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OWA 2007

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Mohammad Rabie

unread,
Sep 8, 2007, 7:27:03 AM9/8/07
to
Hello,
when users try to use OWA, after entering username and passsword and
selecting time zone, they receive the fllowing error message:

A problem occurred while trying to use your mailbox. Please contact
technical support for your organization.

Request
Url: http://exchange:80/owa/lang.owa
User host address: 10.10.10.99

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext
owaContext, OwaIdentity logonIdentity, CultureInfo culture, String
timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext
owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext
owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on ebidc.ebi.local.
This error is not retriable. Additional information: Insufficient access
rights to perform the operation. Active directory response: 00002098:
SecErr: DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection
connection, DirectoryRequest request, DirectoryException de, Int32& retries,
Int32 maxRetries)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry
entry, DirectoryRequest request, ADObjectId originalId)
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave,
IEnumerable`1 properties)
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type:
System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32
messageId, LdapOperation operation, ResultAll resultType, TimeSpan
requestTimeOut, Boolean exceptionOnTimeOut)
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest
request, TimeSpan requestTimeout)
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest
request, LdapOperation ldapOperation)
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry
entry, DirectoryRequest request, ADObjectId originalId)

Mohammad Rabie

unread,
Sep 9, 2007, 7:44:42 AM9/9/07
to
it could be missing security permissions on the active directory. anybody
can help?

"Mohammad Rabie" <ra...@ebi.local> wrote in message
news:95E0471B-C2AC-4139...@microsoft.com...

Leif Pedersen [ MVP]

unread,
Sep 9, 2007, 4:08:32 PM9/9/07
to
Hi,

This might help:
http://groups.google.dk/group/microsoft.public.exchange.setup/browse_thread/thread/62394dd5193d3ebd/530217ab3ccc2f91?lnk=st&q=Microsoft.Exchange.Data.Storage.StoragePermanentException&rnum=8#530217ab3ccc2f91

Leif

"Mohammad Rabie" <ra...@ebi.local> skrev i meddelelsen
news:95E0471B-C2AC-4139...@microsoft.com...

Mohammad Rabie

unread,
Sep 10, 2007, 4:15:38 AM9/10/07
to
it was different reason, my mail box type is not legacy mailbox

"Leif Pedersen [ MVP]" <leif.pede...@get2net.dk> wrote in message
news:1EA54802-9B3A-4908...@microsoft.com...

whoi...@gmail.com

unread,
Sep 11, 2007, 12:11:06 PM9/11/07
to
Had the same issue. The below resolved it.
1) Open ADUC
2) Enable Advance features from the View Menu
3) Find the user and click Properties, go to the Security Tab
4) Click the Advanced button
5) Check the box next to "Inherit from parent. . . "
6) Click Apply and OK 2x

Once everything syncs the user should be good to go.

sha...@gmail.com

unread,
Sep 17, 2007, 3:59:48 PM9/17/07
to
<strong> It seems that I have the same problem. I already checked the
Security tab under AD, but the check box was already checked. any
ideas? </strong>
Thanks
Muhammad Zaman

Request
Url: http://exchange:80/owa/lang.owa

User host address: <ip address>

Exception
Exception type:
Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext
owaContext, OwaIdentity logonIdentity, CultureInfo culture, String
timeZoneKeyName, Boolean isOptimized)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext
owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext
owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext
owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)

Inner Exception
Exception type:
Microsoft.Exchange.Data.Directory.InvalidADObjectOperationException
Exception message: Property Languages cannot be set on this object
because it requires the object to have version 0.1 (8.0.535.0) or
later. Current version of the object is 0.0 (6.5.6500.0).

Call stack
Microsoft.Exchange.Data.Directory.PropertyBag.set_Item(PropertyDefinition
key, Object value)
Microsoft.Exchange.Data.Directory.ADObject.set_Item(PropertyDefinition
propertyDefinition, Object value)
Microsoft.Exchange.Data.Directory.ADObject.StampCachedCaculatedProperties(Boolean
retireCachedValue)
Microsoft.Exchange.Data.Directory.ADObject.ValidateWrite(List`1
errors)
Microsoft.Exchange.Data.Directory.Recipient.ADRecipient.ValidateWrite(List`1
errors)
Microsoft.Exchange.Data.Directory.Recipient.ADUser.ValidateWrite(List`1
errors)

Danie Vink

unread,
Sep 18, 2007, 7:50:33 AM9/18/07
to
Hi,

There is a facility to access a Sharepoint server or Windows share from OWA
at the bottom left of the OWA UI (Documents). When I try to connect to a
Windows share I get various errors but the main one is:

For security reasons, Outlook Web Access is configured to prevent access to
this type of document or folder. For more information, contact technical
support for your organization.

Having read some of the help documents I noticed that from inside the org it
should be OK but from outside it cannot do.

However, trying to access the share via OWA from a computer that is part of
the domain, I still get the error.

Any ideas?


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