Lost message

[Harold]

I just had a user send an internal e-mail to 5 recipients and only 4
received it. I could not find it in any folder in the 5th user's Outlook,
including spam. I opened the message from the original sender's Sent folder
and Resent it successfully to all 5 people. It also was not in the Exch
Svr's Spam folder (ScanMail eMgr), nor stuck in a queue.

Running Exch 5.5 SP4 on NT4 SP6a. All users are Win2K-Pro SP4 and Office 2K,
various SPs. About 50 users on the LAN - extremely smooth running otherwise.
The Exch Svr is sometimes pushed to it's limit, only 600Mhz and 768Mb ram.
IS is 15Gb.

Any ideas appreciated.
Harold

[Rich Matheisen [MVP]]

"Harold" <hmarkwel...@uniquecom.com> wrote:

When you track the original message, to where was it delivered?

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

[Harold]

I'm not sure how to answer that. All intended recipients are on the LAN.
Four were addressed on the Outlook "To" line and two were CC'd. One of the
four did not receive it, but everyone else did. Message tracking was/is not
active. My numbers were off in my original post, the total number of
recipients was six.

Thanks,
Harold

"Rich Matheisen [MVP]" <rich...@rmcons.com.NOSPAM.COM> wrote in message
news:0k9h00tqheo3e63fv...@4ax.com...

[Rich Matheisen [MVP]]

"Harold" <mark...@intertex.net> wrote:

>I'm not sure how to answer that.

Answer it by using the message tracking center and finding out what
happened to the wayward copy of the message.

>All intended recipients are on the LAN.

Okay. Then you should see all of the copies delivered to information
stores and recipients.

>Four were addressed on the Outlook "To" line and two were CC'd. One of the
>four did not receive it, but everyone else did. Message tracking was/is not
>active.

This may be a dumb question, but why not? There's no way to answer
questions like this without something to tell you what happened. Now
you're reduced to guessing what happened.

>My numbers were off in my original post, the total number of
>recipients was six.

Shouldn't matter. Six, or sixty, the mechanics are the same.

[Harold]

Tracking was turned off awhile back as the server was being bogged down by
the spam filter and antivirus filter. It's only 600Mhz. I turned it back on.
Thanks.

"Rich Matheisen [MVP]" <rich...@rmcons.com.NOSPAM.COM> wrote in message

news:h9nj00pcei6ba8ir8...@4ax.com...