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STOREDRV.Deliver; Corrupt Message Content

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patrick burgess

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Mar 5, 2008, 9:53:54 AM3/5/08
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Good day!

We are having an intermittent issue that occurs with people sending
attachments into our Exchange environment via SMTP. Our hub transport
servers reject the message and return a:

Diagnostic-Code: smtp;554 5.6.0 STOREDRV.Deliver; Corrupt message content

It has only happened a few times and it has been on a far back burner until
today. I have an email out to the sender asking what their mail client is
what the outgoing MIME encoding is set to. I am also beginning the process
to start logging content conversion and pipeline processing.

Any insight would be appreciated. Thanks,

--
Patrick Burgess
Miami University


Ed Crowley [MVP]

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Mar 5, 2008, 4:08:47 PM3/5/08
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Is there any SMTP appliance between the Internet and Exchange? If you can
truly isolate this to Exchange you might want to open a support ticket with
Microsoft--they're in a much better position to decode an incoming message
to figure out why it's generating errors.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"patrick burgess" <patrick...@gmail.com> wrote in message
news:%23x$U8CtfI...@TK2MSFTNGP02.phx.gbl...

patrick burgess

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Mar 6, 2008, 9:06:26 AM3/6/08
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The University does have a premier support contract but I'm not quite at the
place to pull that trigger yet. We do have SPAM appliances in play but the
message is coming through unaltered and the header shows that the ndr
generating servers is a hub transport.

A search on STOREDRV.Deliver came up with an article about incorrectly
configured encoding. The person in question is using Thunderbird on a Mac.


http://zacky.cleverits.com/IT/exchange_2007.htm

I am waiting to hear from the affected user.

Thanks,
--
Patrick Burgess


Jamestechman

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Mar 6, 2008, 10:30:56 AM3/6/08
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Try getting the Exchange 2007 roll up patches; there's been some
encoding fixes.

James Chong (MVP)
MCITP | EMA; MCSE | M+, S+, Security+
msexchangetips.blogspot.com


On Mar 6, 9:06 am, "patrick burgess" <patrick.burg...@gmail.com>
wrote:

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