[OT] Unidentified USB device on all USB Ports after reboot,...

[Kerem Gümrükcü]

Hi,

this question is rather OT here but its hardware stuff, so
maybe someone can help me out in solving this because
i have a serious problem on my Windows XP System:

After rebooting the system, all my USB devices are
rejected from the System after plugging them into a
USB slot with the Popup "Unidentified USB device".
I removed any USB device entry, even roothub and
all usb stuff from the Device Managers Treenodes,
rebootet, reinstalled all hardware drivers (installed
automatically from system itelsf), rebooted again,
plugged my WLAN stick on and got the same
message after saying that it was successflly installed
and is ready to use. Message was again"Unidentified USB device",
after telling me, that the deivice is ready,...nocthing is/was ready!

Any ideas how to fiy this,...?

I really changed nothing on the System!

Regards

Kerem

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"This reply is provided as is, without warranty express or implied."

[Bob I]

You say you rebooted, what did you do just before you rebooted? Perhaps
you replaced the correct drivers with incorrect drivers, and now you
keep re-installing the wrong ones. Visit the manufacturers web site if
you don't have the driver CD for your system, and do NOT use hardware
drivers from Windows Update!

[Kerem Gümrükcü]

Hi Bob,

i removed all the "Unknown Devices" on my system,
the ones that you dont see in the Device Manager unless
you tell it to show the hidden devices. Thats all,...

The Hardware seems fine,. I rebooted with Live Linux
and all USB Slots and Hubs are ok, includig hardware
devices. This see,s to be a windows problem, someting
with the hardware database or registry,...

Regards

Kerem

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"This reply is provided as is, without warranty express or implied."

"Bob I" <bir...@yahoo.com> schrieb im Newsbeitrag
news:eP4swjj0...@TK2MSFTNGP03.phx.gbl...

[Bob I]

Please install the correct drivers from the motherboard CD or go to the
motherboard manufactures website and get them.

[Kerem Gümrükcü]

Hi Bob,

already done, still the problem persists,...

Regards

Kerem

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-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
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"This reply is provided as is, without warranty express or implied."
"Bob I" <bir...@yahoo.com> schrieb im Newsbeitrag

news:%232nafDk...@TK2MSFTNGP02.phx.gbl...

[Bob I]

Advanced troubleshooting tips for general USB problems in Windows XP
http://support.microsoft.com/kb/310575/en-us

Kerem Gümrükcü wrote:
> Hi Bob,
>

[Doron Holan [MSFT]]

when the devices enumerate in this state, open up device manager and view
the properties for each device that has failed. go to the Details tab and
look at the Hardware IDs and Compatible IDs listed. do they contain 0000
for the VID and PID?

d

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Please do not send e-mail directly to this alias. this alias is for
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"Bob I" <bir...@yahoo.com> wrote in message
news:ukLJZck0...@TK2MSFTNGP04.phx.gbl...

[M.I.5¾]

"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message
news:%23V%23JAsj0...@TK2MSFTNGP03.phx.gbl...

> Hi Bob,
>
> i removed all the "Unknown Devices" on my system,
> the ones that you dont see in the Device Manager unless
> you tell it to show the hidden devices. Thats all,...
>

That was your mistake. If it wasn't broken, why did you feel the desire to
fix it?

[Kerem Gümrükcü]

Hi Doron,

here is a screenshot for what i see when i
open the tab with the information for the
device that is unknown:

http://www.pro-it-education.de/staff/keremg/misc/1.jpg
http://www.pro-it-education.de/staff/keremg/misc/2.jpg

I really wonder, wht had happened to my system.
This is something totally new to me,...

[Bob I]

Kerem, is it possible for you to do a Windows XP System Restore to the
day before this occurred?

[Kerem Gümrükcü]

Hi Bob,

>Kerem, is it possible for you to do a Windows XP System Restore to the day
>before this occurred?

sorry, i have to pass on that, the system restore feature
was disabled on the system,...this was a big mistake as
i see now,...

Regards

Kerem

--
-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
Latest Open-Source Projects: http://entwicklung.junetz.de
-----------------------
"This reply is provided as is, without warranty express or implied."

