Connection to the DPM service has been lost

RMILLER

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Feb 21, 2009, 3:06:01 AM2/21/09

to

I noticed that others have had this issue, no real solution provided yet.

I have too started to experience this issue on 1 of 2 of my independant DPM
servers.

Rebuilding the DPM server is not a solution as there are too many protection
groups and volumes to reconfigure.

When I attempt to start the Mgmt console, I receive this error:

Connection to the DPM service has been lost.

DPM service could be running in recovery mode, which was initiated by the
DpmSync tool. If DpmSync is not running and the DPM service is still in
recovery mode, then run DpmSync again.
Review the application event log for information about a possible
service shutdown. Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$MS$DPM2007$
MSSQL$MS$DPM2007$
Virtual Disk Service
Volume Shadow Copy

ID: 917

I have manually backed up the MSDPM databse and verified that all local
databases are not suspect via SQL Mgmt Studio.

Rebooting has not resolved the issue.

Ran DPMSync - sync ... issue still occurring.

Thousands of entries like below are in the Application Event Log.

Error ID 917
Event Log Source MSDPM
Event Log ID 999

Log Name: Application
Source: MSDPM
Date: 2/20/2009 3:00:34 PM
Event ID: 999
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: prd-brc-dpm1.prd.brc.milliman.com
Description:
The description for Event ID 999 from source MSDPM cannot be found. Either
the component that raises this event is not installed on your local computer
or the installation is corrupted. You can install or repair the component on
the local computer.

If the event originated on another computer, the display information had to
be saved with the event.

The following information was included with the event:

An unexpected error caused a DPM service failure. Restart the DPM service.

the message resource is present but the message is not found in the
string/message table

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSDPM" />
<EventID Qualifiers="0">999</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-20T21:00:34.000Z" />
<EventRecordID>12838</EventRecordID>
<Channel>Application</Channel>
<Computer>prd-brc-dpm1.prd.brc.milliman.com</Computer>
<Security />
</System>
<EventData>
<Data>An unexpected error caused a DPM service failure. Restart the DPM
service.</Data>

Bernd Schneider

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Feb 23, 2009, 4:31:01 AM2/23/09

to

Hi,
I have exact the same problem and are not able to set up a fresh system, too.
I found a lot of people with exact the same problem, but no solution.
I'm waiting for a reply to this post.

Yours, Bernd Schneider

Hitesh Sharma [MSFT]

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Feb 23, 2009, 6:47:34 AM2/23/09

to

Hi,

When you consistently see the error dialog box 'DPM connection lost....' on
opening the DPM UI, it is indicative of a persistent DPM engine crash. This
means there is something wrong with the DPMDB.

1. Look up the watson dump created because of the crash: This would be under
your '<windows>\PCHealth\ErrorRep\QSignoff' folder or '<Documents and
Settings\user>\local settings\applicationsdata\pchealth\errorrep\qsignoff\'.
Please extract the xml in the cab file created and post it here.

2. Look up the DPM error logs. Can you please look up the error logs of DPM
at <DPM Installation Path\dpm>? Please look up the MSDPM error log
pertaining to the time you see the crash.

3. Please open SQL Management studio and fire a query on the DPMDB: select *
from tbl_te_tasktrail where executionstate not in (2,3)

thanks,
Hitesh Sharma [MSFT]
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"RMILLER" <RMI...@discussions.microsoft.com> wrote in message
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Bernd Schneider

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Feb 23, 2009, 8:33:02 AM2/23/09

to

Hello Hitesh,

"Hitesh Sharma [MSFT]" wrote:

> 1. Look up the watson dump created because of the crash: This would be under
> your '<windows>\PCHealth\ErrorRep\QSignoff' folder or '<Documents and
> Settings\user>\local settings\applicationsdata\pchealth\errorrep\qsignoff\'.
> Please extract the xml in the cab file created and post it here.

There are no logs.

> 2. Look up the DPM error logs. Can you please look up the error logs of DPM
> at <DPM Installation Path\dpm>? Please look up the MSDPM error log
> pertaining to the time you see the crash.

