Exchange 5.5 SP4 and Outlook 2000

[Jeff Rhodes]

I got a question about Exchange. Is there any way at all to tell the size
of users DELETED ITEMS folder. Not there entire mailbox, but just that one
folder, or a listing of the size of their folders on a folder by folder
basis. Admin only seems to give the entire DB size per user, but no more
details than that. I have users who don't seem to understand the concept of
emptying the trash can. I found a user with over 500MB in his deleted items
folder alone, and his entire DB size was only 750MB total! I cant setup
limiting the size of their DB, due to upper managements total lack of
understanding anything remotely involving computers.

We have sent reminders about this, but you know that no one ever reads those
things. I could probably tell them to take a flying leap off a tall
building, and they would just stare blankly at us assuming that were talking
techie talk and they can just ignore us. Thanks.

I feel like this is one of those FRED commercials from CDW.

Jeff Rhodes

[Nancy Stevens]

If you (or the user) go to the properties of their mailbox (while in
Outlook) and select folder size - it gives you a breakdown of all folder
sizes - I use it a lot when someone says they have cleaned out everything -
as I know they really haven't. I send them this breakdown along with how
many items in each folder - because they will argue that they only have a
few things in their folders. good luck!

"Jeff Rhodes" <jrho...@home.com> wrote in message
news:uQg8TQlqBHA.2148@tkmsftngp07...

[Jeff Rhodes]

OK, I didn't know that. Is there a way to do it centrally, like from
Exchange Admin? Thanks fro the reply though.

JR

"Nancy Stevens" <ste...@sensormatic.com> wrote in message
news:eMXC6blqBHA.2516@tkmsftngp03...

[Mac]

Do you do that by opening the user's mailbox in your Outlook?

Jim

"Nancy Stevens" <ste...@sensormatic.com> wrote in message
news:eMXC6blqBHA.2516@tkmsftngp03...

[Nancy Stevens]

Yes - I add that persons mailbox to mine - that way I have all the folders
to send them the item count from as well. It can not be done from the
Administrator (that I know of).

"Mac" <m...@home.net> wrote in message
news:gEb68.78995$h31.5...@e420r-atl1.usenetserver.com...

[Mac]

I don't think it can either...or if you can, I haven't found a way.

Does your company have any privacy concerns about doing this or is that
covered by your email policy??

Jim

"Nancy Stevens" <ste...@sensormatic.com> wrote in message

news:uW1QL0lqBHA.2084@tkmsftngp04...

[Rich Matheisen [MVP]]

"Jeff Rhodes" <jrho...@home.com> wrote:

>I got a question about Exchange. Is there any way at all to tell the size
>of users DELETED ITEMS folder. Not there entire mailbox, but just that one
>folder, or a listing of the size of their folders on a folder by folder
>basis. Admin only seems to give the entire DB size per user, but no more
>details than that. I have users who don't seem to understand the concept of
>emptying the trash can. I found a user with over 500MB in his deleted items
>folder alone, and his entire DB size was only 750MB total! I cant setup
>limiting the size of their DB, due to upper managements total lack of
>understanding anything remotely involving computers.

Do they understand money? Present the PO for a new server with an
external SCSI cabinet (containing enough storage space to accomodate
their need for all that old mail), and a DLT (or AIT) drive and
autoloader for backups.

>We have sent reminders about this, but you know that no one ever reads those
>things. I could probably tell them to take a flying leap off a tall
>building, and they would just stare blankly at us assuming that were talking
>techie talk and they can just ignore us. Thanks.

After the initial round of arguing, tell them you can probably take
care of it for close to nothing. Then apply mailbox limits.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm