Outlook 2002 Very Slow with Exchange 5.5

David Jenkins

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Jun 25, 2003, 12:10:10 AM6/25/03

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Have started to upgrade some of our PC's to XP and Office XP. On these
machines when using outlook (2002) they are VERY slow when communicating
with our Exchange server (5.5 SP4). The requesting data box pops up a lot
and the users are driving me nuts complaining how slow it is.

Our Outlook 2000 users are fine.

Any idea what could be causing this?

I have disabled the Instant Messenger option in Outlook.

TIA

John Oliver, Jr. (MVP)

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Jun 25, 2003, 12:30:32 PM6/25/03

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Do the XP clients have WINS server defined on their NIC? Are you able to
ping the Exchange box by name?

--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP

"David Jenkins" <david....@cmg.co.nz> wrote in message
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Rich Matheisen [MVP]

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Jun 25, 2003, 12:48:17 PM6/25/03

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"David Jenkins" <david....@cmg.co.nz> wrote:

>Have started to upgrade some of our PC's to XP and Office XP. On these
>machines when using outlook (2002) they are VERY slow when communicating
>with our Exchange server (5.5 SP4).

I'd bet that it's not slower.

>The requesting data box pops up a lot
>and the users are driving me nuts complaining how slow it is.

This is probably what's driving the complaints. With OL2K they didn't
know what was going on "behind the curtain", now they're being told
when there's a problem.

>Our Outlook 2000 users are fine.
>
>Any idea what could be causing this?

One of the things that caused us some problems was public folders in
the "Favorites" folder. People had folders in there from other sites
that had no local replicas. They expected slowness when they selected
the folder, but not when they started Outlook.

Another cause of this is the Schedule+ Free/Busy folder. The client
will sync the calendar with this folder every 15 minutes and locality
of replicas was causing some problems.

You should also verify that their clients are correctly configured
with the necessary DNS domains in the IP stack. They may be trying to
use NBT to access the servers.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

Andy David [MVP]

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Jun 25, 2003, 1:07:01 PM6/25/03

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and uncheck the Instant Messaging feature in Tool/Options! :)

David Jenkins

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Jun 25, 2003, 5:16:04 PM6/25/03

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"John Oliver, Jr. (MVP)" <jcoli...@hotmail.com> wrote in message
news:uWvEWczO...@TK2MSFTNGP11.phx.gbl...

> Do the XP clients have WINS server defined on their NIC? Are you able to
> ping the Exchange box by name?
>

Yes and Yes

David Jenkins

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Jun 25, 2003, 5:15:27 PM6/25/03

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"Andy David [MVP]" <ada...@removemecheesebucket.com> wrote in message
news:iiljfvcpjqrlc3o2u...@4ax.com...

> and uncheck the Instant Messaging feature in Tool/Options! :)
>
>

Yup, done that. Stated it in my original post :-)

John Oliver, Jr. (MVP)

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Jun 25, 2003, 6:48:20 PM6/25/03

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On the new XP Professional machines, if you install Outlook 2000 instead of
Outlook 2002 does the problem persist? Try to determine if this an
Operating system issue or Outlook issue.

--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP

"David Jenkins" <david....@cmg.co.nz> wrote in message

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