hidden/system folders to find
it). Then control panel, mail, and in the properties of the Exchange server,
re-enable cached mode. Open Outlook.


Kim Webb

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Aug 4, 2005, 10:09:03 AM8/4/05
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>
> Are you connected at the time? You'll need to be. Delete the OST file with
> Outlook closed (search for *.ost and include hidden/system folders to find
> it). Then control panel, mail, and in the properties of the Exchange server,
> re-enable cached mode. Open Outlook.
>
Yes I am connected at the time. I have located and deleted the .ost file.
I re-enabled cache mode and outlook will open but I'm back to the original
issue. I can see my inbox but all folders appear empty (although I can see
their contents on the web client )

Lanwench [MVP - Exchange]

unread,
Aug 4, 2005, 11:51:52 AM8/4/05
to

In news:D0DAEC4A-DCA1-49A1...@microsoft.com,
Kim Webb <Kim...@discussions.microsoft.com> typed:

Check your sync issues folder?
If you press F9, what happens?
What SP on Office/Outlook?


Kim Webb

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Aug 4, 2005, 2:00:11 PM8/4/05
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> Check your sync issues folder?

The folder by that name have three other folders, all empty.

> If you press F9, what happens?

It connects, gives no errors, and says "send/receive complete" and connected
in the lower right corner.

I can see my inbox but all other folder appears empty an din lower right
corner says "this folder has not yet been updated"

> What SP on Office/Outlook?

Office Outlook 2003 (11.6359.6360) SP1

And as a note I'm using XP 64.

Thanks.

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