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Errror 550 5.7.1

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LOK Tak Cheong

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May 8, 2002, 2:59:24 AM5/8/02
to
Hi All:
We have no problem to send and recieve e-mail intranet via exchange server
2000.
We can send e-mails to outside via exchanger server too
But we cannot receive e-mail from outside, the error is 550 5.7.1 (message
from outside mailbox) unable to reply for ...

As I understanding, this problems is arise from the setting of relay server
(exchange) but I forgot how to fix.
Anyone can give me some hints?

Thanks in advance.

Cheong


Kirill S. Palagin

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May 8, 2002, 6:16:19 AM5/8/02
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Care to provide full unedited NDR along with domain name?

LOK Tak Cheong wrote:

--
Corrections are welcome.
Please keep all discussions in NG, so that everybody can participate.

Kirill


Intermedia.Net Support (AI)

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May 8, 2002, 6:17:29 AM5/8/02
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Hello,

Please see XCON: You Cannot Send SMTP Mail Through a Firewall (Q305007) at
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305007.

Please also check if you have SPA mode enabled.
Authenticated SMTP is required to stop spammers.
On the Exchange Server 5.5 computer, open the Internet Mail Service
properties. On the Connections tab, click Accept Connections. Click to clear
the Only from hosts using Authentication and the Clients can only submit if
homed on this server check boxes.

Regards,
Intermedia.NET (AI)
Microsoft Certified Solutions Provider
Providing expertise in hosting applications
MS Exchange Hosting: http://www.intermedia.net/exchangehosting
Windows 2000 Web Hosting: http://www.intermedia.net/webhosting
For a waiver of the set up fee use "IMFREE" code

"LOK Tak Cheong" <cheon...@krone.com> wrote in message
news:OYgR62l9BHA.1704@tkmsftngp07...

LOK Tak Cheong

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May 8, 2002, 8:10:32 PM5/8/02
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Dear Sirs:
Thank you very much for yours advice.
I have not problem to send the e-mail but I cannot recieve e-mail from
Outside. (via Internet)
In additional, I am using Exchange Server 2000.
Could you please give me some more hints?
Thanks in Advance.
Cheong
"Intermedia.Net Support (AI)" <news...@intermedia.net> wrote in message
news:#SwYpln9BHA.2536@tkmsftngp07...

Rich Matheisen [MVP]

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May 8, 2002, 8:30:25 PM5/8/02
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"LOK Tak Cheong" <cheon...@krone.com> wrote:

>Hi All:
>We have no problem to send and recieve e-mail intranet via exchange server
>2000.
>We can send e-mails to outside via exchanger server too
>But we cannot receive e-mail from outside, the error is 550 5.7.1 (message
>from outside mailbox) unable to reply for ...

Check the Recipient Policy (or Policies) and verify that the SMTP
address on one of them is your domain name.

>As I understanding, this problems is arise from the setting of relay server
>(exchange) but I forgot how to fix.

The 5.7.1 is just what you want to happen when someone sends a message
to your server addressed to a domain for which you don't accept mail.

>Anyone can give me some hints?

Leave the Virtual Server settings alone. They are correct.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

LOK Tak Cheong

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May 8, 2002, 9:19:50 PM5/8/02
to
Dear Rich:
Thanks for yours advice.
I believe the setting in the Default Policy Properties is correct. The
setting are as followings:
Receipt > Recipient Policies > E-Mail Address (Policy)
I have checked the box of "SMTP" and Address "@mail1.krone.com.hk" [You
will see the errror message 550 5.7.1 if you send e-mail to me -
cheon...@mail1.krone.com.hk]
Could you please give me some hints?
Cheong

"Rich Matheisen [MVP]" <rich...@rmcons.com.NOSPAM.COM> wrote in message
news:jkgjduk3jpp0b128v...@4ax.com...

Rich Matheisen [MVP]

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May 9, 2002, 7:46:26 PM5/9/02
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"LOK Tak Cheong" <cheon...@krone.com> wrote:

>Dear Rich:
>Thanks for yours advice.
>I believe the setting in the Default Policy Properties is correct. The
>setting are as followings:
>Receipt > Recipient Policies > E-Mail Address (Policy)
>I have checked the box of "SMTP" and Address "@mail1.krone.com.hk" [You
>will see the errror message 550 5.7.1 if you send e-mail to me -
>cheon...@mail1.krone.com.hk]
>Could you please give me some hints?

Nope. No 550 5.7.1 when I talk to your server and use the domain you
said to use. I get the error when I try to send a message to ibm.com,
though -- but that's exactly what should happen.


220 mail1.krone.com.hk Microsoft ESMTP MAIL Service, Version:
5.0.2195.2966 ready at Fri, 10 May 2002 07:40:59 +0800
helo
250 mail1.krone.com.hk Hello [66.92.66.94]
mail from: x@b.x
250 2.1.0 x@b.x....Sender OK
rcpt to: x...@mail1.krone.com.hk
250 2.1.5 x...@mail1.krone.com.hk
rcpt to: x...@ibm.com
550 5.7.1 Unable to relay for x...@ibm.com

LOK Tak Cheong

unread,
May 9, 2002, 9:29:43 PM5/9/02
to
Dear Rich:
Thanks for your advice.
I really appreicate it.
I have fix it. It is due to the incorrect setting of the firewall.

Cheong
"Rich Matheisen [MVP]" <rich...@rmcons.com.NOSPAM.COM> wrote in message
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