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Corrupt Mailbox?

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JDA/FWISD

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Oct 15, 2008, 1:37:01 PM10/15/08
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I believe I have a corrupt mailbox. I cannot access the mailbox via Outlook,
returns error: "Cannot open your default e-mail folders. Microsoft Exchange
is not available..."

I try to open the mailbox in OWA and I get an HTTP 500 error: This error
(HTTP 500 Internal Server Error) means that the website you are visiting had
a server problem which prevented the webpage from displaying."

So I figure I will move his mailbox to another database. The process fails
through the GUI with the following error:

Error was found for <USER> (<USER>@company.org) because: Error occurred in
the step: Opening source mailbox. Failed to open mailbox with error: The
operation failed., error code: -1056749262

So I decide to dump his mailbox to a PST using Export-Mailbox:
Export-Mailbox <USER>@company.org -PSTFolderPath
c:\ExportPST\UsernameFile.pst and the following error is returned:

Export-Mailbox : Error was found for <USER> (<USER>@company.org) because:
Error occurred in the step: Approving object. An unknown error has
occurred., error code: -2147221233
At line:1 char:15
+ Export-Mailbox <<<< <USER>@company.org -PSTFolderPath
c:\ExportPST\UsernameFile.pst

Another interesting note is that when I try to run Get-MailboxStatistics on
this mailbox here is the error returned:

Get-MailboxFolderStatistics : Unable to retrieve mailbox folder statistics for
mailbox <USER>. Failure: Error code was -2146233088 and message was "C
annot open mailbox /o=Fort Worth ISD/ou=First Administrative
Group/cn=Recipient
s/cn=<USER>.".

Any ideas on what else I can do to check this mailbox? Is there a way to
repair an individual mailbox? I'm almost to the point where I may just have
to delete it and restore from about 2 weeks ago.

Andy David {MVP}

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Oct 15, 2008, 2:12:28 PM10/15/08
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Inheritance allowed on the AD account?
Account isnt disabled is it?


JDA/FWISD

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Oct 15, 2008, 2:55:14 PM10/15/08
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"Andy David {MVP}" wrote:

Inheritance is definitely allowed.
Account is enabled.

The strangest thing just happened. Everything seems to be working fine now.
That is just so odd. I guess disregard. I'm really curious now to know
what was going on. Thanks for the help.

Andy David {MVP}

unread,
Oct 15, 2008, 3:05:05 PM10/15/08
to
On Wed, 15 Oct 2008 11:55:14 -0700, JDA/FWISD
<JDAF...@discussions.microsoft.com> wrote:

>

>Account is enabled.
>
>The strangest thing just happened. Everything seems to be working fine now.
> That is just so odd. I guess disregard. I'm really curious now to know
>what was going on. Thanks for the help.


Was it just moved from another store? Or did this happen out of the
blue?

JDA/FWISD

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Oct 15, 2008, 6:06:01 PM10/15/08
to
The mailbox had probably been migrated about 2 weeks ago. We're in the
process of migrating from Exchange 2003. Everything was working fine up
until recently. I think initially the problem was that they had a
Distribution List that was too large (300+ users with lots of info in each
contact).
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