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Outlook POP3 Login Prompt

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xtone-hari

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Nov 19, 2009, 9:07:01 AM11/19/09
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Hello, hope someone can help me please. I installed a new SBS2003 with
Exchange. I added new users and created email for all users. We can send and
receive emails without problem. All users can login on OWA without problem.

The only problem is when the users use any Outlook to setup email as POP3,
its not accepting the same username and/or password they use for OWA. Cannot
understand why only in Outlook not in OWA.

It accepts my login on Outlook for POP3 and couple others but not everyone
who is in ActiveDirectory. Is it related to license or technical. Can someone
please help. I am looking for solution form past 2days. Many thanks....

Rich Matheisen [MVP]

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Nov 19, 2009, 10:03:38 AM11/19/09
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On Thu, 19 Nov 2009 06:07:01 -0800, xtone-hari
<xton...@discussions.microsoft.com> wrote:

>Hello, hope someone can help me please. I installed a new SBS2003 with
>Exchange. I added new users and created email for all users. We can send and
>receive emails without problem. All users can login on OWA without problem.
>
>The only problem is when the users use any Outlook to setup email as POP3,
>its not accepting the same username and/or password they use for OWA. Cannot
>understand why only in Outlook not in OWA.

Why would you want to use POP3 with Outlook and an Exchange server? On
your LAN, just use RPC. From outside your LAN using RPC-over-HTTPS is
much better. Since you already have OWA working you should be able to
get things set up pretty quickly on the Outlook client.

>It accepts my login on Outlook for POP3 and couple others but not everyone
>who is in ActiveDirectory. Is it related to license or technical. Can someone
>please help. I am looking for solution form past 2days. Many thanks....

Are those that have this problem permitted to use POP3? Check the
properties of the users "Exchange Features". If it's the
authentication that's a problem make sure that you're all using the
same configuration and you're providing the credentials in the same
format.
---
Rich Matheisen
MCSE+I, Exchange MVP

Ward Flowers [MSFT]

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Nov 22, 2009, 10:21:54 PM11/22/09
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If your NT logon name and alias do not match try this:

Steps to resolve the problem
When you use the default Exchange Server POP3 or IMAP4 authentication
setting (Clear Text Authentication), set your POP3 or IMAP4 account name to
include the following information:
NTDomain \ NTDomainID \ ExchangeMailAlias

For example, if your domain is "Name_of_domain," your account name is
"Myaccount," and your Exchange Server alias is "Serveralias," your account
name is as follows:
name_of_domain\myaccount\serveralias
--
Ward Flowers (MSFT)
Microsoft Support Engineer

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
>From: "Rich Matheisen [MVP]" <rich...@rmcons.com.NOSPAM.COM>
>Subject: Re: Outlook POP3 Login Prompt
>Date: Thu, 19 Nov 2009 10:03:38 -0500
>Message-ID: <e7nag55cf4cmqk3ua...@4ax.com>
>References: <1BF3AF8F-B47B-45AF...@microsoft.com>
>X-Newsreader: Forte Agent 4.2/32.1118
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>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.exchange.admin:107605
>X-Tomcat-NG: microsoft.public.exchange.admin

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