Tape Backup Job Failing on One Job ID: 3311

Peter Jam

unread,

Mar 1, 2010, 11:55:01 AM3/1/10

to

My weekend tape job has been failing for one server as well as the DPMdb
backup for that server. See the two events below:

Event Type: Error
Event Source: DPM-EM
Event Category: None
Event ID: 1
Date: 2/28/2010
Time: 2:53:08 AM
User: N/A
Computer: dpmservername
Description:

The back up to tape job failed for the following reason: (ID: 3311)
Failed to perform the operation since the tape free tape is not available in
Stand Alone Drive Tape Library Hewlett Packard LTO Ultrium-3 drive (ID: 24050)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DPM-EM
Event Category: None
Event ID: 1
Date: 2/28/2010
Time: 2:52:57 AM
User: N/A
Computer: dpmservername
Description:

The back up to tape job failed for the following reason: (ID: 3311)
Failed to perform the operation since the tape free tape is not available in
Stand Alone Drive Tape Library Hewlett Packard LTO Ultrium-3 drive (ID: 24050)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Santhosh Sivarajan

unread,

Mar 1, 2010, 12:28:00 PM3/1/10

to

"Failed to perform the operation since the tape free tape is not available"

Do you have enough space on the tape?

--
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA
Houston, TX
http://blogs.sivarajan.com/
http://publications.sivarajan.com/

This posting is provided "AS IS" with no warranties, and confers no rights.

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message
news:5FE3466F-E0D9-4934...@microsoft.com...

Santhosh Sivarajan

unread,

Mar 1, 2010, 12:33:20 PM3/1/10

to

"Failed to perform the operation since the tape free tape is not available"

Maybe a silly question but do you have enough space on the tape?

--
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA
Houston, TX
http://blogs.sivarajan.com/
http://publications.sivarajan.com/

This posting is provided "AS IS" with no warranties, and confers no rights.

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message
news:5FE3466F-E0D9-4934...@microsoft.com...

Peter Jam

unread,

Mar 1, 2010, 2:02:01 PM3/1/10

to

It was marked free and everything else was backed to tape. You might be
right, how do I tell if the tape wasn't big enough? Is there a log somewhere
that says the tape held x data? Tape has already headed off site. So if
that is the issue, it will only worsen as we have more data and not less.

Peter Jam

unread,

Mar 1, 2010, 2:19:01 PM3/1/10

to

I am currently not compressing data, so I guess that is an option if I need
more tape space. Tape is LTO3 800Gb. I believe it is 400GB without
compression, am I correct?

Santhosh Sivarajan

unread,

Mar 1, 2010, 2:21:36 PM3/1/10

to

You can generate a Tape Management report to get a high level info.
http://technet.microsoft.com/en-us/library/bb808935.aspx

Follow these instructions to see the actual size..
http://www.ss-infrastructure.com/2009/06/data-protection-manager-2007-tape-usage.html

--
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA
Houston, TX
http://blogs.sivarajan.com/
http://publications.sivarajan.com/

This posting is provided "AS IS" with no warranties, and confers no rights.

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message

news:3BBB6EB5-41EE-4DE1...@microsoft.com...

Santhosh Sivarajan

unread,

Mar 1, 2010, 2:59:19 PM3/1/10

to

Yes. Without compression LTO3 can support 400GB.

http://en.wikipedia.org/wiki/Linear_Tape-Open#cite_note-Packard-6

--
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA
Houston, TX
http://blogs.sivarajan.com/
http://publications.sivarajan.com/

This posting is provided "AS IS" with no warranties, and confers no rights.

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message

news:920493FB-C0AA-4D1F...@microsoft.com...

Peter Jam

unread,

Mar 1, 2010, 3:06:01 PM3/1/10

to

Santhosh,
Thanks for your help.
I tried the second item several times. Directions seemed simple enough, but
I had no success, in fact the Admin Console crashed several times so I gave
up.
I'll do the inventory when I finish the backup next Sunday.

Pranay Prabhakar [MSFT]

unread,

Mar 5, 2010, 8:06:24 AM3/5/10

to

Hi Peter,

Do you see a job waiting for tape alert in the alerts view? If that is the
case then it means that the tape is full. The default timeout for a job
waiting for a free ape is 1 hour, after which the job will fail.

--
Pranay Prabhakar [MSFT]

This posting is provided “AS IS” with no warranties, and confers no rights

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message

news:AC6AA613-46AE-4851...@microsoft.com...

Peter Jam

unread,

Mar 8, 2010, 11:06:01 AM3/8/10

to

Pranay,
When I look at details it says: Failed to perform the operation since the

tape free tape is not available in Stand Alone Drive Tape Library Hewlett
Packard LTO Ultrium-3 drive (ID 24050)

And Recommended Action is: Add tape to the library, or to the drive in the
case of a stand-alone tape drive. Retry the operation after adding tape.

I have the tape still in there i am going to try the Inventory to see how
much it holds from Sunday. I'll report back.

"Pranay Prabhakar [MSFT]" wrote:

> .
>

Peter Jam

unread,

Mar 8, 2010, 11:20:01 AM3/8/10

to

Santhosh,
The links you gave me earlier to find tape volume apparently have changed.
Anyway I cannot determine what the quantity is on the tape so I am going to
set compression on for this coming weekend as I only have the one tape drive
and no one here on the weekend to change the tape.
Peter

Santhosh Sivarajan

unread,

Mar 8, 2010, 11:30:58 AM3/8/10

to

Here is the link again..
http://portal.sivarajan.com/2009/06/data-protection-manager-2007-tape-usage.html

--
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA
Houston, TX
http://blogs.sivarajan.com/
http://publications.sivarajan.com/

This posting is provided "AS IS" with no warranties, and confers no rights.

"Peter Jam" <Pete...@discussions.microsoft.com> wrote in message

news:F0630E34-E8A1-4204...@microsoft.com...

Peter Jam

unread,

Mar 16, 2010, 1:48:01 PM3/16/10

to

Turning on Tape compression worked. No more errors.
I looked at the tape reporting to see if I could figure out how much longer
it took, but was unsucessful. The important thing is it finishes on the
weekend and everythig fits on one tape, so no upgrading the tape drive yet.

"Pranay Prabhakar [MSFT]" wrote:

> .
>