"Bob I" <bir...@yahoo.com> schrieb im Newsbeitrag

news:e%238knQt0...@TK2MSFTNGP05.phx.gbl...

[Bob I]

Kerem Gümrükcü wrote:

> Hi Bob,
>
>> Kerem, is it possible for you to do a Windows XP System Restore to the
>> day before this occurred?
>
>
> sorry, i have to pass on that, the system restore feature
> was disabled on the system,...this was a big mistake as
> i see now,...
>
>
> Regards
>

Is the issue that ALL of your USB devices are unrecognized, thumb drives
or memory stick, a USB printer, a USB mouse. Or just the one device is a
problem.

[Kerem Gümrükcü]

Hi Bob,

>Is the issue that ALL of your USB devices are unrecognized, thumb drives or
>memory stick, a USB printer, a USB mouse. Or just the one device is a
>problem.

the answer is "all". It is really a big problem, since i cant
use any UDB device anylonger. I have to plugin all devices
into my other mobile system and use them (as far it is possible
to use the device from another system!) from a remote system.
This is really no long time soution, since there are devices that
cant be used "remotely",...

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Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
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-----------------------
"This reply is provided as is, without warranty express or implied."
"Bob I" <bir...@yahoo.com> schrieb im Newsbeitrag

news:e$19wbt0I...@TK2MSFTNGP02.phx.gbl...

[Bob I]

Kerem Gümrükcü wrote:
> Hi Bob,
>

>> Is the issue that ALL of your USB devices are unrecognized, thumb
>> drives or memory stick, a USB printer, a USB mouse. Or just the one
>> device is a problem.
>
>
> the answer is "all". It is really a big problem, since i cant
> use any UDB device anylonger. I have to plugin all devices
> into my other mobile system and use them (as far it is possible
> to use the device from another system!) from a remote system.
> This is really no long time soution, since there are devices that
> cant be used "remotely",...
>
>
>

Here is an interesting possible cause.
http://www.adobeforums.com/webx?14@@.59b4d376/0

[Volodymyr M. Shcherbyna]

Is there anything interesting in event logs?

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V.

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"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message

news:%23RQAUft...@TK2MSFTNGP02.phx.gbl...

[Alexander Grigoriev]

What you see in USB host and hub class and enum registries? Any unknown
filter?

I guess the best would be remove all USB host adapters and root hub and let
OS reinstall them.

"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message
news:%23RQAUft...@TK2MSFTNGP02.phx.gbl...

[Alexander Grigoriev]

Yet another reason to say NO to Adobe. Flash is a reason big enough already.

"Bob I" <bir...@yahoo.com> wrote in message

news:%23eITB0t...@TK2MSFTNGP04.phx.gbl...

[Doron Holan [MSFT]]

something is fundamentally wrong with the usb core stack since it cannot
properly communicate with the device. try reinstaling the usb host
controller's drivers

d

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"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message

news:e6z4LDt0...@TK2MSFTNGP02.phx.gbl...

[Kerem Gümrükcü]

Hi Volodymyr,

no, the event logs are totally empty, nothing to see,...
You can have a look at my system via crossloop or
remote desktop if you like, since i really reinstalled
everything on my system and cant find the cause.
Just if you like,...

Regards

Kerem

[Kerem Gümrükcü]

Hi Doron,

>something is fundamentally wrong with the usb core stack since it cannot
>properly communicate with the device. try reinstaling the usb host
>controller's drivers

i allready did and NOTHING changed. Doron, if you like,
you can have a look at my system via remotedesktop or
crossloop and show me where i have to look, since i
really dont know what to do anymore,...

Regards

Kerem

--
-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
Latest Open-Source Projects: http://entwicklung.junetz.de
-----------------------
"This reply is provided as is, without warranty express or implied."

"Doron Holan [MSFT]" <dor...@online.microsoft.com> schrieb im Newsbeitrag
news:OOrQkov0...@TK2MSFTNGP02.phx.gbl...

[Kerem Gümrükcü]

Hi ALexander,

>I guess the best would be remove all USB host adapters and root hub and let
>OS reinstall them.

