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deleting ex-employee mailbox

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Nate Harel

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Sep 23, 2004, 6:52:32 AM9/23/04
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Hi all,

Newbie to Exchange. Perhaps a basic question...

An employee has left the company. She had a mailbox full of emails that are
not needed any longer so they can be deleted. However, rather deleting her
mailbox and deleting her account, we want all incoming emails to her, to be
forwarded to another employee.

I figured out how to forward and disable her account, but not sure how to
delete and empty her mailbox so I can reclaim the disk space.


thanks

Nate


Mark Arnold [MVP]

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Sep 23, 2004, 8:36:40 AM9/23/04
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On Thu, 23 Sep 2004 06:52:32 -0400, "Nate Harel" <na...@email.com>
wrote:

Take the email address off the mailbox and put it onto the other user.
That will ensure that mails for the departed user will go to her
sucessors mailbox.

If you want to exmerge the mail out to a PST then that will safguard
against the inevitable query just after you'd done the deletion.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;174197

As far as space recovery goes, it's not that simple. In Exchange all
the mail is stored in two files, Priv1.edb and Priv1.stm (no stm if
you're on 5.5) The act of deleting a mailbox will mark the space in
the store as available for recovery. The nightly online maintenance
program that runs in Exchange will defragment the store so that more
mail can be added into the existing file without increasing the size
of the file. So delete the mailbox but don't worry about recovering
physical space.

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