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Mail enable distribution group

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George

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Feb 1, 2007, 12:50:01 PM2/1/07
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How can I enable distribution group with an outside email address? I have
bunch of users in AD that have same email address and thought to put them in
to distribution group and assign the outside email to it. Well, I don't know
how to do it. I can create an exchange mailbox for the distribution group but
can not associate the group to outside mail address. Please help.

Ed Crowley [MVP]

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Feb 1, 2007, 1:32:48 PM2/1/07
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If you want a recipient in your GAL that points to an outside address,
create a mail-enabled contact. If you want mail that goes to a distribution
group to also go to an outside address, make that contact a member of the
group.

Multiple users cannot have the same e-mail address, sorry.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 1, 2007, 1:38:00 PM2/1/07
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Exaclty, but can they be members of the distribution group that hase outside
email address?

Ed Crowley [MVP]

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Feb 1, 2007, 1:55:43 PM2/1/07
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What is "the distribution group that hase outside email address" and why do
you think you need or want that?

--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 1, 2007, 2:06:00 PM2/1/07
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Well, maybe I should step back and let you educate me. Maybe I have it wrong.
The people I am talking about are Sales Reps. Some have same email address
(one for the whole office of 10 sales reps). When I create users in AD, I am
omiting the mailbox creation portion. Then, when attempt to make the mailbox
mail enabled, it lets me do it for one mailbox but not for the rest as it
reports email allready existing on system. So I thought creating a
distribution group with perticular outside email address and placing users in
that group will solve the issue. So if you would like to reach Peter from ABC
office, you will email the distribution group rather than Peter it self.
Please let me know if we are on the same page now. This is my vision on how
to make it happen. if you have any other, better ideas, please feel free to
share them. I am always open to education.

Ed Crowley [MVP]

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Feb 1, 2007, 2:16:47 PM2/1/07
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What is it you're trying to do? You've told me what you've done, not what
it is you're trying to achieve.

--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 1, 2007, 2:29:00 PM2/1/07
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We are implementing new policy for VPN, intranet and portal access and
currently have 3 different databases of users. I am consolidating all in to
AD so Sales Reps can have single user id and password to use for all 3.
In addition, customer service would like to have them in GAL so they can do
they corespondence more eficiently and do massmail and other communication
stuff. At the moment, only one user in CS has these sales reps in her
CONTACTS. That information needs to be accessible by all of the employees in
the company and still tie in to AD for login purposes mentioned above.

Ed Crowley [MVP]

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Feb 1, 2007, 2:42:39 PM2/1/07
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Okay, that's fine, but it doesn't tell me anything about Exchange and
mailboxes.

--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 1, 2007, 2:53:01 PM2/1/07
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Ok. Sales reps don't have mailboxes in our Exchange. They have personal
mailboxes that need to be tied with AD accounts.

George

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Feb 2, 2007, 1:49:02 PM2/2/07
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Ed? Please help.

Cappy

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Feb 2, 2007, 2:40:24 PM2/2/07
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On Feb 2, 1:49 pm, George <Geo...@discussions.microsoft.com> wrote:
> Ed? Please help.
>
>
>
> "George" wrote:
> > Ok. Sales reps don't have mailboxes in our Exchange. They have personal
> > mailboxes that need to be tied with AD accounts.
>

You need to create contacts for these outside addresses to show up in
your GAL. Once you have created all of the contacts, you can created
a distribution list that contains all of the contacts.

Cappy

Ed Crowley [MVP]

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Feb 2, 2007, 2:47:30 PM2/2/07
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Then you make them mail-enabled (not mailbox-enabled) users, with their
target addresses set to their external mailboxes.

--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 2, 2007, 2:54:01 PM2/2/07
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Thanks Cappy,
but contact will be sufficient only for the email portion. Right? I need an
AD user to enable them to log in to websites and VPN.

George

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Feb 2, 2007, 2:56:02 PM2/2/07
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Ed, that is correct but all of them have same email address! that was my
problem initialy. That is why I wanted the distribution group with one email
address that is outside one and all these users members of it.

George

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Feb 2, 2007, 2:59:01 PM2/2/07
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Let me start from the begining:
*5 users created in AD as mail-enabled
*all 5 have same email address so can not have it in AD for each user
*create distribution group and add all 5 to it
*Mail-enable the distribution group with the outside email address (DON'T
KNOW HOW TO DO THAT) That is my problem. First 3 bulets are covered and
working.

Susan

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Feb 2, 2007, 3:02:17 PM2/2/07
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--
Susan Conkey [MVP]

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Susan

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Feb 2, 2007, 3:04:22 PM2/2/07
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oops...sorry...

"Mail-enable the distribution group with" what outside address? an address
external to your org? or do you mean you just want people to be able to
send to that group from outside your organization?

--
Susan Conkey [MVP]

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Ed Crowley [MVP]

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Feb 2, 2007, 3:10:02 PM2/2/07
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Won't work.

--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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George

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Feb 2, 2007, 3:14:01 PM2/2/07
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email address external to our org.

Susan

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Feb 2, 2007, 3:22:42 PM2/2/07
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that will not work...how could it? you cannot accept email for any external
email domain...if you had a group configured in your AD with an address of
gr...@coke.com, any email addressed to that address would go to the server/s
that "Coke" has configured MX records for...

--
Susan Conkey [MVP]

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George

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Feb 2, 2007, 3:46:00 PM2/2/07
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Ok. so it will work for single user in AD but it will not work for the group?
I am lost. not sure what is the difference. it is an object and it is
mail-enabled not mailbox-enabled. That is all.
Anyways, if it is not duable, how would you solve my issue? All 5 users have
same out of my org email address. Please help.

Susan

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Feb 2, 2007, 4:00:46 PM2/2/07
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that contact/mail-enabled user in your GAL is really just for the sake of
your users' convenience...rather than remembering the smtp address, they can
select it from the GAL and send email to it. But it's not going to be
receiving any email from the Internet...they are not mailboxes, correct?
jut contacts? no matter what you put in your AD, if it's an address that
someone else owns, email addressed to it will go there...what is the
objective/goal on this?

--
Susan Conkey [MVP]

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George

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Feb 2, 2007, 4:32:00 PM2/2/07
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Susan,
The first part is correct. Let me explain.
At the moment all sales reps have outside of our ord email addresses. That
is the way we want to keep it. The other requirement we have is to inegrate
multiple logins they have to only one as we are consolidating and changing
our portal and web and VPN logins to one, to authenticate against AD.
So, to accomplish this, I am creating user ID in AD for each Sales Rep as
mail-enabled. This will alowe me to have them in GAL and then be able to have
one user id for them to use to log in to all diferent resources.
PROBLEM.
Some sales reps have same out of our org email addresses. They would work in
ABC company and all 5 for example will have sa...@ABC.com email. AD would not
let me have mail-enabled users with the same out of org email address. How do
I overcome that issue? Are we on the same page?

Ed Crowley [MVP]

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Feb 2, 2007, 8:16:43 PM2/2/07
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I think this will work for you.

Create a mail-enabled contact called "Outside Sales Reps Mailbox" and give
it the target address of the external mailbox.

Mailbox-enable each sales rep's account. Under Exchange General, Delivery
Options, configure the Deliver To to be the Outside Sales Reps Mailbox
contact, and deselect the checkbox that says to deliver to both.

Periodically check the mailbox and delete everything in it. Mail shouldn't
collect there because of the alternate recipient setting, but I'm not sure
if there are things that might slip past that.


--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

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