mail account disabled

[Fernando]

hi,
wanted to know if I could help with a problem I have with my mail.
meli_...@hotmail.com mail account was deactivated for 5 days. eh tried
everything and have not returned to me ... I have important personal things
and I need, I hope you can help me.

thank you very much

[StephenB]

If you cannot reset the password through the usual means, see this page for
information on how to get help with it:
https://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6
There is a form to use that Support will act on, but it can take more than a day
for them to deal with it. Be sure to enter both the account you cannot access
and another account where they can reach you. Once you regain access to the
account be sure to set an alternate email address and secret questions and
answers for account security at http://account.live.com
 
You may also want to review this post:
https://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41
 
And also this blog entry from the Windows Live team:
http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!42740.entry

-steve

"Fernando" <past...@hotmail.com> wrote:

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator
sbo...@mvps.org