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How to move tape from drive of library to I/E slot?

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Jelena

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Nov 10, 2009, 10:17:01 AM11/10/09
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We have installed DPM2007 on Win2008(64) machine and IBM TotalStorage 3572
Tape Library(TS2900),with configuration 8+1 (8 slots for tape and 1 I/E
slot). I installed latest driver and firmware for autoloader. Problem is
with remove-tape from drive to I/E slot. It does not work needier from
application nor command. When tape is in slot2, I can move it to I/E but if
it is in drive I can’t.
I try this:
$lblist = @(Get-DPMLibrary SRVname)
$Tapes = Get-Tape -DPMLibrary $lblist[1]
$tape=$Tapes | where {$_.MediaPoolType -eq "Admin"}
Remove-Tape -DPMLibrary $lblist[1] -Tape $Tape -debug
PS C:\Program Files\Microsoft DPM\DPM\bin> $Tape
Location Tape Label Library Protection Group
-------- ---------- ------- ----------------
Drive-\\.\Tape0 pg1-00000001 IBM TotalStorage... pg1
PS C:\Program Files\Microsoft DPM\DPM\bin> Remove-Tape -DPMLibrary
$lblist[1] -T
ape $Tape -debug
Warning
The selected tapes will be moved to the I/E port of the library.
Do you want to proceed with the operation?
[Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help
(default is "Y"):y
Confirm
(ID: 0)
[Y] Yes [A] Yes to All [H] Halt Command [S] Suspend [?] Help
(default is "Y"):y
Remove-Tape : (ID: 0)
At line:1 char:12
+ Remove-Tape <<<< -DPMLibrary $lblist[1] -Tape $Tape –debug
But tape leaves in drive

Praveen D [MSFT]

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Nov 19, 2009, 4:51:30 AM11/19/09
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Hi Jelena,
If I understand the problem correctly, you are trying to eject a
tape present in a drive instead of a slot. DPM don't expects a tape to
present in a drive without its knowledge. As after every Backup/recovery
operation DPM pushes the tapes back to the slots. If a tape is being brought
to drive by DPM then it will mostly use it for doing backup/recovery in
which case an eject from the drive will cause the ongoing operations to
fail. In your case if the tape is already present in a drive and you want to
bring it to slot then do a fast-inventory and detailed-inventory. DPM will
identify that the tape is present without its knowledge and push it back to
a slot. From a slot you can eject the tape that is interesting to you.

Commands for fast and detailed inventory:
$DPMLib = Get-DPMLibrary -DPMServerName "TestingServer"
Start-DPMLibraryInventory -DPMLibrary $DPMLib -FastInventory (This command
performs a fast inventory of the library on the TestingServer.)
Start-DPMLibraryInventory -DPMLibrary $DPMLib -DetailedInventory(This
command performs a detailed inventory of the library on TestingServer.)

Thanks,
Praveen D
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Jelena

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Nov 20, 2009, 7:41:01 AM11/20/09
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Hi Praveen,
thank you for explanation but my problem is that DPM (2007 or 2010, I
installed 2010 in meantime instead of 2007 but problem is also there) moves
for example tapeN from slotM into drive for backup/restore job and leaves it
in drive after successfully finishing the job. That is the reason why I try
remove-tape command. I can ran fast inventory (I tried that) but tape is in
drive and DPM see that. If I run detailed inventory I got error(alert and job
is failed): „Operation failed since the slot M in library IBM TotalStorage
3572 Tape Library was empty. This tape is currently present in Drive IBM
ULT3580-HH4 SCSI Sequential Device (ID 24027) „ . Only when DPM works with
tape that is marked as cleaning he moves to slot after cleaning. Remove-tape
command from slot works fine. What I can do?

Praveen D [MSFT]

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Nov 24, 2009, 12:34:34 PM11/24/09
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Hi Jelena,
Looks like there are two issues that you are facing:
1. Backup/Recovery leaving the Tape in a drive.
2. Detailed Inventory failing to move the Tape to a slot.

For the both problems can you please generate two log sets and mail to
praveend[at]microsoft[dot]com using DPM 2010 Beta version. The log
collection tool is available at:
http://www.microsoft.com/downloads/details.aspx?FamilyID=14392186-6707-45a5-8987-29665abbd6f5&displaylang=en
the website also has instructions on how to collect the logs.

Thanks,
Praveen D [MSFT]


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