There are a lot of DPM error logs.
Here are the last entries of the newest log (I did not cut the last line.
This must have come from the crash):

1F40 1EA8 02/23 08:30:03.162 00 TaskExecutor.cs(122) |TaskID=E155C900-B839-48DF-A56E-9D03BB0904FF GenerateWorkplan(job=3dfe39cd-9d3f-4bcb-b9dd-1d087a9dd15c) - called for existing task, returning error
1F40 1EA8 02/23 08:30:03.165 19 ActiveJob.cs(637) Fail: Task
'e155c900-b839-48df-a56e-9d03bb0904ff' failed with error during workplan
generation.
1F40 1EA8 02/23 08:30:03.170 00 TaskExecutor.cs(122) |TaskID=D8B1342E-1EDF-4B4A-8F57-5D0541211E99 GenerateWorkplan(job=51a18fde-0f08-4684-830f-501fd9640b14) - called for existing task, returning error
1F40 1EA8 02/23 08:30:03.173 19 ActiveJob.cs(637) Fail: Task
'd8b1342e-1edf-4b4a-8f57-5d0541211e99' failed with error during workplan
generation.
1F40 1EA8 02/23 08:30:03.178 00 TaskExecutor.cs(122) |TaskID=6259E94B-98A2-4F81-998D-183045120392 GenerateWorkplan(job=6affc1b6-7a34-48e8-ab13-fb7896866bda) - called for existing task, returning error
1F40 1EA8 02/23 08:30:03.181 19 ActiveJob.cs(637) Fail: Task
'6259e94b-98a2-4f81-998d-183045120392' failed with error during workplan
generation.
1F40 1EA8 02/23 08:30:03.215 00 TaskExecutor.cs(122) |TaskID=61B02A46-D345-4926-ADF0-A1C59ACE8EDA GenerateWorkplan(job=3d542fac-e41e-4eaa-b0ef-bcfdf528da3d) - called for existing task, returning error
1F40 1EA8 02/23 08:30:03.220 19 ActiveJob.cs(637) Fail: Task
'61b02a46-d345-4926-adf0-a1c59ace8eda' failed with error during workplan
generation.
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1F40 2030 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1F40 1914 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1F40 15E4 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1F40 15E4 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1F40 15E4 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1F40 15E4 02/23 08:30:15.179 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStora1A80 22F8 02/23 08:31:30.721 00 TaskExecutor.cs(122) |TaskID=254CC3A2-1E72-4C8D-9BDB-40EAF6093B7F GenerateWorkplan(job=5b06a5a9-942c-40d7-bcaf-5e22f10dbb09)
- called for existing task, returning error
1A80 22F8 02/23 08:31:30.740 19 ActiveJob.cs(637) Fail: Task
'254cc3a2-1e72-4c8d-9bdb-40eaf6093b7f' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.758 00 TaskExecutor.cs(122) |TaskID=A83BC7A8-3045-4A47-8AA2-1D209D2BDCE1 GenerateWorkplan(job=4a7200a0-f07f-4453-8889-0b09600d6455) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.766 19 ActiveJob.cs(637) Fail: Task
'a83bc7a8-3045-4a47-8aa2-1d209d2bdce1' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.783 00 TaskExecutor.cs(122) |TaskID=52B4D9E3-1B25-419F-84F1-B0867C22A559 GenerateWorkplan(job=be9e396f-1fac-483a-b92b-96396567b19a) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.794 19 ActiveJob.cs(637) Fail: Task
'52b4d9e3-1b25-419f-84f1-b0867c22a559' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.835 00 TaskExecutor.cs(122) |TaskID=4371A41E-C73E-427E-9B8B-F62FC4EE25FA GenerateWorkplan(job=3dfe39cd-9d3f-4bcb-b9dd-1d087a9dd15c) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.842 19 ActiveJob.cs(637) Fail: Task
'4371a41e-c73e-427e-9b8b-f62fc4ee25fa' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.855 00 TaskExecutor.cs(122) |TaskID=1EB93566-FA80-4B09-B9AD-FF1E031815E7 GenerateWorkplan(job=51a18fde-0f08-4684-830f-501fd9640b14) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.862 19 ActiveJob.cs(637) Fail: Task
'1eb93566-fa80-4b09-b9ad-ff1e031815e7' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.880 00 TaskExecutor.cs(122) |TaskID=49498EF4-510D-46D5-B487-E6C75C945932 GenerateWorkplan(job=6affc1b6-7a34-48e8-ab13-fb7896866bda) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.888 19 ActiveJob.cs(637) Fail: Task
'49498ef4-510d-46d5-b487-e6c75c945932' failed with error during workplan
generation.
1A80 22F8 02/23 08:31:30.902 00 TaskExecutor.cs(122) |TaskID=1A8E8FD1-192E-477F-B6BC-9A1791D467F7 GenerateWorkplan(job=3d542fac-e41e-4eaa-b0ef-bcfdf528da3d) - called for existing task, returning error
1A80 22F8 02/23 08:31:30.913 19 ActiveJob.cs(637) Fail: Task
'1a8e8fd1-192e-477f-b6bc-9a1791d467f7' failed with error during workplan
generation.
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1A80 1934 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1A80 1ED8 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1A80 17B0 02/23 08:31:55.715 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1A80 1934 02/23 08:31:55.717 11 DpmThreadPool.cs(103) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706 Attempting to write error to the event log
1A80 17B0 02/23 08:31:55.717 11 DpmThreadPool.cs(103) |TaskID=2D888342-BBE8-43B9-980F-711271768161 Attempting to write error to the event log
1A80 1ED8 02/23 08:31:55.717 11 DpmThreadPool.cs(103) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 Attempting to write error to the event log
1A80 1934 02/23 08:31:55.737 11 DpmThreadPool.cs(116) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706 Attempting to invoke Watson
1A80 17B0 02/23 08:31:55.741 11 DpmThreadPool.cs(116) |TaskID=2D888342-BBE8-43B9-980F-711271768161 Attempting to invoke Watson
1A80 1ED8 02/23 08:31:55.745 11 DpmThreadPool.cs(116) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 Attempting to invoke Watson