What i did so far: Deleted the INFCACHE file, removed all USB devices,
including
roothub and any USB driver and "hardware" from my system, deleted any USB*
key
from hklm/system/currentcontrolset/enum*

OS rebooted, everyting was reinstalled from OS, looked fine->plugged USB
device
in->told me "usb device detected" and usb"device installed successfully" and
"usb device
failed", "usb device could not be installed", "usb be device could be faster
with a faster
usb interface", someting like that in german and i am not kidding: all these
messages,
notifyicons and pupups at the same time,...

Now i really dont know what to do,...DevieManager still tells me that
there is a unknown device for usb,....and still teh usb device is
inaccessible,...

I mean, this is where my mind start thinking what really lead to this
disaster.
I, afaik, changed nothing on my system, neither Driver installed, nor
registry
driver entries changed, nothing that could affect the OS core itself,...no
rootkids
afaik, checked with Rootkit Revealer, cheked loded drivers by process
explorer,
made a deep av check,...seems to be clean. There must be someting really
deeply
destroyed or some driver does not allow the USB to communicate with the
syste
as Doron said, but where, why and when did that happen?

I removed any virualization software from my system, that dealed in some way
with
my USB hardware,...no change,...

Really dont know what tp do now,...reinstalling os or something like that is
really no
option for me, since this must be someting that could be repared or better
to say at least found, whats blocking/filtering,etc,...

Regards

Kerem

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-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
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-----------------------
"This reply is provided as is, without warranty express or implied."

"Alexander Grigoriev" <al...@earthlink.net> schrieb im Newsbeitrag
news:ehh87Fu0...@TK2MSFTNGP03.phx.gbl...

[Alexander Grigoriev]

You had virtualization software? Check for any filters left over in USB
class.

"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message

news:O2ldmvz0...@TK2MSFTNGP03.phx.gbl...

[Kerem Gümrükcü]

Hi Alexander,

>You had virtualization software? Check for any filters left over in USB
>class.

where do i exactly have to look and for what do i have to look for?
Do you mean the hklm\sysem\currentcontrolset\control\deviceclasses?

By the way, here are some screenshot i really dont understand, especially
the one, where every device is listed twice:

http://www.pro-it-education.de/staff/keremg/misc/a.jpg
http://www.pro-it-education.de/staff/keremg/misc/b.jpg
http://www.pro-it-education.de/staff/keremg/misc/c.jpg
http://www.pro-it-education.de/staff/keremg/misc/d.jpg

This is really cross,...

Regards

Kerem

--
-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
Latest Open-Source Projects: http://entwicklung.junetz.de
-----------------------
"This reply is provided as is, without warranty express or implied."
"Alexander Grigoriev" <al...@earthlink.net> schrieb im Newsbeitrag

news:etYKtz00...@TK2MSFTNGP02.phx.gbl...

[John John (MVP)]

This tool may help with your troubleshooting efforts:

USBDeview v1.20
http://www.nirsoft.net/utils/usb_devices_view.html

John

[Kerem Gümrükcü]

Hi,

i was about to going nuts and then i found
the solution for this: The Tips with the Filter
Driver and Registry lead me to a right way
and also the hint with the Nirsoft USB Viewer
showed the right way to this. Here are the Steps.
First i searched the Web for something like
a Filter Driver Viewer, then it came to my mind,
that there was something i noticed a couple
of time ago on OSROnline: FilterMan 1.0

I downloaded the Nirsoft USBViewer and the
Filterman App. Then i opened the Registry
Editor pointing to the Enum Keys. After
removing all the Devices holding anything
to USB i reopened Filterman and USB View
and refrehsed my Registry Editor. Then i found
something very interessting: One "Unknown Device"
was left there, a single device! Then i decided to do
this: I saved the still available registry keys to reg files
under HKLM\SYSTEM\CurrentControlSet\Class\*<every still visible USB stuff>
Then i switched over to the Device Manager and did a "Detect
changed Hardware". Then everything went as expected and
all USB Devices and Bridges/Hubs have been installed.
Then i made a F5 just to be sure on the Registry Editor
and i saw all the valid instances of the Hardware there.
Here the "woha" moment comes: Then i plugged my Wireless
USB Adapter in and everything worked fine: Hardware
detected, installed, ready to use. Bingo, that was it,...

