Outlook Web Access Timeout problem

[Tim Adams]

Even though I have the default connection timeout setting
of 900 seconds in Internet Services Manager, OWA still does
not always time out. Often I go back to a clients office
and I find an open OWA session on the server from a few weeks
ago. Is there any type of 'auto logoff' that I can employ.

Thanks!

[Susan VanAllen [MVP]]

The screen may still be up, but are you able to actually do anything, like
open a message or compose and send a new email?
Tim Adams <tim...@hotmail.com> wrote in message
news:d5140f12.0210...@posting.google.com...

[Tim Adams]

Yes, if I select the 'inbox' I can then view its contents
and any new messages that have arrived. Even if many hours
or days have elapsed, as long as the OWA window stays open.

Thanks

"Susan VanAllen [MVP]" <svan...@mvps.org> wrote in message news:<uF66hHibCHA.1732@tkmsftngp09>...

[Susan VanAllen [MVP]]

Have you modified anything? Try this:
(from
http://support.microsoft.com/support/exchange/content/whitepapers/owaguide.d
oc )
Fine-Tune ASP Session Time-out
Reducing the session time-out can reduce the average number of active
sessions, and therefore decrease the resources required by Active Server
Pages. The drawback is that user sessions time out sooner and users are
forced to log on again after a shorter idle time.
Outlook Web Access overrides global ASP session time-out for its sessions.
Complete the following the steps to modify the Outlook Web Access session
time-out. Note that this only affects the ASP sessions for Outlook Web
Access. Other Active Server applications are not affected.
1. Back up the Exchsrvr/Webdata/Lang/Lib/Logon.inc file.
2. Open Logon.inc in Notepad.
3. On the Search menu, click Find.
4. Type the string itimeout, and then click Find Next.
Note The variable name itimeout appears eight times in Logon.inc. Modify
the first four references, which relate to authenticated access. The next
four references relate to anonymous access.
5. Locate the following code fragment and modify only the number of minutes
(as shown in bold below):
iTimeout = objRenderApp.ConfigParameter("AuthenticatedSessionTimeout")
If iTimeout = 0 Then
iTimeout = 60 minutes
End If
Session.Timeout = iTimeout
6. Save Logon.inc. Any new sessions will reflect the changes made.
Restarting the web service is not necessary.

SusanV

Tim Adams <tim...@hotmail.com> wrote in message

news:d5140f12.02100...@posting.google.com...

[Tim Adams]

Susan,

thanks for the great answer, I think you are right on with what you
suggessed. One problem, On the server in question none of these
files exist(Exchsrvr/Webdata/Lang/Lib/Logon.inc). I checked on other
exchange servers and they all have the files you specified. Is there
any reason that these files could be missing, should I add them?? I
did'nt do the install of exchange on this server but e-mail and
webmail works fine (acccept for the timeout issue). Any thoughts are
greatly appreciated.

Tim

"Susan VanAllen [MVP]" <svan...@mvps.org> wrote in message news:<u8gyil4bCHA.508@tkmsftngp12>...

[Susan VanAllen [MVP]]

I'm a bit confused - the logon.inc file does not exist on the server running
OWA?

Tim Adams <tim...@hotmail.com> wrote in message

news:d5140f12.02101...@posting.google.com...

> Susan,
>
> thanks for the great answer, I think you are right on with what you
> suggessed. One problem, On the server in question none of these
> files exist(Exchsrvr/Webdata/Lang/Lib/Logon.inc). I checked on other
> exchange servers and they all have the files you specified. Is there
> any reason that these files could be missing, should I add them?? I
> did'nt do the install of exchange on this server but e-mail and
> webmail works fine (acccept for the timeout issue). Any thoughts are
> greatly appreciated.
>
> Tim
>
>
> "Susan VanAllen [MVP]" <svan...@mvps.org> wrote in message
news:<u8gyil4bCHA.508@tkmsftngp12>...
> > Have you modified anything? Try this:
> > (from