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The physical end of the tape has been reached (0x8007044C))
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Artunc
Aug 4, 2008, 11:38:23 AM8/4/08
to
Hi,
I'm seeing below error in my weekly/monthly tape backups for a while now.
I have a HP MSL6030 tape library with 2 tape drives.
I tried enabling the colocation of the tapes but still same error.
It doesn't matter how many empty available tapes I have in the library,
I still get the same below error. I have to remove the last used tape
and retry the job to finish it. How can I make DPM to pick up the next free
tape?
I'm seeing below error in my weekly/monthly tape backups for a while now.
I have a HP MSL6030 tape library with 2 tape drives.
I tried enabling the colocation of the tapes but still same error.
It doesn't matter how many empty available tapes I have in the library,
I still get the same below error. I have to remove the last used tape
and retry the job to finish it. How can I make DPM to pick up the next free
tape?
Affected area: -
Occurred since: 8/3/2008 8:32:10 AM
Description: The back up to tape job failed for the following reason: (ID
3311)
The operation failed because of a protection agent failure. (ID 998 Details:
The physical end of the tape has been reached (0x8007044C))
Madhan S [MSFT]
Aug 6, 2008, 1:05:04 AM8/6/08
to
This is not expected. DPM should ask for a free tape and continue with
backup. Please open a support case with Microsoft to resolve the issue.
backup. Please open a support case with Microsoft to resolve the issue.
--
--
Thanks
Madhan S
This posting is provided "AS IS" with no warranties, and confers no rights
"Artunc" <Art...@discussions.microsoft.com> wrote in message
news:EEA97A0E-1F0A-4373...@microsoft.com...
Madhan S [MSFT]
Aug 6, 2008, 3:03:48 AM8/6/08
to
Does this happen only on a particular tape and tape drive? Or does it happen
with all tapes/drives?
with all tapes/drives?
This could be potentially due to a bad tape/drive.
--
--
Thanks
Madhan S
This posting is provided "AS IS" with no warranties, and confers no rights
"Madhan S [MSFT]" <madh...@microsoft.com> wrote in message
news:OOGN%23H49I...@TK2MSFTNGP05.phx.gbl...
Artunc
Aug 7, 2008, 1:50:00 PM8/7/08
to
It happens to different tapes and drives when weekly jobs run over the
weekend.
LaCinda
Aug 19, 2008, 9:44:00 AM8/19/08
to
I have a similar setup with the MSL6030 and get the same error message all
the time. I also have setup colocation and it doesn't matter what tapes or
drives or how many free tapes are available, you get the error message. You
have to keep having the job retry until it finds a tape that isn't at the end
of the physical tape...which wastes a lot of backup time.
the time. I also have setup colocation and it doesn't matter what tapes or
drives or how many free tapes are available, you get the error message. You
have to keep having the job retry until it finds a tape that isn't at the end
of the physical tape...which wastes a lot of backup time.
Artunc
Aug 19, 2008, 12:21:01 PM8/19/08
to
I'm glad I'm not the only one with this issue. I hope someone will give us
directions here...
Do you also have the issue only some of the used tapes not showing as
Offsite Ready?
I'm almost sure that's because of the failing tape backup jobs.
Pathik Shah
Oct 15, 2008, 4:48:01 PM10/15/08
to
I was able to resolve this issue by downloading latest driver available for
Dell TL2000 library from IBM, since dell uses IBM libraries. Latest driver
version on dell is 6.1.8.X and Latest driver on IBM site is 6.1.9.7.
Dell TL2000 library from IBM, since dell uses IBM libraries. Latest driver
version on dell is 6.1.8.X and Latest driver on IBM site is 6.1.9.7.
Procedure I followed:
1) uninstall any driver that you have installed for drive and library and
reboot
2) Download Driver from
ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest/
3) Exctract the Driver
4) run install_nonexclusive.exe -t -d and accept the non windows certified
driver warning. wait for driver to install completly.
5) run install_nonexclusive.exe -c -d and accept the non windows certified
driver warning. wait for driver to install completly.
6) Reboot and re-run the job again and it should work
Hope this helps.
--
Pathik Shah
Network Administrator
Matt Garland
Jan 31, 2012, 5:51:27 AM1/31/12
to
Dis this ever get resolved and if so how? I have just setup my MSL6030 Tape library with DPM 2010 and i get the same problem the following message:
"the The operation failed because of a protection agent failure. (ID 998 Details: The physical end of the tape has been reached (0x8007044C))"
It will backup to the first tape fine but when it tries to move to the next tape it comes with error
Many Thanks
> On Monday, August 04, 2008 11:38 AM Artun wrote:
> Hi,
> I'm seeing below error in my weekly/monthly tape backups for a while now.
