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Error 0x00000003 & 0x00000578 installing print driver

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Tyler McLaughlin

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May 25, 2009, 9:27:00 PM5/25/09
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Operating System = W2K8 Server Standard + SP1 and all updates (64-bit)

I recieve the following two errors when attempting to install a Microsoft
inbox print driver: (attached)

Is there a solution?

Thank you,

- Tyler

Mike [MSFT]

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May 26, 2009, 2:47:03 PM5/26/09
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I don't see any attachments. Can you describe the steps you took to install
the drivers and the text of the errors?

Thanks,
Mike

"Tyler McLaughlin" <TylerMc...@discussions.microsoft.com> wrote in
message news:F2E2D7A7-2540-403B...@microsoft.com...

Tyler McLaughlin

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May 27, 2009, 10:15:02 AM5/27/09
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Sorry about the attachment... that was copied and pasted from another post
I'd put up where there was an "attachment" option.

The steps performed are as follows:

1) Utilize Prnt Mgmt, right click on drivers (local system) and select "Add
Driver"
2) Click "Next" @ Add Printer Wizard.
3) Click "Next" again leaving "x64 Type 3 - User Mode" selected
4) Select any driver from the list of available inbox drivers and click "Next"
5) Click "Finish"

The following two errors occur in order:

1st error
Window Title: "Add Printer Driver Wizard"
"Unable to install Apollo P-1200, Type 3 - User Mode, x64 driver. Operation
could not be completed (error 0x00000003)"
Click "OK"

2nd error
Window Title: "Print Managment"
"Failed to add driver. Operation could not be completed (error 0x00000578)
Click "OK"

Mike [MSFT]

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Jun 10, 2009, 6:56:53 PM6/10/09
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I don't get those errors when I try those steps. Have you looked at the
%windir%\inf\setupapi.app.log file to see if there are any obvious errors?

-Mike

"Tyler McLaughlin" <TylerMc...@discussions.microsoft.com> wrote in

message news:AD4A4C69-796E-4A50...@microsoft.com...

Tyler McLaughlin

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Jun 11, 2009, 3:36:01 PM6/11/09
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