1A80 22F8 02/23 08:32:14.238 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 2340 02/23 08:32:14.274 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1524 02/23 08:32:14.274 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0C6C 02/23 08:32:14.275 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1D9C 02/23 08:32:14.275 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0378 02/23 08:32:14.276 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1F3C 02/23 08:32:14.276 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 22F8 02/23 08:32:14.346 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0378 02/23 08:32:14.438 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 2340 02/23 08:32:14.438 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1524 02/23 08:32:14.440 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1D9C 02/23 08:32:14.440 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1F3C 02/23 08:32:14.440 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0C6C 02/23 08:32:14.470 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 22F8 02/23 08:32:14.696 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 2340 02/23 08:32:14.771 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1D9C 02/23 08:32:14.771 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1F3C 02/23 08:32:14.865 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0C6C 02/23 08:32:14.866 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1524 02/23 08:32:14.866 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0378 02/23 08:32:15.005 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 22F8 02/23 08:32:15.005 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1D9C 02/23 08:32:15.006 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 2340 02/23 08:32:15.173 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1F3C 02/23 08:32:15.206 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0C6C 02/23 08:32:15.206 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 1524 02/23 08:32:15.207 35 MediaFactory.cs(1300) Couldn't get Media
from the database
1A80 0378 02/23 08:32:15.237 35 MediaFactory.cs(1300) Couldn't get Media
from
th1B3C 1F08 02/23 08:33:23.628 00 TaskExecutor.cs(122) |TaskID=DFDBC37B-016B-4421-96E2-929460509174 GenerateWorkplan(job=5b06a5a9-942c-40d7-bcaf-5e22f10dbb09) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.649 19 ActiveJob.cs(637) Fail: Task
'dfdbc37b-016b-4421-96e2-929460509174' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.670 00 TaskExecutor.cs(122) |TaskID=E50A98E6-5168-4599-A596-9BBE98871F95 GenerateWorkplan(job=4a7200a0-f07f-4453-8889-0b09600d6455) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.681 19 ActiveJob.cs(637) Fail: Task
'e50a98e6-5168-4599-a596-9bbe98871f95' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.695 00 TaskExecutor.cs(122) |TaskID=C53BC57C-BD0E-4BA1-9BC3-DB57FC3FB11B GenerateWorkplan(job=be9e396f-1fac-483a-b92b-96396567b19a) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.705 19 ActiveJob.cs(637) Fail: Task
'c53bc57c-bd0e-4ba1-9bc3-db57fc3fb11b' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.721 00 TaskExecutor.cs(122) |TaskID=EFA6772D-1159-46FB-AC39-6C94AF8983AC GenerateWorkplan(job=3dfe39cd-9d3f-4bcb-b9dd-1d087a9dd15c) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.734 19 ActiveJob.cs(637) Fail: Task
'efa6772d-1159-46fb-ac39-6c94af8983ac' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.751 00 TaskExecutor.cs(122) |TaskID=D5FEA6AB-9FD5-4316-8136-76D3175F6385 GenerateWorkplan(job=51a18fde-0f08-4684-830f-501fd9640b14) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.763 19 ActiveJob.cs(637) Fail: Task
'd5fea6ab-9fd5-4316-8136-76d3175f6385' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.781 00 TaskExecutor.cs(122) |TaskID=B02FAF2C-2314-4EC8-92D5-E1AF4F2B2C36 GenerateWorkplan(job=6affc1b6-7a34-48e8-ab13-fb7896866bda) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.791 19 ActiveJob.cs(637) Fail: Task
'b02faf2c-2314-4ec8-92d5-e1af4f2b2c36' failed with error during workplan
generation.
1B3C 1F08 02/23 08:33:23.805 00 TaskExecutor.cs(122) |TaskID=3615ED84-7ACA-4CE7-AF89-8B4E4D0D8D4B GenerateWorkplan(job=3d542fac-e41e-4eaa-b0ef-bcfdf528da3d) - called for existing task, returning error
1B3C 1F08 02/23 08:33:23.815 19 ActiveJob.cs(637) Fail: Task
'3615ed84-7aca-4ce7-af89-8b4e4d0d8d4b' failed with error during workplan
generation.
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1B3C 1920 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=2D888342-BBE8-43B9-980F-711271768161
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.MachineDefinition.Initialize(StartMessage msg)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.Initialize(String stateName, StartMessage msg)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.ProcessInitial(Object dummy)
1B3C 1F9C 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=D94CFD89-E4A1-4938-80E6-B8DFEEECD706
bei
Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object obj)
1B3C 23DC 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 Caught
unhandled exception: System.NullReferenceException: Der Objektverweis wurde
nicht auf eine Objektinstanz festgelegt.
1B3C 23DC 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackupForArchiveFromSC(Message msg)
1B3C 23DC 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80
bei
Microsoft.Internal.EnterpriseStorage.Dls.Prm.BackupMachine.InitializeBackup(Message msg)
1B3C 23DC 02/23 08:33:35.217 11 DpmThreadPool.cs(89) |TaskID=1C589B0D-16FB-4D15-A436-49DBF78E3E80 bei Microsoft.Internal.EnterpriseStora

