Consistency Check Error
Jeff Graves
of a 2003 R2 server. The specific error is:
An unexpected error occurred during job execution. (ID 104 Details: The
system cannot find the file specified (0x80070002))
In the DPM error log on the server:
11F4 1030 08/21 15:28:56.633 22
fsutils.cpp(3624)|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:G: lVal
: HRESULT_FROM_WIN32(dwError): 0x80070002
11F4 1030 08/21 15:28:56.633 22 fixupreaderiterator.cpp(639)
[031DD008]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
FSWrapperGetFileAttributes(ssAlternatePath.PeekStr(),
&dwFileAttribs, m_fCaseSensitive): 0x80070002
11F4 1030 08/21 15:28:56.633 22 fixupreaderiterator.cpp(692)
[031DD008]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2
MakeUpdateFileInfofailed for file
\\?\Volume{d9fa981b-60f8-11d9-97ba-505054503030}\SmarterMail\Domains\acelossprevention.com\Users\root\Inbox\2008_1_24.grp
(Alt path:
\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy402\SmarterMail\Domains\acelossprevention.com\Users\root\Inbox\2008_1_24.grp,
attribs: 0xffffffff)
11F4 1030 08/21 15:28:56.633 22 fixupreaderiterator.cpp(693)
[031DD008]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Fileproperties (not
valid if GetFindData failed) (Attributes: 0x104,
CreationTime: {0x80,0xdacc51aa}, LastAccessTime: {0x1c85dd9,0xe89595bd},
LastWriteTime: {0x1c9c39b,0xdacc51aa}, FileSize: 128455775969345536 bytes,
ReparseTag:0xdfb)
11F4 1030 08/21 15:28:56.633 22 fixupreaderiterator.cpp(291)
[031DD008]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
MakeUpdateFileInfo(ssFilePath, pFileInfo, ppFileReader,
checksumHeader.ullRestartOffset): 0x80070002
11F4 1030 08/21 15:28:56.649 22 fixupreaderiterator.cpp(235)
[031DD008]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
ProcessNextFixupRecord(pFileInfo, ppFileReader): 0x80070002
11F4 1030 08/21 15:28:56.649 22 mtfwriter.cpp(347)
[06D02E60]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
m_pFileReaderIterator->GetNextFileReader(&fileInfo, &pFileReader):
0x80070002
11F4 1030 08/21 15:28:56.649 22 mtfwriter.cpp(156)
[06D02E60]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
GetNextDblkWriter(): 0x80070002
11F4 1030 08/21 15:28:56.649 22 fixupsendersubtask.cpp(213)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
m_pMtfWriter->Format(pBuffer, cbSize, pcbWritten): 0x80070002
11F4 1030 08/21 15:28:56.649 22 dsmsendersubtaskbase.cpp(532)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
FillupBuffer(pMsgBody, pBuffer->GetSize() -
sizeof(DLS_MSG_HEADER), &cbBodyBytes): 0x80070002
11F4 1030 08/21 15:28:56.649 22 dsmsendersubtaskbase.cpp(584)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 SendData()failed,
hr=0x80070002
11F4 1030 08/21 15:28:56.649 22 dsmsendersubtaskbase.cpp(484)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
SendData(): 0x80070002
11F4 1030 08/21 15:28:56.649 22 dsmsendersubtaskbase.cpp(151)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
OnSendCompleted(dwNumberOfBytes, pAgentOvl, dwError): 0x80070002
11F4 1030 08/21 15:28:56.649 22 dsmsendersubtaskbase.cpp(279)
[0313ABA0]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 Failed:F: lVal :
ProcessWaitCompletion(dwNumberOfBytes, pAgentOvl, dwError):
0x80070002
11F4 16A4 08/21 15:28:56.665 39 aasubtask.cpp(911)
[0309FA88]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2 <?xmlversion="1.0"?>
11F4 16A4 08/21 15:28:56.665 39 aasubtask.cpp(911)
[0309FA88]|TaskID=50A807CA-DAEE-49C5-BBE9-4E0F540666E2
<Statusxmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd"
