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Message Tracking EventID "FAIL" Source AGENT

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Hii Sing Chung

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Jul 22, 2008, 12:07:53 AM7/22/08
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Started from 1st of July, the internal users are not able to receive mails
from a particular external sender that sends at least one mail everyday to a
group of users, and with a simple Excel file attached. When I checked the
agent logs file at the edge server as well as the mailbox server, they
indicated the mail were accepted. I did a message tracking and found that
all these deliveries has a eventid of "FAIL", source "AGENT", sourceContext
"Agent", Internal Message 306142. What I wish to find out is what this
"FAIL" is about, what cause it to fail. How can I go about to drill further
down this event?

Hii Sing Chung

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Jul 22, 2008, 2:14:15 AM7/22/08
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My Exchange server is 2007, only 2 servers on the network, one serving the
mailbox role, the one at the DMZ serves as edge transport. Our Exchange 2007
is at sp1 level.

"Hii Sing Chung" <sing...@sgintracod.com> wrote in message
news:0BC7E168-803B-4247...@microsoft.com...

Andy David {MVP}

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Jul 22, 2008, 6:54:23 PM7/22/08
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What 3rd party software do you have installed on the HT? ( AV,
Anti-spam etc..)

Get a list of agents:
http://technet.microsoft.com/en-us/library/bb123536(EXCHG.80).aspx

Hii Sing Chung

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Jul 22, 2008, 10:35:28 PM7/22/08
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No 3rd party involved, Microsoft Forefront installed.

"Andy David {MVP}" <ada...@pleasekeepinngcheesebucket.com> wrote in message
news:q6pc8491ll4kjnn4r...@4ax.com...

Andy David {MVP}

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Jul 23, 2008, 7:23:42 AM7/23/08
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On Wed, 23 Jul 2008 10:35:28 +0800, "Hii Sing Chung"
<sing...@sgintracod.com> wrote:

>No 3rd party involved, Microsoft Forefront installed.

Disable it and test.

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