Dynamics GP 10 Web Service Error -- related to the Exception Servi

[Unified Digital]

When I make a call to Dynamics 10 Web Service, I get this error:

"Server was unable to process request. ---> An exception occurred that the
exception subsystem was unable to log. Consult your System Administrator"

When I run the Exception Service (MMC snap-in), it shows a big red X and
reads: "Cannot access the exception service. Verify that the configuration
file exists and contains the correct path to the exception service."

I check both of the .config files as per the MBS article 924548, and they
are correctly pointing to the Dynamics GP web service URL. I also made sure
that anonymous access is unchecked for the Dynamics GP web service virtual
directory security.

I also verified the following:

* DYNAMICS.dbo.WSInstallStatus table: All install steps have been run and
have a 0 in the Status column
* Network DTC access is OK
* App Pool identity is OK
* User is a member of DYNGRP in the DYNAMICS database
* SQL Profiler trace turns up nothing because there is no SQL activity since
the call is failing
* Ditto above, WSExceptionLog table is empty

Any ideas on how to fix this?

Thank you.

[Tim Boland]

On Mar 25, 10:08 pm, Unified Digital

Is econnect & webservices installed on the same machine as GP SQL
Server? I've been down this path a few times, each time a little
different.

[Tim Boland]

On Mar 25, 10:08 pm, Unified Digital
<UnifiedDigi...@discussions.microsoft.com> wrote:

Also check your event viewer on the server that is running web
services/econnect. You should see a much more descriptive message
there.

[Unified Digital]

"Tim Boland" <tbo...@gmail.com> wrote in message
news:85571c7f-7b5c-4dc6...@p73g2000hsd.googlegroups.com...

Hi Tim,

Dynamics Web Services is on the web server, eConnect on the database server.
There is no firewall between these machines.

[Tim Boland]

On Mar 26, 8:55 pm, "Unified Digital" <inquir...@unifieddigital.com>
wrote:
> "Tim Boland" <tbol...@gmail.com> wrote in message

Can you hit the Dynamics Security Console? What happens when you try
to view the web service from a web browser? Check the event log for
issues

[Unified Digital]

The Dynamics Security Console opens, however, when I invoke the Select
Applications feature, no applications are listed in the listbox. Also, the
tree does not load anything below Enterprise Level Groups. Event Viewer does
not log anything related to this that I can find in either the eConnect or
Application logs, or the System log for that matter.

"Tim Boland" <tbo...@gmail.com> wrote in message

news:2c4fe075-84c9-4d00...@a23g2000hsc.googlegroups.com...

[Patrick [MSFT]]

For those following along at home there were a couple issues here:

1. Web Services said it was all installed properly and everything was ok.
But we checked the Dynamics event log and it told us that it couldn't find
security object 25cc<something>. The 25cc something is the guid for the
Dynamics in ADAM. Also when going into the security console and choosing to
Select application we found SecurityService but no application available.

The solution to this was uninstall everything and reinstall. Then we were
mostly OK.

2. However we were not. Still the same error running our app. However the
security console was all ok and could browse the policy node and everything.

Turns out the DTC on both this web server and the SQL server both had the
account set to their domain account.

2. The DTC Service must use the NT AUTHORITY\NetworkService account, and the
Network DTC Access check box must be selected. To make sure that the DTC
service uses this account, follow these steps.

Note This step must be performed on all client computers and server
computers.
a. Click Start, click Control Panel, click Administrative Tools, and then
click Component Services.
b. Expand Component Services, and then expand Computers.
c. Right-click My Computer, and then click Properties.
d. Click the MSDTC tab, and then click Security Configuration.
e. Make sure that the following check boxes are selected:
. Network DTC Access
. Allow Remote Clients
. Allow Remote Administration
. Allow Inbound
. Allow Outbound
. No Authentication Required

f. Make sure that the DTC Logon Account is set to NT
AUTHORITY\NetworkService.

Once we switched the dtc logon account back to network service as above then
everything worked fine.

That was a long several hours getting this all going and a bit touch and go
for a while..

patrick
developer support

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Unified Digital" <inqu...@unifieddigital.com> wrote in message
news:uBuqfFEk...@TK2MSFTNGP02.phx.gbl...

[Tim Boland]

On Mar 27, 10:40 pm, "Patrick [MSFT]" <p...@online.microsft.com>
wrote:

> "Unified Digital" <inquir...@unifieddigital.com> wrote in message

>
> news:uBuqfFEk...@TK2MSFTNGP02.phx.gbl...
>
> > The Dynamics Security Console opens, however, when I invoke the Select
> > Applications feature, no applications are listed in the listbox. Also, the
> > tree does not load anything below Enterprise Level Groups. Event Viewer
> > does not log anything related to this that I can find in either the
> > eConnect or Application logs, or the System log for that matter.
>

Nice, that's why I prefer to avoid installing web services on a
different server then GP sql.

- Tim

[Unified Digital]

I just want to say for the record that Patrick was extremely helpful in this
matter. Thanks again for your persistence in tracking down this very elusive
issue.

"Patrick [MSFT]" <pr...@online.microsft.com> wrote in message
news:OsKnT1Hk...@TK2MSFTNGP06.phx.gbl...