sound problem with dictionary pronunciation

[Michael]

I just installed the Encarta Reference LIBRARY PREMIUM 2005 DVD
version. I chose the option to install all the data to
the hard drive.

Everything works correctly, all the audio and multimedia
function, the text-to-speech engine, etc., EXCEPT the
pronunciations in the Dictionary Tools. When I click on
the speaker icon next to the word, nothing happens. No
audio, no errors, nothing.

thanks for any feedback

[Michael]

"Michael" <poczt...@hotmail.com> wrote in message
news:u9WQBGDD...@tk2msftngp13.phx.gbl...

P.S.
Windows XP Prof. SP2

[Stephen Stakey [MVP]]

Hi Michael,

If you go to your Control Panel, and open up "Sounds and Audio Devices",
click on Advanced in the Device volume section, you should be able to see if
anything (like Wave volume) is muted. If not, in that same volume control
window click on Options>Properties, then select your sound device and click
on playback, and check all the boxes and click ok. After that the Volume
Control Window will be much longer, make sure nothing except for maybe
Microphone and Line In are muted.

If that doesn't work, would you mind telling me how you istalled Encarta?
If you installed it by not copying the files to your hard drive, there is a
chance that you might need the DVD in your DVD drive for the sounds to play.

I hope this helps you.

-Stephen Stakey
Microsoft MVP -- MSN Encarta

[Michael]

----- Original Message -----
From: "Stephen Stakey [MVP]" <StephenS...@discussions.microsoft.com>
Newsgroups: microsoft.public.encarta
Sent: Sunday, February 06, 2005 1:07 PM
Subject: Re: sound problem with dictionary pronunciation

> Hi Michael,
>
> If you go to your Control Panel, and open up "Sounds and Audio Devices",
> click on Advanced in the Device volume section, you should be able to see
> if
> anything (like Wave volume) is muted. If not, in that same volume control
> window click on Options>Properties, then select your sound device and
> click
> on playback, and check all the boxes and click ok. After that the Volume
> Control Window will be much longer, make sure nothing except for maybe
> Microphone and Line In are muted.

everything is in order

> If that doesn't work, would you mind telling me how you istalled Encarta?
> If you installed it by not copying the files to your hard drive, there is
> a
> chance that you might need the DVD in your DVD drive for the sounds to
> play.
> I hope this helps you.
>

I chose from install menu the option "to install all the data to
the hard drive".
My DVD is all the time in DVD drive.
I also try "Speech, Text to Spech, Preview Voice"
everything work perfectly

> -Stephen Stakey
> Microsoft MVP -- MSN Encarta

Stephen all other sounds work fine anthems, audio clips, sound effects,
whatever it is
only the pronunciation that doesn't work.
This option is very important for me because english is my second language

[Stephen Stakey [MVP]]

Michael-

Have you tried reinstalling/repairing the Encarta install? Go to the
control panel>Add/Remove Programs.

Then, find Microsoft Encarta and click Change. Then, Next, and then Repair.
Try it again after the Repair and let me know what happens.

Also, what kind of audio device are you using?

-Stephen Stakey
Microsoft MVP -- MSN Encarta

[Michael]

"Stephen Stakey [MVP]" <StephenS...@discussions.microsoft.com> wrote in
message news:D1B662FA-8565-4E5D...@microsoft.com...

> Michael-
>
> Have you tried reinstalling/repairing the Encarta install? Go to the
> control panel>Add/Remove Programs.
>
> Then, find Microsoft Encarta and click Change. Then, Next, and then
> Repair.
> Try it again after the Repair and let me know what happens.
>
> Also, what kind of audio device are you using?
>
> -Stephen Stakey
> Microsoft MVP -- MSN Encarta

Yes I tried reinstalling/repairing few times doesn't work
My audio device is C-Media AC97 on board
I find that this problem apper also in older version Encarta:
"Pronunciations Are Not Played "
http://support.microsoft.com/default.aspx?scid=kb;en-us;238040

I installing Encarta 2005, on my old computer PIII 500 and some sound on
board audio device and everything works
but I want this on my new computer.
I found many relating this subject discussions but only one solution "Format
HD"

Michael

[Stephen Stakey [MVP]]

Michael-

Have you tried updating your sound drivers. You may want to check your PC's
manufacurer's website for those.

I hope you won't have to reformat.

If the drivers do not work, you can also try repairing Windows. I will give
you intructions if updating the drivers does not work.

-Stephen Stakey
Microsoft MVP -- MSN Encarta

[Michael]

"Stephen Stakey [MVP]" <StephenS...@discussions.microsoft.com> wrote in

message news:0B959721-88F7-4A9E...@microsoft.com...

> Michael-
>
> Have you tried updating your sound drivers. You may want to check your
> PC's
> manufacurer's website for those.

Obviously
Yes I did

> I hope you won't have to reformat.
>
> If the drivers do not work, you can also try repairing Windows. I will
> give
> you intructions if updating the drivers does not work.
>
> -Stephen Stakey
> Microsoft MVP -- MSN Encarta
>

Please give me instruction for updating

regards Michael

[Greg Carter]

One other option you could try:

In Internet Explorer, Click "Tools" : "Internet Options" : "Advanced".

Make sure "Play sounds in web pages" is checked, and re-launch Edict (you
may need to reboot) and see if that helps.

Cheers,

-Greg

"Michael" <poczt...@hotmail.com> wrote in message

news:uhF7v7MD...@TK2MSFTNGP09.phx.gbl...

[Michael]

"Greg Carter" <cyphe...@hotmail.com> wrote in message
news:4207e743$1...@news.microsoft.com...

> One other option you could try:
>
> In Internet Explorer, Click "Tools" : "Internet Options" : "Advanced".
>
> Make sure "Play sounds in web pages" is checked, and re-launch Edict (you
> may need to reboot) and see if that helps.
>
> Cheers,
>
> -Greg
>

I tried doesn't work
Michael

[Stephen Stakey [MVP]]

Hi Michael.

Sorry for the delay in my response; I thoght Greg's solution would have done
it for sure. Anyway, rather than give you a lenghty guide to repairing
Windows XP in this post, I am giving you a link to another MVP's website.

http://www.michaelstevenstech.com/XPrepairinstall.htm

I hope this helps!

-Stephen Stakey
Microsoft MVP -- MSN Encarta

[flores@discussions.microsoft.com rafael flores]

[bibhavr9]

[Friedhelm Gerhardt]

"bibhavr9" <bibh...@discussions.microsoft.com> schrieb im Newsbeitrag
news:F4DA5239-ADED-4A56...@microsoft.com...

[Lunn]

"Michael" wrote:

i had the same problem too. im using win7 and the problem is the default
sample rate setting in speaker properties. try to set it to the default 24bit
(48000Hz). i don't know where exactly u can set it in xp. but in win7 u can
find it in control panel > sound > playback > speaker properties > advanced.
hope this solve the problem.