> 3. Please open SQL Management studio and fire a query on the DPMDB: select *
> from tbl_te_tasktrail where executionstate not in (2,3)

1C589B0D-16FB-4D15-A436-49DBF78E3E80 3F288D5B-2E09-4248-A274-950CEBA6D1E5 BA123C48-C74E-4DF9-8F9D-B6DF9377ABED B5A3D25C-8EB2-4032-9428-C852DA5CE2C5 1 0 <?xml
version="1.0" encoding="utf-16"?> <q1:ErrorInfo ErrorCode="0"
DetailedCode="0" DetailedSource="0" ExceptionDetails=""
xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
/> Backup.MMReserveResourcesForBackup 2009-02-02 13:19:38.480 2009-02-02
13:19:38.870 NULL <?xml version="1.0" encoding="utf-16"?> <BackupTask
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" BackupType="Full"
Generation="Grandfather" WaitForAllowedConflictingOperationToFinish="false"
TaskId="1c589b0d-16fb-4d15-a436-49dbf78e3e80"
AAClsId="da6aa17a-d61c-4e9c-8cea-db25dea52a95"
SourceWorkItemId="bc0456df-2c4a-4cf4-88a4-9dd9159b8140"
DestinationWorkItemId="1237df19-ecd6-41f6-802f-4570efaa33ea"
ReplicaDatasetId="e7cfc66a-d763-4eff-a16c-fc5d0485aff5"
xmlns="http://schemas.microsoft.com/2003/dls/arm/TaskDefinitions.xsd">
<CommonConnectionAttributes Compression="false" Encryption="false"
Checksum="false" /> <ProtectionConfig
DataSourceId="ff3afdf2-dc5c-4553-bf72-eab3c9520d6d"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718" />
<ProtectedObject Name="Protection"
WriterId="a65faa63-5ea8-4ebc-9dbd-a0c4db26912a" LogicalPath="VMSQL"
ComponentName="AMWinTmp" ComponentType="FileGroup" Caption="AMWinTmp">
<Filter Path="C:\" FileSpecification="*" IsRecursiveFilter="true"
IsIncludeFilter="true"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</ProtectedObject>
<ReplicaDatasetId>e7cfc66a-d763-4eff-a16c-fc5d0485aff5</ReplicaDatasetId>
</ProtectionConfig> <ArchiveTaskConfig Vault="Offsite"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb" /> <DestinationConfig
LibraryId="16d6009b-b83e-46f0-a02a-c5685e10db2b"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</DestinationConfig> <DatasetConfig
DatasetId="1d364167-8a99-4e6d-b603-1bd4fc950b62"
DependentDatasetId="00000000-0000-0000-0000-000000000000" /> </BackupTask>
2D888342-BBE8-43B9-980F-711271768161 2917125C-10DE-4C35-A150-4EF1427F8F40 BA123C48-C74E-4DF9-8F9D-B6DF9377ABED B5A3D25C-8EB2-4032-9428-C852DA5CE2C5 1 0 <?xml
version="1.0" encoding="utf-16"?> <q1:ErrorInfo ErrorCode="0"
DetailedCode="0" DetailedSource="0" ExceptionDetails=""
xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
/> Backup.MMReserveResourcesForBackup 2009-02-02 13:19:38.353 2009-02-02
13:19:38.933 NULL <?xml version="1.0" encoding="utf-16"?> <BackupTask
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" BackupType="Full"
Generation="Grandfather" WaitForAllowedConflictingOperationToFinish="false"
TaskId="2d888342-bbe8-43b9-980f-711271768161"
AAClsId="da6aa17a-d61c-4e9c-8cea-db25dea52a95"
SourceWorkItemId="73721aea-70ca-443c-86a0-159e6881ab3c"
DestinationWorkItemId="525a9989-2787-4260-9dc6-cb4de67b4142"
ReplicaDatasetId="9540a876-6999-4937-9560-30ece669e140"
xmlns="http://schemas.microsoft.com/2003/dls/arm/TaskDefinitions.xsd">
<CommonConnectionAttributes Compression="false" Encryption="false"
Checksum="false" /> <ProtectionConfig
DataSourceId="5bdbde29-f6fe-413f-8579-a0a6930584a5"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718" />
