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Help with Outlook Web Access

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David Aitchison

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Dec 5, 2001, 4:16:16 AM12/5/01
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Hi,
I have been given the taks of setting up outlook web access in my
company for people to access thier mail from home.

A run down of my network is as follows:

We are running Exchange 5.5 on a Windows 2000 server.

Can anyone help me in getting this system up and running, and if there are
any resources available.

Regards,

David Aitchison


David Aitchison

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Dec 5, 2001, 4:51:54 AM12/5/01
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As a follow-up to my previous post, i can get OWA working as long as they
are part od the admins group. But others cannot connect.

Regards,

David Aitchison
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ROU Dead of Night

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Dec 5, 2001, 5:02:00 AM12/5/01
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Sounds like they need 'log on locally' rights to the OWA server.


"David Aitchison" <d_ait...@hotmail.com> wrote in message

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David Aitchison

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Dec 5, 2001, 6:15:37 AM12/5/01
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how do i set this? does OWA has it's own Admin interface?

David
"ROU Dead of Night" <jfb...@hottmail.com> wrote in message
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Intermedia.Net Support (AI)

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Dec 5, 2001, 6:42:44 AM12/5/01
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Hello,

The 'Log on Locally' right - Each Windows NT account that will be accessing
the Exchange Server through the Outlook Web Access client should have the
Log on Locally right assigned on the IIS server. The administrator can
assign this right to the Everyone group or to specific groups if access
restriction is needed. To assign this right to an account, perform the
following steps:
Start User Manager for Domains.
Click User Rights on the Policies menu.
In the Right list, click Log on Locally.
Click the Add button.
In the Add Users and Groups dialog box, click the Show Users button and
select one or more user or group accounts from the Names list.
Click the Add button, and then click OK when you are finished.
Click OK again, and then exit User Manager for Domains.
Note: If the IIS computer is a Member server in a Windows NT domain, you
must grant the Log on locally right to the appropriate Windows NT account
using the local computer's accounts database, not the domain's accounts
database. To do this, start User Manager for Domains in one of the following
ways before you grant the Log on Locally right to the user account:
Log on to the IIS computer using the local computer's Administrator account
and start User Manager for Domains.
If you are logged on to the IIS computer with a domain account that is a
member of the local Administrator's group, start User Manager for Domains,
and then click Select Domain on the User menu. Type the local computer's
name as \\<servername>.
From an MS-DOS prompt, start User Manager for Domains by typing the
following command-line syntax:
usrmgr \\<servername>
where <servername> is the name of the IIS computer. The end result is that
the local computer's name will appear in the title bar of User Manager for
Domains, instead of the domain name.

Please refer to Troubleshooting Guide for Outlook Web Access at
http://support.microsoft.com/support/exchange/content/whitepapers/owa_tshoot
.asp

Regards,

Intermedia.NET (AI)
Microsoft Certified Solutions Provider
Providing expertise in hosting applications
MS Exchange Hosting: http://www.intermedia.net/exchangehosting
Windows 2000 Web Hosting: http://www.intermedia.net/webhosting
For a waiver of the set up fee use "IMFREE" code

"David Aitchison" <d_ait...@hotmail.com> wrote in message

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David Aitchison

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Dec 5, 2001, 6:56:50 AM12/5/01
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Thanks for that, but I run a Windows 2000 system here and user manager for
domains cannt be used to manage Win 2K domains.

I am using Active Directory.

David
"Intermedia.Net Support (AI)" <news...@intermedia.net> wrote in message
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Andy Nuttall

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Dec 5, 2001, 7:16:01 AM12/5/01
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Try...

Start - Programs - Administrative tools - Domain Security Policy or (Domain
Controller Security Policy if PDC)
Then chose local policies - user rights assignments - log on locally

Select your user groups, or users individually, choice is yours

Andy


"David Aitchison" <d_ait...@hotmail.com> wrote in message

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: Thanks for that, but I run a Windows 2000 system here and user manager for

: > > > > >
: > > > > >
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Paul

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Dec 5, 2001, 7:08:03 AM12/5/01
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Go to start, Programs, Administrative tools Domainsecurity policy User
Rights assignment and set the log on locally

"David Aitchison" <d_ait...@hotmail.com> schrieb im Newsbeitrag
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David Aitchison

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Dec 5, 2001, 7:35:25 AM12/5/01
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Excellent. I've sone that and set the required groups up.

Now when i try the OWA from a browser it says it cannot get into my mailbox.

HELP!!!! i'm going nuts!

D
"Andy Nuttall" <anu...@quitewarmmail.com> wrote in message
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ROU Dead of Night

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Dec 5, 2001, 8:29:43 AM12/5/01
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No, it's an NT permission.

I created a security group for OWA users and added users as appropriate.
This group was then granted the log on locally right to the OWA server. Off
the top of my head, you do this using System Policies in User Manager....

"David Aitchison" <d_ait...@hotmail.com> wrote in message

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David Aitchison

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Dec 5, 2001, 8:54:35 AM12/5/01
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it would be active directory....i'll give that a go.

D.


"ROU Dead of Night" <jfb...@hottmail.com> wrote in message

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Andy Nuttall

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Dec 5, 2001, 9:53:22 AM12/5/01
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What error are you getting on the website that says you can't get in, does
it simply keep popping up the password box?


"David Aitchison" <d_ait...@hotmail.com> wrote in message

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: Excellent. I've sone that and set the required groups up.

: > : > >
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Paul

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Dec 5, 2001, 10:40:30 AM12/5/01
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you have to log in with the user from a full Client first, so that a mailbox
gets set up. Logging in to Exchange for the first time only with OWA won't
create that Mailbox.
Only after that will you get to see the OWA Mailbox.


"David Aitchison" <d_ait...@hotmail.com> schrieb im Newsbeitrag

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Russ Stratfull

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Dec 5, 2001, 12:30:53 PM12/5/01
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Probably one of the biggest issues with OWA is permissions. See below for
the 3 tips to success for OWA permissions.

1.. You must grant "Access this computer from the network" and "Log on
locally" permissions to the users who need access to OWA. Typically this
will be Domain Users.

2.. The account used by the Internet Information Service (IIS) must have
"Log on locally" and "Access this computer from the network" rights
specified. IIS must be configured to allow Anonymous logon, and Basic (Clear
Text) should be set as the authentication method. A good tip is to change
the password for this account within IIS and User Manager for Domains.

3.. Verify that the permissions on the Exchsrvr/Webdata directory and all
of its sub-directories are set to READ and that the permissions on the
Exchsrvr/Webtemp directory and all of its sub-directories are set to CHANGE.

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David Aitchison

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Dec 6, 2001, 4:44:43 AM12/6/01
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No, it just says that it can't get my Inbox.

D.


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David Aitchison

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Dec 6, 2001, 4:45:35 AM12/6/01
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but i have been loggon on and getting my mail since i started with the
company, so my mailbox is definately there.

D.
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