> I have a HP MSL6030 tape library with 2 tape drives.
> I tried enabling the colocation of the tapes but still same error.
> It doesn't matter how many empty available tapes I have in the library,
> I still get the same below error. I have to remove the last used tape
> and retry the job to finish it. How can I make DPM to pick up the next free
> tape?
>
> Affected area: -
> Occurred since: 8/3/2008 8:32:10 AM
> Description: The back up to tape job failed for the following reason: (ID
> 3311)
> The operation failed because of a protection agent failure. (ID 998 Details:
> The physical end of the tape has been reached (0x8007044C))
"the The operation failed because of a protection agent failure. (ID 998 Details: The physical end of the tape has been reached (0x8007044C))"
It will backup to the first tape fine but when it tries to move to the next tape it comes with error
Many Thanks
> On Monday, August 04, 2008 11:38 AM Artun wrote:
> Hi,
> I'm seeing below error in my weekly/monthly tape backups for a while now.
> I have a HP MSL6030 tape library with 2 tape drives.
> I tried enabling the colocation of the tapes but still same error.
> It doesn't matter how many empty available tapes I have in the library,
> I still get the same below error. I have to remove the last used tape
> and retry the job to finish it. How can I make DPM to pick up the next free
> tape?
>
> Affected area: -
> Occurred since: 8/3/2008 8:32:10 AM
> Description: The back up to tape job failed for the following reason: (ID
> 3311)
> The operation failed because of a protection agent failure. (ID 998 Details:
> The physical end of the tape has been reached (0x8007044C))
>> On Wednesday, August 06, 2008 1:05 AM Madhan S [MSFT] wrote:
>> This is not expected. DPM should ask for a free tape and continue with
>> backup. Please open a support case with Microsoft to resolve the issue.
>>
>> --
>> --
>> Thanks
>> Madhan S
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights
>> "Artunc" <Art...@discussions.microsoft.com> wrote in message
>> news:EEA97A0E-1F0A-4373...@microsoft.com...
>> This is not expected. DPM should ask for a free tape and continue with
>> backup. Please open a support case with Microsoft to resolve the issue.
>>
>> --
>> --
>> Thanks
>> Madhan S
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights
>> "Artunc" <Art...@discussions.microsoft.com> wrote in message
>> news:EEA97A0E-1F0A-4373...@microsoft.com...
>>> On Wednesday, August 06, 2008 3:03 AM Madhan S [MSFT] wrote:
>>> Does this happen only on a particular tape and tape drive? Or does it happen
>>> with all tapes/drives?
>>>
>>> This could be potentially due to a bad tape/drive.
>>>
>>> --
>>> --
>>> Thanks
>>> Madhan S
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no rights
>>> "Madhan S [MSFT]" <madh...@microsoft.com> wrote in message
>>> news:OOGN%23H49I...@TK2MSFTNGP05.phx.gbl...
>>> Does this happen only on a particular tape and tape drive? Or does it happen
>>> with all tapes/drives?
>>>
>>> This could be potentially due to a bad tape/drive.
>>>
>>> --
>>> --
>>> Thanks
>>> Madhan S
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no rights
>>> "Madhan S [MSFT]" <madh...@microsoft.com> wrote in message
>>> news:OOGN%23H49I...@TK2MSFTNGP05.phx.gbl...
>>>> On Thursday, August 07, 2008 1:50 PM Artun wrote:
>>>> It happens to different tapes and drives when weekly jobs run over the
>>>> weekend.
>>>>
>>>> "Madhan S [MSFT]" wrote:
>>>> It happens to different tapes and drives when weekly jobs run over the
>>>> weekend.
>>>>
>>>> "Madhan S [MSFT]" wrote:
>>>>> On Tuesday, August 19, 2008 9:44 AM LaCind wrote:
>>>>> I have a similar setup with the MSL6030 and get the same error message all
>>>>> the time. I also have setup colocation and it doesn't matter what tapes or
>>>>> drives or how many free tapes are available, you get the error message. You
>>>>> have to keep having the job retry until it finds a tape that isn't at the end
>>>>> of the physical tape...which wastes a lot of backup time.
>>>>>
>>>>> "Artunc" wrote:
>>>>> I have a similar setup with the MSL6030 and get the same error message all
>>>>> the time. I also have setup colocation and it doesn't matter what tapes or
>>>>> drives or how many free tapes are available, you get the error message. You
>>>>> have to keep having the job retry until it finds a tape that isn't at the end
>>>>> of the physical tape...which wastes a lot of backup time.
>>>>>
>>>>> "Artunc" wrote:
>>>>>> On Tuesday, August 19, 2008 12:21 PM artunc_u wrote:
>>>>>> I'm glad I'm not the only one with this issue. I hope someone will give us
>>>>>> directions here...