<ProtectedObject Name="Protection"
WriterId="a65faa63-5ea8-4ebc-9dbd-a0c4db26912a" LogicalPath="VMSQL"
ComponentName="AMWinArchiv" ComponentType="FileGroup" Caption="AMWinArchiv">
<Filter Path="C:\" FileSpecification="*" IsRecursiveFilter="true"
IsIncludeFilter="true"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</ProtectedObject>
<ReplicaDatasetId>9540a876-6999-4937-9560-30ece669e140</ReplicaDatasetId>
</ProtectionConfig> <ArchiveTaskConfig Vault="Offsite"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb" /> <DestinationConfig
LibraryId="16d6009b-b83e-46f0-a02a-c5685e10db2b"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</DestinationConfig> <DatasetConfig
DatasetId="ac8438ba-8f26-414b-989b-2325bc50c0b3"
DependentDatasetId="00000000-0000-0000-0000-000000000000" /> </BackupTask>
D94CFD89-E4A1-4938-80E6-B8DFEEECD706 85E30C2E-9D8B-4653-83D2-712AD6D3A6D2 BA123C48-C74E-4DF9-8F9D-B6DF9377ABED B5A3D25C-8EB2-4032-9428-C852DA5CE2C5 1 0 <?xml
version="1.0" encoding="utf-16"?> <q1:ErrorInfo ErrorCode="0"
DetailedCode="0" DetailedSource="0" ExceptionDetails=""
xmlns:q1="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
/> Backup.SetSnapshotContextPending 2009-02-02 13:19:38.167 2009-02-02
13:19:38.683 NULL <?xml version="1.0" encoding="utf-16"?> <BackupTask
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema" BackupType="Full"
Generation="Grandfather" WaitForAllowedConflictingOperationToFinish="false"
TaskId="d94cfd89-e4a1-4938-80e6-b8dfeeecd706"
AAClsId="da6aa17a-d61c-4e9c-8cea-db25dea52a95"
SourceWorkItemId="3f84d326-e668-4567-b6f7-34663e4f7c1b"
DestinationWorkItemId="f47ff98c-0d82-4824-b57d-2212e1d9e919"
ReplicaDatasetId="9f4c7d55-9523-4617-8c7e-e4ba332d3e93"
xmlns="http://schemas.microsoft.com/2003/dls/arm/TaskDefinitions.xsd">
<CommonConnectionAttributes Compression="false" Encryption="false"
Checksum="false" /> <ProtectionConfig
DataSourceId="6e37b3ca-ffbf-45b8-9a30-06767e1c9fd0"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718" />
<ProtectedObject Name="Protection"
WriterId="a65faa63-5ea8-4ebc-9dbd-a0c4db26912a" LogicalPath="VMSQL"
ComponentName="AMWin" ComponentType="FileGroup" Caption="AMWin">
<Filter Path="C:\" FileSpecification="*" IsRecursiveFilter="true"
IsIncludeFilter="true"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</ProtectedObject>
<ReplicaDatasetId>9f4c7d55-9523-4617-8c7e-e4ba332d3e93</ReplicaDatasetId>
</ProtectionConfig> <ArchiveTaskConfig Vault="Offsite"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb" /> <DestinationConfig
LibraryId="16d6009b-b83e-46f0-a02a-c5685e10db2b"
MediaPoolId="911f5bb6-2a3e-4e19-933a-7be1143d2dcb"> <HostEndpoint
NameOrIP="SRV03" PrincipalName="SRV03.eufinger.local" Port="5718"
xmlns="http://schemas.microsoft.com/2003/dls/arm/CommonTypes.xsd" />
</DestinationConfig> <DatasetConfig
DatasetId="927c88ee-1dc3-47d8-b371-fb2af570abfa"
DependentDatasetId="00000000-0000-0000-0000-000000000000" /> </BackupTask>

Thanks, Bernd Schneider

Hitesh Sharma [MSFT]

unread,

Feb 23, 2009, 9:30:22 AM2/23/09

to

Hi Bernd ,

Is DPM still crashing when you open the DPM UI? If yes then there watson
reports created in the path mentioned. Its strange if its not being
created.Do you have error reporting turned on your server? Its a memory dump
thats created.

