company.local address mess - need help...
RTW Store
I need to sovle an email address configuration mess that is causing numerous
undelivered/bounced emails from our corporate system.
I believe the issue stems from having given the server the domain
abccompany.local instead of abccompany.com. We own and deliver all our
real-world email to abccompany.com, but some emails and all appointment
invitations seem to be from email address 'na...@abccompany.local', which
obviously fails to deliver when it hits the real world.
My setup is:
>Small Business Server 2000 - (15 users)
> server was named ABCServer.ABCcompany.local (per MS setup
> instructions?)
> every Exchange Account has a abccompany.com SMTP address added, and set
> as mail/default SMTP address (I have verified this repeatedly)
> we own the realworld domain "abccompany.com" registered in DNS
> correctly, working, delivering mail readily to POP3 accounts at ISP
>mail is POPed from individual accounts at ISP (Hiring Client insisted on
>retaining POP3 delivery so they can use the ISP's webmail if our broadband
>link or server hardware goes down)
>each workstation has Outlook 2002, with Exchange account as 'default
>delivery' location, and a POP3 account internet mail.
>>Order of deliver of Services is set to Internet, then Exchange mail -
>>staff was told to NEVER use a .local address, and email goes out fine if
>>it is an original email with real-world address. ???could this be the
>>issue?
>> have tried all sorts of combinations of hidding the local address from
>> GAL, verifying that new emails from Exchange are using the default smtp
>> address na...@abccompany.com.
The problem remains that sometimes with email and always with Appointment
invites, the return address is na...@abccompany.local, which means that if an
Exchange user and an realworld user are both invited to an Appt, the
realworld user gets trash email address to return to, amoung other issues.
QUESTION:
> is this simply an invalid configuration? that is, there's just no way to
> make it work?
> or does someone know a configuration (keeping the .local domain) that
> would make this work?
And, if I do make the jump to MX delivery directly to my Server, will/can I
retain the .local domain (since I have read repeatedly that it *cannot* be
changed without trashing the install). Or do I need to re-install with
domain set to abccompany.com to correctly send/rec email and appointments?
Applogies in advance if this seemingly simple issue offends anyone - we are
trying to make thing work on limited resources and staff.
Regards to all, Rich.
RTWS...@hotmail.com
Bob Christian
You will need to configure a recipient policy for your domain.
You will need to check your current users e-mail addresses to make sure that
they are not na...@company.local.
Relevant articles:
http://computerperformance.co.uk/exchange2003/exchange2003_recipient_policy.htm
http://support.microsoft.com/kb/319201
Bob
"RTW Store" <xxxRT...@hotmail.com> wrote in message
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RTW Store
Thanks very much for your reply. I do have the recipient policy set, and
verified that is is applying to all users, confirmed per your post that the
default address (in both policy and in AD users emails) is abccompany.com
(not .local).
Your reference links to support are appreciated and useful.
Thanks very much for you help. Rich.
"Bob Christian" <BobChr...@removethis.gmail.com> wrote in message
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