OWA - "You do not have permission to view this directory or page..."

[Patrick]

I recently had to rebuild my Exchange 5.5 server after the NIMDA virus
destroyed the operating system. I was able to retrieve the key components
needed to rebuild the server without losing the site, and everything but OWA
seems to work as it should. I guess I should say OWA does work, but now I
have quite a few users that cannot access their mailboxes. The can hit the
site in most cases, but the login fails and they get a white screen saying
"You are not authorized to view this page: You do not have permission to
view this directory or page using the credentials you supplied." I did set
the site to not allow anonymous access, but I don't think that's the problem
since I have some people able to access and retrieve mail. It's looking
like my users home PC's are the problem, but I don't understand why because
before the rebuild they didn't have a problem. Short of asking people to
rebuild their home machines, I'd very much like to track down an easier fix
for them. Does anyone out there have any info that can help? Any
suggestions would be greatly appreciated!
P

[Jerry Wu (MS)]

See the articles below:

Q290989 XCLN: OWA "HTTP 403 - Forbidden" Err. Mssg. w/o Exchfilt.dll
http://support.microsoft.com/support/kb/articles/q290/9/89.asp

Q175892 XWEB: Permissions Required for Outlook Web Access
http://support.microsoft.com/support/kb/articles/q175/8/92.asp

Best Regards,

Jerry Wu

Microsoft Support

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. Copy Right, 2001 Microsoft Corporation.
All rights reserved.

[Edward W. Stanley]

This may seem alien but why not have these newgroups based around the KB
article..

where one can post benifits gained or how much they bit...

and link the discussion as links after them..
since rarely have I seen any other help than
"please see KB article or search article by."

.... I know people are trying and I am as well

"Jerry Wu (MS)" <jerryw...@microsoft.com> wrote in message
news:5oJRve6...@cppssbbsa01.microsoft.com...

[Fletcher]

What is wrong with someone showing you a KB article that will answer your
questions?
"Edward W. Stanley" <esta...@eoeminolta.com> wrote in message
news:uqRsYgiXBHA.1556@tkmsftngp05...

[Patrick]

Hey, I don't mind the articles. Some help is better than none. In this
case, however, they didn't apply. It seems as though we have a problem with
third party versions of IE, like for AOL and users. The solution was to
have folks log in to their AOL ISP, minimize the screen, open IE and access
the site that way. Kind of a poor work around I suppose, but for my
purposes it works fine.

"Fletcher" <cfle...@frontiervtc.com> wrote in message
news:OFZ#5clXBHA.432@tkmsftngp07...