For the DPM logs, just try looking up MSDPM.errlog for the time pertaining
to your crash. And please find lines corresponding to your crash time. The
time displayed in the logs is GMT.

and lastly can you please modify the query to : select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

This will help only if you are consistently seeing crash and are unable to
bring your DPM UI up.

Thanks,

Hitesh Sharma [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm

"Bernd Schneider" <BerndSc...@discussions.microsoft.com> wrote in
message news:431E0775-B42A-4FFB...@microsoft.com...

Arne Peleman

unread,

Feb 24, 2009, 1:27:56 PM2/24/09

to

Hi,

I have exactly same error.
But for me the console crashes when I try to install agents.

This is a newly installed server (win 2003 x86) with remote sql 2005 server.
I already applied sp 1

The problem is the msdpm service crashes without any specific reason.

But How can I solve this?

I already executed following sql commend.

select * from tbl_te_tasktrail where executionstate not in (2,3)

No output generated.

Thanks in advance

grtz.

error
---------

Connection to the DPM service has been lost.

DPM service could be running in recovery mode, which was initiated by the
DpmSync tool. If DpmSync is not running and the DPM service is still in
recovery mode, then run DpmSync again.
Review the application event log for information about a possible
service shutdown. Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$MS$DPM2007$
MSSQL$MS$DPM2007$
Virtual Disk Service
Volume Shadow Copy

ID: 917

"Bernd Schneider" <BerndSc...@discussions.microsoft.com> wrote in
message news:496D255D-4001-49EE...@microsoft.com...

nasirnaeem

unread,

Nov 5, 2009, 4:46:36 AM11/5/09

to

Hi,
Without any updates applied to the systems. Our server 2008 server , running local sql 2005 standard edition with sp2. 1 day all grean and next day no service. Server is connect to 3 deu's . Total storage capacity around 15 TB. And protected groups occupy 14TB.
The patch level of the dpm was 8836. Restart server or dpm service did not work. Then I found a new hotfix from microsoft website. Which updated the dpm to patch level 8851. And magically all the exception messages disappeared. And DPM service started working. It might save someone 4 hours of their life.

RMILLE wrote:

Connection to the DPM service has been lost - ERROR ID 917
21-Feb-09

ID: 917

Previous Posts In This Thread:

On Saturday, February 21, 2009 3:06 AM
RMILLE wrote:

Connection to the DPM service has been lost - ERROR ID 917

ID: 917

On Monday, February 23, 2009 4:31 AM
BerndSchneide wrote:

Hi,I have exact the same problem and are not able to set up a fresh system,

Hi,
I have exact the same problem and are not able to set up a fresh system, too.
I found a lot of people with exact the same problem, but no solution.
I'm waiting for a reply to this post.

Yours, Bernd Schneider

"RMILLER" wrote:

On Monday, February 23, 2009 6:47 AM
Hitesh Sharma [MSFT] wrote:

Hi,When you consistently see the error dialog box 'DPM connection lost....
Hi,

When you consistently see the error dialog box 'DPM connection lost....' on
opening the DPM UI, it is indicative of a persistent DPM engine crash. This
means there is something wrong with the DPMDB.

1. Look up the watson dump created because of the crash: This would be under

your '<windows>\PCHealth\ErrorRep\QSignoff' folder or '<Documents and
Settings\user>\local settings\applicationsdata\pchealth\errorrep\qsignoff\'.
Please extract the xml in the cab file created and post it here.

2. Look up the DPM error logs. Can you please look up the error logs of DPM

at <DPM Installation Path\dpm>? Please look up the MSDPM error log
pertaining to the time you see the crash.

3. Please open SQL Management studio and fire a query on the DPMDB: select *

from tbl_te_tasktrail where executionstate not in (2,3)

thanks,

Hitesh Sharma [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm

"RMILLER" <RMI...@discussions.microsoft.com> wrote in message
news:6CCFDEE5-F48E-4E55...@microsoft.com...

On Monday, February 23, 2009 8:33 AM
BerndSchneide wrote:

Re: Connection to the DPM service has been lost - ERROR ID 917
Hello Hitesh,

"Hitesh Sharma [MSFT]" wrote:

There are no logs.

