5.2.1 error message from sender

ngan

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Aug 30, 2006, 3:11:02 PM8/30/06

to

I have Exchange 2003 with Symantec anti spam. A outside user is trying to
email our organization and they received the following error message. Do you
know if our email server is rejecting the sender because of them being on a
spam list? Would it be the Symantec or Exchange doing the rejection? What
can we do to white list them?

We've had another sender having the same issue of the spam site message.

> This message was created automatically by mail delivery software
(Exim).
>
> A message that you sent could not be delivered to one or more of its
> recipients. This is a permanent error. The following address(es)
failed:
>
> jar...@asila.org
> SMTP error from remote mailer after RCPT TO:<jar...@asila.org>:
> host mail.asila.org [38.118.210.9]: 550 5.2.1 Mail from
207.69.195.71
> refused:
> spam site.
>
> ------ This is a copy of the message, including all the headers.
------
>
> Return-path: <sand...@earthlink.net>
> Received: from user-3cf80v6.dsl.mindspring.com ([216.244.3.230]
> helo=SandyMain)
> by pop-siberian.atl.sa.earthlink.net with smtp (Exim 3.36 #1)
> id 1GIUo3-0000cb-00; Wed, 30 Aug 2006 14:28:55 -0400
> Message-ID: <01f201c6cc62$26763460$1a02a8c0@SandyMain>
> From: "Sandy Eisenberg" <sand...@earthlink.net>
> To: "Meelissa Jarvis" <jar...@asila.org>
> Subject: need PO numbers
> Date: Wed, 30 Aug 2006 11:28:54 -0700
> MIME-Version: 1.0
> Content-Type: multipart/mixed;
> boundary="----=_NextPart_000_01EE_01C6CC27.79AE6160"
> X-Priority: 1
> X-MSMail-Priority: High
> X-Mailer: Microsoft Outlook Express 6.00.2900.2869
> Disposition-Notification-To: "Sandy Eisenberg"
<sand...@earthlink.net>
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
>
> This is a multi-part message in MIME format.
>
> ------=_NextPart_000_01EE_01C6CC27.79AE6160
> Content-Type: multipart/alternative;
> boundary="----=_NextPart_001_01EF_01C6CC27.79AE6160"
>

ngan

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Aug 30, 2006, 3:16:01 PM8/30/06

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One more thing. I had the sender resend to me and the original user and we
both got the message, no NDR.

Now, she's using earthlink which has rotating MX records (similar to
concentric). Could this be an issue where one MX record would be listed if
you do a DNS but then not be listed if you redo the DNS lookup?

I had this problem before with concentric and then it cleared up for no
apparent reason.

Rich Matheisen [MVP]

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Aug 30, 2006, 10:26:06 PM8/30/06

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ngan <ng...@discussions.microsoft.com> wrote:

>I have Exchange 2003 with Symantec anti spam. A outside user is trying to
>email our organization and they received the following error message. Do you
>know if our email server is rejecting the sender because of them being on a
>spam list? Would it be the Symantec or Exchange doing the rejection? What
>can we do to white list them?

38.118.210.9 is your server
207.69.195.71 is earthlinks server

207.69.195.71 is listed in 7 DNSRBL's that I can see
(http://www.dnsstuff.com/tools/ip4r.ch?ip=207.69.195.71)

Whatever it is that you're running on your Exchange server that uses
DNSRBLs and would send "550 5.2.1 Mail from 207.69.195.71 refused:
spam site." is what you want to look at.

My guess is that it's Symantec.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.p...@getronics.com
Or to these, either: mailto:h.p...@pinkroccade.com mailto:melvin.mcp...@getronics.com mailto:melvin.mcp...@pinkroccade.com