StatusCode="-2147024894" Reason="Error" CommandID="RAReadDatasetFixup"
CommandInstanceID="939eaf33-5f54-4fd3-a5b8-eb7f06d05ab8"
GuidWorkItem="6ffad346-3a53-41ee-b26f-267660030d9f"
TETaskInstanceID="50a807ca-daee-49c5-bbe9-4e0f540666e2"><ErrorInfo
xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
ErrorCode="998" DetailedCode="-2147024894"
DetailedSource="2"/><RAStatus><RAReadDatasetFixup
xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd"><LWVStatus
BytesTransferred="16741760" NumberOfFilesTransferred="225740"
NumberOfFilesFailed="0" DataCorruptionDetected="false"/><FixupStatus
BytesTransferred="95551488" NumberOfFilesTransferred="1031"
NumberOfFilesFailed="0"
DataCorruptionDetected="false"/></RAReadDatasetFixup></RAStatus></Status>
I checked the file on disk. It exists and I can open it just fine. I have
run several consistency checks and they all fail with this error. I am
running the latest version 2.0.8844.0
Jeff
Hitesh Sharma[MSFT]
Can you please look up the error log on the fileserver? It is located under
<DPM_Isntall_Path>\DPM. Run the Consistency Check job again and please look
up the DPMRACurr.errlog on the fileserver. Also look up the error logs on
DPM. The time in the errlog is GMT. Please look for the HR '0x80070002' and
paste the stack here. It looks like some casesensitivity issue.
--
Thanks,
Hitesh Sharma [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm
"Jeff Graves" <je...@orcsweb.com> wrote in message
news:OAeX9xpI...@TK2MSFTNGP05.phx.gbl...
Jeff Graves
Thanks for getting back to me. I hadn't heard back for a while so I stopped
protection and recreated it for this volume since it was critical that the
data be backed up. Things seem to be working again. If this comes back, I'll
repost from the log, but the info I pasted in the original error is from the
fileserver's DPM log and should contain everything regarding the error
(you'll see that 0x80070002 error several times in the log I pasted). Looks
like the logs have rolled since then so I don't have the original anymore.
Jeff
"Hitesh Sharma[MSFT]" <hish...@online.microsoft.com> wrote in message
news:u8WAMmUL...@TK2MSFTNGP02.phx.gbl...
Jeff Graves
failing the consistency check with 0x80070005 errors on .ci files in the
C:\System Volume Information\catalog.wci\ folder. I checked the servers, and
the files specified in the errors don't actually exist.
From the DPM server:
Affected area: C:\
Occurred since: 9/17/2009 5:41:19 PM
Description: The replica of Volume C:\ on xxxxxxx is inconsistent with the
protected data source. All protection activities for data source will fail
until the replica is synchronized with consistency check. You can recover
data from existing recovery points, but new recovery points cannot be
created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the
databases that are consistent. To backup inconsistent databases, run a
consistency check on the farm. (ID 3106)
DPM encountered an error while performing an operation for
\\?\Volume{11ec9fb8-befa-11dc-b440-806e6f6e6963}\System Volume
Information\catalog.wci\00010013.ci (ID 2033 Details: Access is denied
(0x80070005))
Recommended action: 1) Refer to the detailed error code in the description
above. Retry this operation after the issue has been fixed.
2) If the error was due to insufficient resources, then it could be a
transient failure and you should retry this operation after some time.
Synchronize with consistency check.
Run a synchronization job with consistency check...
