Requested mail action aborted: exceeded storage allocation. [SMTP Error Code 552]

[djw]

Hey guys,

One of my users is getting this error returned to him when he is
sending large email attachments to an external domain. He can send text
emails successfully. Here are some facts about the network.

- Windows 2k3 with Exchange 2003
-McAfee Webshield (SmartHost)
-Firebox X700 Firewall

He is not exceeding outgoing SMTP size limits. The internal and
external domain's inbox's are NOT full.

Any ideas?

[Nuevo]

552 is a general SMTP protocol error and MS documented a situation where
this was caused by low disk space or low memory. Check your server.

Nue
"djw" <dj...@yahoo.com> wrote in message
news:1147713933.0...@y43g2000cwc.googlegroups.com...

[Mark Arnold [MVP]]

If the limit is (say) 5MB and he sends a 4MB mail you will probably
find that he is exceeding the limit because of the expansion that SMTP
has to do with the file in order to send it. Get him to send the same
type of file to (say) your hotmail address and increase the size of
that file, bit by bit. You'll hit the limit before you think you
should.
The only way around this is to increase the limits on the gateway.

[Andy David - MVP]

On 15 May 2006 10:25:33 -0700, "djw" <dj...@yahoo.com> wrote:

Im gonna guess its the Firebox.
http://support.microsoft.com/?kbid=895857
"SMTP mail cannot be sent or cannot be received in Exchange Server"

Though with MCCrappy in the mix, anything is possible.

Do the logs on the firewall offer anything of value?

[djw]

Thanks guys, I am still working at it. I have removed some old apps
from the server (Now well over a Gig free on the C: Drive, even though
exchange is installed on the D:) Our SMTP Limits are 30gb in and out
and he's only been trying to send 16mb. No log's on the firewall yet :(