1C589B0D-16FB-4D15-A436-49DBF78E3E80 3F288D5B-2E09-4248-A274-950CEBA6D1E5 BA123C48-C74E-4DF9-8F9D-B6DF9377ABED B5A3D25C-8EB2-4032-9428-C852DA5CE2C5 1 0 <?xml

On Monday, February 23, 2009 9:30 AM
Hitesh Sharma [MSFT] wrote:

Hi Bernd ,Is DPM still crashing when you open the DPM UI?
Hi Bernd ,

Is DPM still crashing when you open the DPM UI? If yes then there watson
reports created in the path mentioned. Its strange if its not being
created.Do you have error reporting turned on your server? Its a memory dump
thats created.

For the DPM logs, just try looking up MSDPM.errlog for the time pertaining
to your crash. And please find lines corresponding to your crash time. The
time displayed in the logs is GMT.

and lastly can you please modify the query to : select verbid,

executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

This will help only if you are consistently seeing crash and are unable to

bring your DPM UI up.

Thanks,
Hitesh Sharma [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm

"Bernd Schneider" <BerndSc...@discussions.microsoft.com> wrote in
message news:431E0775-B42A-4FFB...@microsoft.com...

On Tuesday, February 24, 2009 1:27 PM
Arne Peleman wrote:

Hi,I have exactly same error.
Hi,

I have exactly same error.
But for me the console crashes when I try to install agents.

This is a newly installed server (win 2003 x86) with remote sql 2005 server.
I already applied sp 1

The problem is the msdpm service crashes without any specific reason.

But How can I solve this?

I already executed following sql commend.
select * from tbl_te_tasktrail where executionstate not in (2,3)

No output generated.

Thanks in advance

grtz.

error
---------

Connection to the DPM service has been lost.

DPM service could be running in recovery mode, which was initiated by the
DpmSync tool. If DpmSync is not running and the DPM service is still in
recovery mode, then run DpmSync again.
Review the application event log for information about a possible
service shutdown. Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$MS$DPM2007$
MSSQL$MS$DPM2007$
Virtual Disk Service
Volume Shadow Copy

ID: 917

"Bernd Schneider" <BerndSc...@discussions.microsoft.com> wrote in
message news:496D255D-4001-49EE...@microsoft.com...

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shanefisher

unread,

Dec 7, 2009, 5:43:03 AM12/7/09

to

Hi there,

Sorry to jump into this thread however I am having the exact same problem and I do get a 1 line result from the following sql query.

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

Result is

84021B5E-B4DC-9B27-2B7E-3B99BB1225FF,0,NULL

What does this result mean, and how do I fix the problem?

Cheers,

Shane

nasir naeem wrote:

resolved the issue
05-Nov-09

Hi,
Without any updates applied to the systems. Our server 2008 server , running local sql 2005 standard edition with sp2. 1 day all grean and next day no service. Server is connect to 3 deu's . Total storage capacity around 15 TB. And protected groups occupy 14TB.
The patch level of the dpm was 8836. Restart server or dpm service did not work. Then I found a new hotfix from microsoft website. Which updated the dpm to patch level 8851. And magically all the exception messages disappeared. And DPM service started working. It might save someone 4 hours of their life.

Previous Posts In This Thread:

ID: 917

Yours, Bernd Schneider

"RMILLER" wrote:

"Hitesh Sharma [MSFT]" wrote:

There are no logs.

No output generated.

Thanks in advance

grtz.

ID: 917

On Thursday, November 05, 2009 4:46 AM
nasir naeem wrote:

resolved the issue

Hi,
Without any updates applied to the systems. Our server 2008 server , running local sql 2005 standard edition with sp2. 1 day all grean and next day no service. Server is connect to 3 deu's . Total storage capacity around 15 TB. And protected groups occupy 14TB.
The patch level of the dpm was 8836. Restart server or dpm service did not work. Then I found a new hotfix from microsoft website. Which updated the dpm to patch level 8851. And magically all the exception messages disappeared. And DPM service started working. It might save someone 4 hours of their life.

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janellelieder

unread,

Feb 14, 2010, 5:41:42 PM2/14/10

to

I am getting this all of the sudden on 4 of my DPM's. The ones getting the error are currently on 2.0.8836.0. I am unable to upgrade them to 2.0.8861.0.

When I run this query....

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

It returns message...

Msg 5242, Level 22, State 1, Line 1
An inconsistency was detected during an internal operation in database 'DPMDB' (ID:7) on page (1:87828). Please contact technical suport. Reference number 6.

Shane Fisher wrote:

Same problem is occuring for me
07-Dec-09

Hi there,

Sorry to jump into this thread however I am having the exact same problem and I do get a 1 line result from the following sql query.

