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Help!--Looking for Exchange/Outlook Hosting Company

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John Smith

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Aug 25, 2003, 11:56:04 PM8/25/03
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My hosting company tells me we can no longer connect using Outlook over the
Internet--they are blaming this on the blaster worm and are insisting my
slespeople and I use Outlook Web, which is not practical. We cannot share
calanders, delegate users, or communicate the way we used too; this is very
annoying.

They also suggested using a VPN connection...right. Has anyone tried Outlook
over a VPN? Especially on a dial-up? Salespeople do travel.

Anyway, without the speaches and the BS about how "insecure" this is...is
there a solution? None of our salespeople were affected until our ISP
decided to cut us off, and our hosting company at the knees.

Any "real", "practical", and "business" suggestions would be nice.

Thank you.


Mark Arnold [MVP]

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Aug 26, 2003, 3:07:04 AM8/26/03
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"John Smith" <nos...@nospam.com> wrote:

Your ISP should never have had the RPC ports open in the first place
to be honest.
If you can't use OWA for functrionality reasons then then dialup to
Internet and VPN to your office is a good secure solution.
You can get all manner of small office solutions but
http://www.sonicwall.com/ is a good value and easy to use system.

Mark Arnold MCSA MCSE MVP, ma...@mvps.org
FAQ: http://www.swinc.com/resource/exchange.htm &
http:http://www.swinc.com/resource/e2kfaq.htm

Sue Mosher [MVP]

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Aug 26, 2003, 7:55:30 AM8/26/03
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Look for a hosting company that actual understands a lot about Exchange. The master list is at http://www.crowcanyon.com/ExchangeASP.htm, but I don't know how current it is. I work a lot with Intermedia.net, which hosts my web site. They provide a VPN to their Exchange customers.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

Mark Arnold [MVP]

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Aug 26, 2003, 8:20:06 AM8/26/03
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I'd interpreted this users request as an ISP rather than a hosting
company. No hosting company in the UK would ever have contemplated
TCP135-139 access into their network and I assumed that US companies
would be the same, no?.
If they had a VPN connection they would surely have told the user to
connect to their vpn service rather than "suggested" that they use
one.


"Sue Mosher [MVP]" <sue...@slipstick.com> wrote:

>Look for a hosting company that actual understands a lot about Exchange. The master list is at http://www.crowcanyon.com/ExchangeASP.htm, but I don't know how current it is. I work a lot with Intermedia.net, which hosts my web site. They provide a VPN to their Exchange customers.

Sue Mosher [MVP]

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Aug 26, 2003, 8:38:22 AM8/26/03
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You might assume that, but these days I'd expect anything to happen with some of these companies.

"Mark Arnold [MVP]" <ma...@mvps.org> wrote in message news:gsjmkv44m863vs3vp...@4ax.com...

David M. Streb, MCSE

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Aug 26, 2003, 12:04:40 PM8/26/03
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Hi John:

Part of the problem is that 135 is a very dangerous port to have open. Our
company has been heavily affected by the port blockage as well. In our case,
we were utilizing Microsoft's ISA Server to protect, monitor, and control
access to the port and never had a problem with it; but it seems we were the
exception and not the rule.

We are currently testing a newer protocol called "RPC over HTTP". This
protocol uses Port 80 and encapsulates the RPC protocol within it using SSL
as the connectivity stream. We have been having a very high rate of success
using this method while working very closely with Microsoft PSS to ensure
its security and success.

The only drawback is you need to have Outlook 11 on the client machines. Not
a problem except its in beta form, which means once its released, you would
need to buy the retail version before the beta version expires.If you are in
that much of a pinch, feel free to drop me a line and we'll add you to the
beta team--understand it may not be a permanent solution--but it does look
very promising. We have been working primarily with established clients who
simply, like you, could not use the VPN option for a variety of reasons, and
OWA simply was not functional enough.

--
David M. Streb, MCSE
Microsoft Certified Partner
Specializing in Exchange
and FrontPage Hosting
http://www.exiis.net
Dave at exiis dot net
"Sue Mosher [MVP]" <sue...@slipstick.com> wrote in message
news:upsnGX9a...@TK2MSFTNGP09.phx.gbl...

Martin Blackstone [MVP - Exchange]

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Aug 26, 2003, 12:02:04 PM8/26/03
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One thing you will want to consider is even if you find a corporate ISP that
allows 135, your users are still going have ISP's that don't. What then?

--
Martin Blackstone
MVP - Exchange

http://www.swinc.com/resource/exchange.htm


http://www.swinc.com/resource/e2kfaq_appxc.htm
"John Smith" <nos...@nospam.com> wrote in message
news:eBA5bV4a...@TK2MSFTNGP09.phx.gbl...

Brian Tillman

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Aug 26, 2003, 3:46:00 PM8/26/03
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>My hosting company tells me we can no longer connect using Outlook over the
>Internet--they are blaming this on the blaster worm and are insisting my
>slespeople and I use Outlook Web, which is not practical. We cannot share
>calanders, delegate users, or communicate the way we used too; this is very
>annoying.

Hewlett Packard is one company that will provide outsource mail services
using Exchange and Outlook. That's who we're using.
--
Brian Tillman Internet: Brian.Tillman at smiths-aerospace dot com
Smiths Aerospace Addresses modified to prevent SPAM.
3290 Patterson Ave. SE, MS 1B3 Replace "at" with "@", "dot" with "."
Grand Rapids, MI 49512-1991
This opinion doesn't represent that of my company

Ben Winzenz

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Aug 26, 2003, 4:04:03 PM8/26/03
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Ask your hosting company to provide VPN access to Outlook. If they will not
do that, then take your business elsewhere. Most ISP's are now blocking
port 135, which results in Outlook over the Internet not working. The fix
is to either use OWA, which they have suggested, or connect to a VPN and
then launch Outlook.

--
Ben Winzenz
Network Engineer
Gardner & White


"Brian Tillman" <Til...@sparkingwire.com> wrote in message
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John Smith

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Aug 27, 2003, 3:02:09 AM8/27/03
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I want to thank everyone for their assistance, especially David Streb with
Exiis.

He has been able to get my entire company back on line within just a few
hours--without complicated VPN solutions and without requiring us to use the
web interface.

Best of luck to everyone!

"Ben Winzenz" <benwi...@NOSPAM.gardnerwhite.com> wrote in message
news:%23u55z0A...@tk2msftngp13.phx.gbl...

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