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MAPI "OpenMsgStore" failed - 8004011d-0519-00000000

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Dan Crouch

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Jun 15, 2004, 1:25:16 PM6/15/04
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Help this is the error I am getting:

The MAPI call 'OpenMsgStore' failed with the following
error:
You do not have permission to log on.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0519-00000000

Source: MSExchangeSA
Category: MAPI Session
EventID: 9175

This shows up about once a min. in the event log - but
everything seems to be working OK.

This is a new Exchange 2003 setup - We had a single label
domain on our old server - To fix, I installed a new sever
and used EXMERGE to try to bring mail over from the old
server. While trying to get EXMERGE to work on the new
server to bring the mailboxes in, I had to change some
permissions. I did it wrong and was no longer able to
mount the PRIV1 Store. I deleted the PRIV1 Store and made
a new PRVI1 - I then added all the users and and brought
the mail in. Everything seems to be working OK - except
the error message.

My guess of what is wrong is that the "System Attendent"
mailbox was on the PRIV1 store that I deleted. It does not
exist on the current PRIV1 Store. I can't figure out how
to fix this - any help would be appercaited

Dan

Kirill S. Palagin

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Jun 15, 2004, 3:00:46 PM6/15/04
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Dan Crouch

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Jun 15, 2004, 4:46:17 PM6/15/04
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Thank you for your response - I reviewed all those links
and made a couple adjustments but I am still getting the
error message. I will restart the server in the morning
to be sure.

Per KB321102 - I put the exchange server in Native mode
(it had been in mixed mode) -

Per KB274534 - I did find that there were 2 system
mailboxes in the AD - I did delete the one that did not
belong

Per KB 328229 - I doubled checked the minium permissions -
all seems ok

Per KB 316709 - I checked PolicyTest -all seems OK

I think it is related to the "System Attendent" - On the
old install there was a "System Attendent" mailbox - on
the new install there is not.

>-----Original Message-----
>Any help from
>http://support.microsoft.com/search/default.aspx?
InCC_hdn=true&Catalog=LCID%3D1033%26CDID%3DEN-US-KB%
26PRODLISTSRC%
3DON&withinResults=&QuerySource=gASr_Query&Product=msall&Qu
eryc=MSExchangeSA+9175&Query=MSExchangeSA+9175&KeywordType=

>.
>

Kirill S. Palagin

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Jun 15, 2004, 11:19:13 PM6/15/04
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If reboot fails to help you can open support case with MS PSS. E-mailing
them will be less expensive than calling.

anon...@discussions.microsoft.com

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Jun 16, 2004, 11:47:13 AM6/16/04
to
Thank you for your help - The problem is not completely
solved yet, but I do know what to do next. After the
restart I was able to identify a different error that I
think I have solved with the next restart - The first
error I have is 9519 - I think exchange is beliving that
I did a restore. I have changed the properties so
that "database can be overwritte by a restore" - I have
to restart to be sure, but I think that will fix the
problem.

>.
>

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