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

Result is

84021B5E-B4DC-9B27-2B7E-3B99BB1225FF,0,NULL

What does this result mean, and how do I fix the problem?

Cheers,

Shane

Previous Posts In This Thread:

ID: 917

Yours, Bernd Schneider

"RMILLER" wrote:

"Hitesh Sharma [MSFT]" wrote:

There are no logs.

No output generated.

Thanks in advance

grtz.

ID: 917

On Monday, December 07, 2009 5:43 AM
Shane Fisher wrote:

Same problem is occuring for me
Hi there,

Sorry to jump into this thread however I am having the exact same problem and I do get a 1 line result from the following sql query.

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

Result is

84021B5E-B4DC-9B27-2B7E-3B99BB1225FF,0,NULL

What does this result mean, and how do I fix the problem?

Cheers,

Shane

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Prashant Kumar [MSFT]

unread,

Feb 15, 2010, 11:57:25 PM2/15/10

to

Hi Janelle,
The error below seems to be from SQL Server and indicating that there's a
corruption that SQL is finding in the DBs. Please let me know the following:
1. Can you check for any error events in the application event log from
source=MSDPM? Please paste back the details for us. That might help confirm
the issue.
2. Are your DPMs linked together to share a library by any chance? Or are
they hosted on the same machine/hardware?
3. Any other events that might indicate a corruption of data on the disk
that hosts the SQL DBs?

--
Prashant

This posting is provided "AS IS" with no warranties, and confers no rights.

"Janelle Lieder" wrote in message
news:2010214174137...@focusitinc.com...

heikoplate

unread,

Jun 1, 2010, 6:07:50 AM6/1/10

to

hi, i had the same error,

updating from post sp1 rollup (2.0.8824) to 2.0.8864 via KB979970 solved the issue.

System Win2k8x64 german

kind regards

heiko

RMILLE wrote:

Connection to the DPM service has been lost - ERROR ID 917

21-Feb-09

ID: 917

Previous Posts In This Thread:

On Saturday, February 21, 2009 3:06 AM
RMILLE wrote:

Connection to the DPM service has been lost - ERROR ID 917

ID: 917

On Monday, February 23, 2009 4:31 AM
BerndSchneide wrote:

Yours, Bernd Schneider

"RMILLER" wrote:

"Hitesh Sharma [MSFT]" wrote:

There are no logs.

No output generated.

Thanks in advance

grtz.

error
---------

Connection to the DPM service has been lost.

DPM service could be running in recovery mode, which was initiated by the
DpmSync tool. If DpmSync is not running and the DPM service is still in
recovery mode, then run DpmSync again.
Review the application event log for information about a possible
service shutdown. Verify that the following services are not disabled:
DPM
DPM Replication Agent
SQLAgent$MS$DPM2007$
MSSQL$MS$DPM2007$
Virtual Disk Service
Volume Shadow Copy

ID: 917

"Bernd Schneider" <BerndSc...@discussions.microsoft.com> wrote in
message news:496D255D-4001-49EE...@microsoft.com...

On Thursday, November 05, 2009 4:46 AM
nasir naeem wrote:

resolved the issue
Hi,
Without any updates applied to the systems. Our server 2008 server , running local sql 2005 standard edition with sp2. 1 day all grean and next day no service. Server is connect to 3 deu's . Total storage capacity around 15 TB. And protected groups occupy 14TB.
The patch level of the dpm was 8836. Restart server or dpm service did not work. Then I found a new hotfix from microsoft website. Which updated the dpm to patch level 8851. And magically all the exception messages disappeared. And DPM service started working. It might save someone 4 hours of their life.

On Monday, December 07, 2009 5:43 AM
Shane Fisher wrote:

Same problem is occuring for me
Hi there,

Sorry to jump into this thread however I am having the exact same problem and I do get a 1 line result from the following sql query.

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

Result is

84021B5E-B4DC-9B27-2B7E-3B99BB1225FF,0,NULL

What does this result mean, and how do I fix the problem?

Cheers,

Shane

On Sunday, February 14, 2010 5:41 PM
Janelle Lieder wrote:

DPM Error 917

I am getting this all of the sudden on 4 of my DPM's. The ones getting the error are currently on 2.0.8836.0. I am unable to upgrade them to 2.0.8861.0.

When I run this query....

select verbid,
executionstate, laststatename from tbl_te_tasktrail where executionstate not
in (2,3)

It returns message...

Msg 5242, Level 22, State 1, Line 1
An inconsistency was detected during an internal operation in database 'DPMDB' (ID:7) on page (1:87828). Please contact technical suport. Reference number 6.

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