>>>>>>
>>>>>> Do you also have the issue only some of the used tapes not showing as
>>>>>> Offsite Ready?
>>>>>> I'm almost sure that's because of the failing tape backup jobs.
>>>>>>
>>>>>> "LaCinda" wrote:
>>>>>> I'm glad I'm not the only one with this issue. I hope someone will give us
>>>>>> directions here...
>>>>>>
>>>>>> Do you also have the issue only some of the used tapes not showing as
>>>>>> Offsite Ready?
>>>>>> I'm almost sure that's because of the failing tape backup jobs.
>>>>>>
>>>>>> "LaCinda" wrote:
Matt Garland
Jan 31, 2012, 11:01:53 AM1/31/12
to
Did this ever get resolved and if so how? I have just setup my MSL6030 Tape library with DPM 2010 and i get the same problem the following message:
"the The operation failed because of a protection agent failure. (ID 998 Details: The physical end of the tape has been reached (0x8007044C))"
It will backup to the first tape fine but when it tries to move to the next tape it comes with error
Many Thanks
> On Monday, August 04, 2008 11:38 AM Artun wrote:
"the The operation failed because of a protection agent failure. (ID 998 Details: The physical end of the tape has been reached (0x8007044C))"
It will backup to the first tape fine but when it tries to move to the next tape it comes with error
Many Thanks
> On Monday, August 04, 2008 11:38 AM Artun wrote:
> Hi,
> I'm seeing below error in my weekly/monthly tape backups for a while now.
> I have a HP MSL6030 tape library with 2 tape drives.
> I tried enabling the colocation of the tapes but still same error.
> It doesn't matter how many empty available tapes I have in the library,
> I still get the same below error. I have to remove the last used tape
> and retry the job to finish it. How can I make DPM to pick up the next free
> tape?
>
> Affected area: -
> Occurred since: 8/3/2008 8:32:10 AM
> Description: The back up to tape job failed for the following reason: (ID
> 3311)
> The operation failed because of a protection agent failure. (ID 998 Details:
> The physical end of the tape has been reached (0x8007044C))
> I'm seeing below error in my weekly/monthly tape backups for a while now.
> I have a HP MSL6030 tape library with 2 tape drives.
> I tried enabling the colocation of the tapes but still same error.
> It doesn't matter how many empty available tapes I have in the library,
> I still get the same below error. I have to remove the last used tape
> and retry the job to finish it. How can I make DPM to pick up the next free
> tape?
>
> Affected area: -
> Occurred since: 8/3/2008 8:32:10 AM
> Description: The back up to tape job failed for the following reason: (ID
> 3311)
> The operation failed because of a protection agent failure. (ID 998 Details:
> The physical end of the tape has been reached (0x8007044C))
>> On Wednesday, August 06, 2008 1:05 AM Madhan S [MSFT] wrote:
>> This is not expected. DPM should ask for a free tape and continue with
>> backup. Please open a support case with Microsoft to resolve the issue.
>>
>> --
>> --
>> Thanks
>> Madhan S
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights
>> "Artunc" <Art...@discussions.microsoft.com> wrote in message
>> news:EEA97A0E-1F0A-4373...@microsoft.com...
>> backup. Please open a support case with Microsoft to resolve the issue.
>>
>> --
>> --
>> Thanks
>> Madhan S
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights
>> "Artunc" <Art...@discussions.microsoft.com> wrote in message
>> news:EEA97A0E-1F0A-4373...@microsoft.com...
>>> On Wednesday, August 06, 2008 3:03 AM Madhan S [MSFT] wrote:
>>> Does this happen only on a particular tape and tape drive? Or does it happen
>>> with all tapes/drives?
>>>
>>> This could be potentially due to a bad tape/drive.
>>>
>>> --
>>> --
>>> Thanks
>>> Madhan S
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no rights
>>> "Madhan S [MSFT]" <madh...@microsoft.com> wrote in message
>>> news:OOGN%23H49I...@TK2MSFTNGP05.phx.gbl...
>>> Does this happen only on a particular tape and tape drive? Or does it happen
>>> with all tapes/drives?
>>>
>>> This could be potentially due to a bad tape/drive.
>>>
>>> --
>>> --
>>> Thanks
>>> Madhan S
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no rights
>>> "Madhan S [MSFT]" <madh...@microsoft.com> wrote in message
>>> news:OOGN%23H49I...@TK2MSFTNGP05.phx.gbl...
>>>> On Thursday, August 07, 2008 1:50 PM Artun wrote:
>>>> It happens to different tapes and drives when weekly jobs run over the
>>>> weekend.
