blackberry email notifications

[Mark]

Running ex 2007 no blackberry enterprise server but a user retrieves his
exchange email from his blackberry

The user gets automatic posting of notifications that once after every
e-mail is sent. The user gets an initial notification that it was sent and
then a second one which tells them it was delivered which seems to be a bit
excessive!! Is there a way to stop this from happenning?

Thanks

[Lanwench [MVP - Exchange]]

This isn't an Exchange issue. You need Blackberry server if you really want
to have Blackberries. Or the user should configure his device to work with
OWA (using "Blackberry Internet Services" or BIS, with his wireles
provider).

[Mark]

it is configured to work with OWA but he gets confirmations and Blackberry
has said that it is an exchange issue in getting rid of the mail delivery
notifications

"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
news:uv5plJRE...@TK2MSFTNGP03.phx.gbl...

[Lanwench [MVP - Exchange]]

Mark <rmwa...@hotmail.com> wrote:
> it is configured to work with OWA but he gets confirmations and
> Blackberry has said that it is an exchange issue in getting rid of
> the mail delivery notifications

Nope, this has nothing to do with Exchange. Over the years I have configured
many people
to use BIS (Blackberry Internet Service) and there are no such notification
messages. What you're describing sounds more like the icky Desktop
Redirector - make sure that is not installed/running anywhere.

Either get Blackberry server (you know the Professional/Express version is
'free' for a single license, right?) or get him an ActiveSync capable device
and watch all these problems go away ....plus he would also get wireless
sync of calendar/contacts/tasks :)

[Mark]

Thanks for your help.

"Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message

news:OwQFeiRE...@TK2MSFTNGP04.phx.gbl...

[Rich Matheisen [MVP]]

BIS won't work if you use ISA and FBA from the ISA server. Just a FYI.
---
Rich Matheisen
MCSE+I, Exchange MVP

[Lanwench [MVP - Exchange]]

Ah, didn't know. Thanks.

[Ron Boetger]

I have alot of clients that have BlackBerry's

Instead of having him use BIS have his Exchange email forwarded to his
BlackBerry Address. You can configure Exchange to keep a copy also so
it shows up in Outlook

On Fri, 31 Jul 2009 08:19:05 -0400, "Lanwench [MVP - Exchange]"

[Rich Matheisen [MVP]]

On Fri, 31 Jul 2009 08:19:05 -0400, "Lanwench [MVP - Exchange]"
<lanw...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

[ snip ]

>> BIS won't work if you use ISA and FBA from the ISA server. Just a FYI.

>Ah, didn't know. Thanks.

Neither did I until it stopped working. :-(

RIM has a kb article on their web site, too. Too bad I didn't see it
earlier.

[Lanwench [MVP - Exchange]]

Ron Boetger <rboe...@bblink.net> wrote:
> I have alot of clients that have BlackBerry's
>
> Instead of having him use BIS have his Exchange email forwarded to his
> BlackBerry Address. You can configure Exchange to keep a copy also so
> it shows up in Outlook

But the sent items won't sync, and if there's a delivery problem with the
Blackberry address the sender will get an NDR showing that address and it
can be very confusing. I'm not a fan of this method if there are
alternatives.

[matthartle]

Message delivery notifications are typically a setting on the Blackberry
itself. If you go into the Messages area on the Blackberry (the area
where you can select and read messages), open up the full menu and go to
Options, Email Settings, you can edit the delivery notification (and
other notification types) there, per account configured for use with the
Blackberry. I know it's there for BIS, and I'm fairly sure it's there
for BES as well.

Either way, just set each account's delivery notification setting to
"No" and that'll get rid of the spam you're seeing.

--
matthartle
http://forums.slipstick.com