HELP WITH EXMERGE -- Cannot identify the user with the msExchMailboxGuid

Dwight Hutchinson

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Mar 24, 2005, 5:21:03 PM3/24/05

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Hello All,

Can someone please tell me how to get Exmerge to extract a mailbox from an
Exchange Server 2003 Recovery Store when it gets this error:

[13:39:21] Error! Cannot identify the user with the msExchMailboxGuid
\89\7B\827\C2\A2\FDA\B7f\A1\0D\7D\A1\1EB. The legacyExchangeDN is
/O=CALENDOW/OU=MAINPO/CN=RECIPIENTS/CN=xxxxx

I know this is due to the user no longer being in Active Directory and that
the mailbox "knows" the SID of the no longer existant user.

How do I work through this?

Thanks in advance!

Dwight Hutchinson

Jason T. Parker

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Mar 25, 2005, 10:09:36 AM3/25/05

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I have used EXMERGE pretty extensively and have never seen this error.
Granted I have not tried using it on a Recovery Store.

Have you tried to re-created the AD account and map it to the mailbox
on the recovery store?

I know this isn't any help, but hopefully this will bump the thread
back to the top for more visibility.

Regards,
Jason T. Parker

Susan

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Mar 25, 2005, 10:31:10 AM3/25/05

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you cannot...if the AD account has been deleted, you cannot recover the
mailbox...your only options are to build a full recovery server or to invest
in a tool such as Quest's Recovery Manager for Exchange, which can get this
data back for you...

"Dwight Hutchinson" <DwightHu...@Hotmail.com> wrote in message
news:eKkLF$LMFHA...@TK2MSFTNGP15.phx.gbl...

Nebojsa Seslija

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Mar 25, 2005, 7:25:13 PM3/25/05

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Hi

If you delete user you can recover his mailbox by creating another storage
group (exchange 2003 enterprise edition) , and create new store (named
"restore" for example) in that SG, then restore your backuped store in
recovery storage group. Dismount your example store that you created and
rename recovery store.edb and .stm in example.edb and example.stm. Copy
recovery store that you just renamed over original one and mount example
store. Then just move your deleted mailbox in production store and delete
example store and storage group. I hope that this is not too confusing.

Nebojsa Seslija

"Dwight Hutchinson" <DwightHu...@Hotmail.com> wrote in message
news:eKkLF$LMFHA...@TK2MSFTNGP15.phx.gbl...

verschun

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Apr 1, 2005, 3:08:09 AM4/1/05

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Here is something that should do the trick:

First convert the string to something meaningfull (a HEX value)

\89\7B\827\C2\A2\FDA\B7f\A1\0D\7D\A1\1EB

The conversion is:

Leave the two characters after every backslash as they are. Evere
character after that is a separate character (you can mark the as I
did to make it more readable)
89 7B 82 (7) C2 A2 FD (A) B7 (f) A1 0D 7D A1 1E (B)

Replace the marked characters by the HEX value for the ASCII
character

89 7B 82 37 C2 A2 FD 41 B7 66 A1 0D 7D A1 1E 42

Create a new user with a mailbox in the store where the deleted user
was located
Make sure it was created!!

Nowopen ADSI edit and connect to the domain
Go to the CN=username
Right click it and select 'properties'
edit msExchMailboxGuid
replace the hex value by the value you have calculated above.

Now you can use Exmerge to recover the mailbox