Not accepting emails (SMTP QUIT 240)
Oliverio Diaz
Our server is running Exchange 2003 SP2 and we are having problems with
incoming mail from gmail.com.
Here is part of the log:
2008-01-23 14:12:03 209.85.132.250 an-out-0708.google.com SMTPSVC1
MY-SERVER-NAME 192.168.x.x 0 EHLO - +an-out-0708.google.com 250 0 0 SMTP - -
2008-01-23 14:12:03 209.85.132.250 an-out-0708.google.com SMTPSVC1
MY-SERVER-NAME 192.168.x.x 0 MAIL - +FROM:<my_gmail...@gmail.com> 250 0
0 SMTP - -
2008-01-23 14:12:03 209.85.132.250 an-out-0708.google.com SMTPSVC1
MY-SERVER-NAME 192.168.x.x 0 RCPT - +TO:<my_other...@mydomain.com> 250
0 0 SMTP - -
2008-01-23 14:12:03 209.85.132.250 an-out-0708.google.com SMTPSVC1
MY-SERVER-NAME 192.168.x.x 0 QUIT - an-out-0708.google.com 240 672 313
SMTP - -
The IP 209.85.132.250 is not listed on the global deny list and I deleted
all the entries in the Block List Service Configuration to discard the
possibility of anyone else denying the connection. The option "Filter
recipients who are not in the directory" is checked but
my_other...@mydomain.com is a valid email on our domain.
I have tried every option on the System Manager/Message delivery and turned
on every diagnostic log possible and can't find the cause for this behavior.
Any advice?
Thanks,
Oliverio Díaz
Actionxp
server to see what's going on.
Oliverio Diaz
I forgot to mention that we only have one Exchange server.
"Actionxp" <Excha...@hotmail.com> wrote in message
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Actionxp
http://support.microsoft.com/kb/238614
You may compact and send the trace to me. Meanwhile, you also need to tell
me the following facts:
1. The subject of the test mail
2. The sender and recipient address of the test mail
3. your exchange server name
While, if you have security concern, you can make a support call to MS PSS
and ask their help.
--
ActionXP
Mail and IM: Excha...@hotmail.com
"Oliverio Diaz" <oliv...@gmail.com> wrote in message
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Oliverio Diaz
"Actionxp" <Excha...@hotmail.com> wrote in message
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Actionxp
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ActionXP
Mail and IM: Excha...@hotmail.com
"Oliverio Diaz" <oliv...@gmail.com> wrote in message
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Actionxp
According to the trace, it fails on the function pSink->AllocMessage.
===============
Calling bind on sinks ...
AllocMessage support is disabled.
pSink->AllocMessage failed with 80004001
Calling bind on sinks ...
===============
This means the following possible reason.
1. Your SMTP queue folder (E:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue\)
is locked for some reason. Please check if there is any application like
file-level antivirus scanning this folder. You need to add this folder from
exclusive folder.
2. Some special event sink is triggered on your SMTP VS.
You can check if there is any NOT-MS event sinks there. See the KB below. If
it is a self-developped sink by yourself, disable it. If it is from AV or
some application, consult the vender before you go further.
313404 How to register a transport event sink for the SMTP Service in Exchange
http://support.microsoft.com/?id=313404
-----
Actionxp
Excha...@hotmail.com
Oliverio Díaz
We don't have any antivirus running on that server. It's running small
business server 2003.
There are no 3rd party applications running on the server and we haven't
written any event sink but I agree with you that something is blocked
because eventually (2 hours or more) the email arrives. Curiously the delay
occurs with email coming from gmail.com and not from other domains.
The link you provided explains how to add an event sink so I looked up one
to enumerate event sinks. This is the link:
http://support.microsoft.com/kb/258224/en-us
I didn't have the script smtpreg.vbs so I found it at:
http://msdn2.microsoft.com/en-us/library/ms528023.aspx
The output of the enumeration is attached to this message.
Thanks for your patience and help.
Oliverio
"Actionxp" <excha...@hotmail.com> wrote in message
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