>>>>
>>>> "Madhan S [MSFT]" wrote:
>>>> It happens to different tapes and drives when weekly jobs run over the
>>>> weekend.
>>>>
>>>> "Madhan S [MSFT]" wrote:
>>>>> On Tuesday, August 19, 2008 9:44 AM LaCind wrote:
>>>>> I have a similar setup with the MSL6030 and get the same error message all
>>>>> the time. I also have setup colocation and it doesn't matter what tapes or
>>>>> drives or how many free tapes are available, you get the error message. You
>>>>> have to keep having the job retry until it finds a tape that isn't at the end
>>>>> of the physical tape...which wastes a lot of backup time.
>>>>>
>>>>> "Artunc" wrote:
>>>>> I have a similar setup with the MSL6030 and get the same error message all
>>>>> the time. I also have setup colocation and it doesn't matter what tapes or
>>>>> drives or how many free tapes are available, you get the error message. You
>>>>> have to keep having the job retry until it finds a tape that isn't at the end
>>>>> of the physical tape...which wastes a lot of backup time.
>>>>>
>>>>> "Artunc" wrote:
>>>>>> On Tuesday, August 19, 2008 12:21 PM artunc_u wrote:
>>>>>> I'm glad I'm not the only one with this issue. I hope someone will give us
>>>>>> directions here...
>>>>>>
>>>>>> Do you also have the issue only some of the used tapes not showing as
>>>>>> Offsite Ready?
>>>>>> I'm almost sure that's because of the failing tape backup jobs.
>>>>>>
>>>>>> "LaCinda" wrote:
>>>>>> directions here...
>>>>>>
>>>>>> Do you also have the issue only some of the used tapes not showing as
>>>>>> Offsite Ready?
>>>>>> I'm almost sure that's because of the failing tape backup jobs.
>>>>>>
>>>>>> "LaCinda" wrote:
>>>>>>> On Wednesday, October 15, 2008 4:48 PM PathikSha wrote:
>>>>>>> I was able to resolve this issue by downloading latest driver available for
>>>>>>> Dell TL2000 library from IBM, since dell uses IBM libraries. Latest driver
>>>>>>> version on dell is 6.1.8.X and Latest driver on IBM site is 6.1.9.7.
>>>>>>>
>>>>>>> Procedure I followed:
>>>>>>> 1) uninstall any driver that you have installed for drive and library and
>>>>>>> reboot
>>>>>>> 2) Download Driver from
>>>>>>> ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest/
>>>>>>> 3) Exctract the Driver
>>>>>>> 4) run install_nonexclusive.exe -t -d and accept the non windows certified
>>>>>>> driver warning. wait for driver to install completly.
>>>>>>> 5) run install_nonexclusive.exe -c -d and accept the non windows certified
>>>>>>> driver warning. wait for driver to install completly.
>>>>>>> 6) Reboot and re-run the job again and it should work
>>>>>>>
>>>>>>> Hope this helps.
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Pathik Shah
>>>>>>> Network Administrator
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> "Artunc" wrote:
>>>>>>> I was able to resolve this issue by downloading latest driver available for
>>>>>>> Dell TL2000 library from IBM, since dell uses IBM libraries. Latest driver
>>>>>>> version on dell is 6.1.8.X and Latest driver on IBM site is 6.1.9.7.
>>>>>>>
>>>>>>> Procedure I followed:
>>>>>>> 1) uninstall any driver that you have installed for drive and library and
>>>>>>> reboot
>>>>>>> 2) Download Driver from
>>>>>>> ftp://ftp.software.ibm.com/storage/devdrvr/Windows/Win2003/Latest/
>>>>>>> 3) Exctract the Driver
>>>>>>> 4) run install_nonexclusive.exe -t -d and accept the non windows certified
>>>>>>> driver warning. wait for driver to install completly.
>>>>>>> 5) run install_nonexclusive.exe -c -d and accept the non windows certified
>>>>>>> driver warning. wait for driver to install completly.
>>>>>>> 6) Reboot and re-run the job again and it should work
>>>>>>>
>>>>>>> Hope this helps.
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Pathik Shah
>>>>>>> Network Administrator
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> "Artunc" wrote:
siddharth jha
May 8, 2012, 7:09:54 PM5/8/12
to
If you go through the MSDPCURR.Errlog located at c:\program files\Microsoft DPM\DPM\TEMP and search for (0x8007045D)you will find a lot of matches.
(0x8007045D)- There are I\O errors from the hardware level that is timing out.
In order to resolve this you need to update the drivers and firmware related to the library or stand alone tape drive. This is a very good discussion about the same issue.
http://social.technet.microsoft.com/Forums/en-CA/dpmtapebackuprecovery/thread/e718e8e6-c0d6-496e-9407-ea1ccf51bb98
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