Thanks to EVERYBODY here, this was a very "disturbing"
situation for me to having a laptop with 4 USB Ports and
no USB available,...:-/

Here is the Link for the Filterman if someone likes
to see it: http://www.osronline.com/article.cfm?article=154

And here is Link to what i see now:
http://www.pro-it-education.de/staff/keremg/misc/g.jpg
http://www.pro-it-education.de/staff/keremg/misc/f.jpg

This posting comes packed over USB,...:-D

[Kelly]

This generally has to do with IPOD. See line 400:
http://www.kellys-korner-xp.com/xp_tweaks.htm
--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message

news:eQOxFN7...@TK2MSFTNGP04.phx.gbl...

[Kerem Gümrükcü]

Hi Kelly,

if you mean IPOD Hardware, by Apples IPOD, then
i can tell you that i never had such a device plugged on
my system, or installed any Drivers/Filters, that changed
this key, as afaik. Or do you mean something different,...?

Regards

Kerem

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Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
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"This reply is provided as is, without warranty express or implied."

"Kelly" <ke...@kelly.com> schrieb im Newsbeitrag
news:31A920BA-52C5-433B...@microsoft.com...

[Alexander Grigoriev]

hklm\sysem\currentcontrolset\control\class\{36FC9E60-C465-11CF-8056-444553540000}

HKLM\SYSTEM\CCS\Enum\PCI\<USB host controller ID>\<instance ID\
HKLM\SYSTEM\CCS\Enum\USB\ROOT_HUB
HKLM\SYSTEM\CCS\Enum\USB\ROOT_HUB20

Did you change your mainboard, CPU, or type of HAL after you've installed
the OS? Those duplicate Interrupt Controller and other are probably
enumerated off different root.

I suppose the system in question is not a VM?

"Kerem Gümrükcü" <kare...@hotmail.com> wrote in message

news:OHiryG1...@TK2MSFTNGP06.phx.gbl...

[Kerem Gümrükcü]

Hi Alexander,

>hklm\sysem\currentcontrolset\control\class\{36FC9E60-C465-11CF-8056-444553540000}

>HKLM\SYSTEM\CCS\Enum\PCI\<USB host controller ID>\<instance ID\
>HKLM\SYSTEM\CCS\Enum\USB\ROOT_HUB
>HKLM\SYSTEM\CCS\Enum\USB\ROOT_HUB20

>Did you change your mainboard,

No,...

>CPU,

No,...

>or type of HAL after you've installed

No,...

>Those duplicate Interrupt Controller and other are probably enumerated off
>different root.

I changed nothing on the systen, except the USB
devices i plugged in, but this should be really not
change those intergral os parts,..

>I suppose the system in question is not a VM?

No, it is a real hardware system, no emulation,...

But it is solved as you will see on my [SOLVED]
posting,...

Dont ask me what lead to this shit, i really dont know,
but by deleting parts of the USB class keys, the system
started to work again with no problems and now accepts
all devices and installs and configures them properly,...

Regards

Kerem

--
-----------------------
Beste Grüsse / Best regards / Votre bien devoue
Kerem Gümrükcü
Microsoft Live Space: http://kerem-g.spaces.live.com/
Latest Open-Source Projects: http://entwicklung.junetz.de
-----------------------
"This reply is provided as is, without warranty express or implied."
"Alexander Grigoriev" <al...@earthlink.net> schrieb im Newsbeitrag

news:%23dkkeA%230IH...@TK2MSFTNGP04.phx.gbl...

[Uwe Sieber]

Kelly wrote:
> This generally has to do with IPOD. See line 400:
> http://www.kellys-korner-xp.com/xp_tweaks.htm

This script removes upper and lower filters for
GUID_DEVCLASS_FLOPPYDISK. Any explanation why
this should affect non floppy devices?

Uwe

[Uwe Sieber]

Correction:
It removes upperfilters for GUID_DEVCLASS_FLOPPYDISK
and lowerfilters for GUID_DEVCLASS_DISKDRIVE.

Maybe the first was intended to be GUID_DEVCLASS_DISKDRIVE
too...

Uwe