Resolution: To dismiss the alert, click below
Inactivate alert
From the log file on the file server:
0F28 147C 09/17 21:24:24.641 39 vadatasourcestate.cpp(651)|TaskID=92FEAF7A-E593-4449-BB03-F705956A6CF4 GetModuleHandlefailed for Library [FileWriterHelperPlugin], Hr = [0x8007007e], will try
LoadLibrary
0F28 147C 09/17 21:24:24.735 26 agentutils.cpp(1766)|TaskID=92FEAF7A-E593-4449-BB03-F705956A6CF4 Failed:Could not get the value of registry key name CopyBackupEnabled under
HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection
Manager\Agent\2.0 , hr = 80070002: 0x80070002
0F28 147C 09/17 21:24:27.266 39 aaxmlprocessingutils.cpp(49)|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Failed:F: lVal : E_INVALIDARG: 0x80070057
0F28 147C 09/17 21:24:27.360 26 agentutils.cpp(1766)|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Failed:Could not get the value of registry key name CopyBackupEnabled under
HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft Data Protection
Manager\Agent\2.0 , hr = 80070002: 0x80070002
0F28 09E0 09/17 21:24:34.329 22 exclusionhandler.cpp(677) [00B6C554]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Invalidmultistring in registry:(C:\Documents and Settings\All Users\DRM\* /s)
0F28 0BD4 09/17 21:26:17.407 24 cc_extcalls.cpp(517) [03014480]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B DM:TempErr: err=0x40 read=1 write=0
0F28 170C 09/17 21:31:41.938 22 dsmreceiversubtaskbase.cpp(257) [00B5DC80]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B CDsmReceiverSubTaskBasereceived completion for session closed in WAIT state
0F28 170C 09/17 21:31:41.938 22 dsmsubtaskbase.cpp(228) [00B5DC80]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Sessionclosed before data move completed
0F28 170C 09/17 21:31:41.938 22 dsmreceiversubtaskbase.cpp(259) [00B5DC80]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Failed:F: lVal : OnSessionClosed(dwNumberOfBytes, pAgentOvl, dwError): 0x80072746
0F28 170C 09/17 21:31:41.938 22 dsmreceiversubtaskbase.cpp(204) [00B5DC80]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B Failed:F: lVal : ProcessWaitCompletion(dwNumberOfBytes, pAgentOvl, dwError):
0x80072746
0F28 170C 09/17 21:31:51.954 39 aasubtask.cpp(911) [00B58BC0]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B <?xmlversion="1.0"?>
0F28 170C 09/17 21:31:51.954 39 aasubtask.cpp(911) [00B58BC0]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B <Statusxmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd"
StatusCode="-2147014842" Reason="Error" CommandID="RAReadDatasetFixup"
CommandInstanceID="4b8aeff9-0de9-459d-9651-ba6c09179c96"
GuidWorkItem="c653140a-2563-4564-b962-f5f67ad6b1e1"
TETaskInstanceID="f7eab681-0635-485d-88dd-e3a535b2c38b"><ErrorInfo
xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd"
ErrorCode="998" DetailedCode="-2147014842"
DetailedSource="2"/><RAStatus><RAReadDatasetFixup
xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd"><LWVStatus
BytesTransferred="2362676" NumberOfFilesTransferred="31250"
NumberOfFilesFailed="0" DataCorruptionDetected="false"/><FixupStatus
BytesTransferred="786432" NumberOfFilesTransferred="214"
NumberOfFilesFailed="0"
DataCorruptionDetected="false"/></RAReadDatasetFixup></RAStatus></Status>
0F28 0BD4 09/17 21:33:02.266 24 cc_extcalls.cpp(517) [0301E4F8]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B DM:TempErr: err=0x40 read=1 write=0
0F28 16CC 09/17 21:33:12.282 24 cc_extcalls.cpp(517) [0301A670]|TaskID=F7EAB681-0635-485D-88DD-E3A535B2C38B DM:TempErr: err=0x40 read=1 write=0
Usually when I get these errors, I can disable protection with delete, and
then recreate it and it will work just fine. However, I lose all my recovery
points which I'd like to avoid. I tried manually creating a blank text file
with the same name and putting it into that folder, but it still wouldn't
work.
Jeff
"Jeff Graves" <je...@orcsweb.com> wrote in message
news:OBwGMQWM...@TK2MSFTNGP04.phx.gbl...
Hitesh Sharma[MSFT]
You can workaround the problem by: Under the regkey path on the file
server -
"HKLM\System\CurrentControlSet\control\BackupRestore\FilesNotToBackup" add a
new multistring entry with name '"System Volume Information" and add the
value "\System Volume Information\* /s" . This ways you can avoid backing up
the 'System Volume Information' folder.
--
Thanks,
Hitesh Sharma [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm
"Jeff Graves" <je...@orcsweb.com> wrote in message
news:OTRrCE%23NKH...@TK2MSFTNGP05.phx.gbl...