malformed reply address

[hazel]

i work as an IT assistant in a plooky wee company and
theres always been problems with our Exchange 5.5 Server.
we use a simple batch file to "pull" emails down to our
server from the 'net, and theres one email address that
always gets rejected, the error message i see is as
follows:

*********
Message from: "Watson
to: us...@domain.co.uk
SMTP MAIL FROM command failed, reply
533 malformed address: <"Watson>

*********
- where us...@domain.co.uk is one of our users and is valid
and receives mail from others with no problems

- the full email address of "Watson is in the following
format: [where 'x' are letters, and n are numbers]

xxx.x...@xx.xxxxxxxxxxxxxx.com

****

so far the only way round this is to retreive the mail
from the internet manually [thru our webmail] and delete
it from there, otherwise all our mail gets blocked until i
clear it.

my boss is not remotely interested in this matter & it
bugging me, as i cannot fond a solution/explanation for
this.

ps. my exchange knowledge is not that advanced, but if
someone could point me in the right direction i could then
take it back to my boss with a better idea of whats
happenning,

any ideas?
thanks a lot guys
luni

[Rich Matheisen [MVP]]

"hazel" <haz...@rollandgroup.co.uk> wrote:

[ snip ]

>ps. my exchange knowledge is not that advanced, but if
>someone could point me in the right direction i could then
>take it back to my boss with a better idea of whats
>happenning,
>
>any ideas?

Assuming this is Exchange 5.5, turn on SMTP Protocol Logging on the
Diagnostics Logging tab of the IMS property page. Then restart the
IMS.

Now run the POP3-to-SMTP kludge and find the defective "MAIL FROM"
command. Either your kludge is defective (no big surprise there) or
the RFC822/2822 "From" header in the message is malformed -- and
that's what the kludge is using to create the "MAIL FROM" command.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm