Web Alerts after installing CRM 3.0
96ghia
or so
seconds, alerting me to the following
http://(Servername):5555/MSCRMServices request failed: Critical condition.
HTTP Status: 400 Error: Cannot find server or DNS Error
Response Time (msec): 0.
(WMI Status: 0 )
When checked out in IIS, the site has a load of items for CRM services, but
has no default page (HTML) and cannot be viewed in internet explorer, (get a
404 permission denied error,) but this appears to be normal. This link is
not
meant to be directly accessed seemingly.
Obviously getting an email with the same thing every 20 seconds is highly
irritating, and I don't want to turn off alerts as they serve a very
important role. Can either
a) Alerts for just this error be turned off
or
b) the error be stopped entirely.
I would prefer a) but would be fine with b).
This problem is not unique. I have seen several other posts with exactly the
same problem, but haven't found a solution.
I have changed permission on the physical directory to allow "local system"
access to the directory to read, and placed a blank index.htm in the
directory so that the web checker would have something to read, and can no
read it using a browser as administrator. I also tried adding "local system"
to the CRM users list in desperation, when it became apparent that CRM
controlled access, and not Windows Server permissions, but as "Local system"
is a "foreign security principal" and not a user, I could not add it.
Are there ANY suggestions?? I am happy to provide more info if required.
John O'Donnell
was installed and see if you were having DNS issues
=======================
John O'Donnell
Microsoft CRM MVP
http://codegallery.gotdotnet.com/crm
"96ghia" <96ghia-...@gmail.com> wrote in message
news:44726490$1...@dnews.tpgi.com.au...
Dave Carr
3.0 installed and have never received this message. You mention there
is no default web page... Well, yeah there is.. If I look in IIS at
the MSCRM 3.0 web site (select that folder) I can see 9 folders and 10
files on the right hand side. One of them is default.aspx. (No HTML,
but see the next para.)
Also, if I right click and select properties, and select the Documents
tab, the "enable default content page" is checked, and default.aspx is
in the box. (If not there, I have seen MS support click Add and just
add a dummy page in there...) (This appears to differ: another box
has four items in the Documents window: default.aspx, default.htm,
default.asp, and index.htm - hmm,. this box was upgraded from 1.2,
that may explain the diff.)
Also, I can right click on the MSCRM 3.0 folder wuthin IIS and hit
Browse, and CRM will (eventually) open up in a new window. Does this
work for you?
HTH,
Dave
-------------------------------------------------
David L. Carr, President
Visionary Software Consulting, Inc.
http://www.vscrm.com
971-327-6944
**New** See a 23-minute recorded webinar detailing all VAST CRM
auditing features. http://www.vscrm.com/webinar.htm
96ghia
other DNSing issues, from what I could see.
The CRM site (http://"servername":5555) works perfectly. Its just the
subdirectory MSCRMServices that reports the error. I've described the error
further in a post below replying to someone else.
Thanks for your reply and interest! :-)
"John O'Donnell" <csharpco...@nospam-hotmail.com-nospam> wrote in
message news:uL2LE2hf...@TK2MSFTNGP05.phx.gbl...
96ghia
> Something is definitely not right, as I have several SBS boxes with CRM
> 3.0 installed and have never received this message. You mention there
> is no default web page... Well, yeah there is.. If I look in IIS at
> the MSCRM 3.0 web site (select that folder) I can see 9 folders and 10
> files on the right hand side. One of them is default.aspx. (No HTML,
> but see the next para.)
The error is coming from the subdirectory MSCRMServices. If you tried to
"Browse" that location directly you'd get the same message, although it
would say "Permission denied"
I added a blank default.htm file to that directory and made it the default
page, (as per below)
"(If not there, I have seen MS support click Add and just
> add a dummy page in there...) "
And here is the catch. CRM Actually works perfectly! If you "Browse" the
base CRM site directly, or open it from a workstation, it works fine! But
for some reason, IIS and SBS are interpreting the subdirectory
MSCRMServices as a directory to be browsed directly, and from what I have
been able to see from the errors thus far, the directory was never meant to
be browsed directly. It appears to be a directory of Support files, (ASPs,
scripts, etc etc.)
I also yesterday tried adding the "local system" account to the list of
permitted users for CRM, (seing that CRM overrides the IIS and file system
permissions) but that didn't work. "Local system" is a "foreign security
principal" and can't be added to CRM as its not a "User" as such, just a
reference....
"Dave Carr" <da...@vscrm.com> wrote in message
news:1148396098.6...@u72g2000cwu.googlegroups.com...
SharpForm
(5555) port and SBS 2003 Premium.
I unistalled ISA 2004 while troubleshooting a problem caused by a DMZ switch
failing intermitantly and the error went away . After reinstalling ISA the
e-mail erro returned...
Any suggestions would be appreciated.
Marina Roos [SBS-MVP]
Can you post the ipconfig/all from the server and a client?
--
Regards,
Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53
"SharpForm" <Shar...@discussions.microsoft.com> schreef in bericht
news:F4B0B0C4-65E9-45B2...@microsoft.com...
SharpForm
Thank you for the reply...
IPCONFIG /ALL (from client)
Windows IP Configuration
Host Name . . . . . . . . . . . . : SFI-WRKSTN-001
Primary Dns Suffix . . . . . . . : sharpform.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : sharpform.local
sharpform.local
Ethernet adapter Local Area Connection 3:
Connection-specific DNS Suffix . : sharpform.local
Description . . . . . . . . . . . : D-Link DGE-530T Gigabit Ethernet
Adapter #2
Physical Address. . . . . . . . . : 00-0F-3D-F4-90-45
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.1.250
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.1.10
DHCP Server . . . . . . . . . . . : 10.10.1.10
DNS Servers . . . . . . . . . . . : 10.10.1.10
Primary WINS Server . . . . . . . : 10.10.1.10
Lease Obtained. . . . . . . . . . : Friday, July 14, 2006 11:39:59 AM
Lease Expires . . . . . . . . . . : Saturday, July 22, 2006 11:39:59
AM
IPCONFIG /ALL (Server)
Windows IP Configuration
Host Name . . . . . . . . . . . . : sfi-server-001
Primary Dns Suffix . . . . . . . : sharpform.local
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : sharpform.local
Ethernet adapter Server Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-30-48-70-6D-DF
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.1.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.10.1.10
Primary WINS Server . . . . . . . : 10.10.1.10
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 S Server Adapter
Physical Address. . . . . . . . . : 00-30-48-70-6D-DE
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 71.39.4.221
Subnet Mask . . . . . . . . . . . : 255.255.255.248
Default Gateway . . . . . . . . . : 71.39.4.222
DNS Servers . . . . . . . . . . . : 10.10.1.10
NetBIOS over Tcpip. . . . . . . . : Disabled
Email message:
Alert on SFI-SERVER-001 at 7/15/2006 11:03:25 AM
http://SFI-SERVER-001:5555/MSCRMServices request failed: Critical condition.
HTTP Status: 400 Error: Cannot find server or DNS Error Response Time
(msec): 0.
(WMI Status: 0 )
There aren't any errors in the logs at all and CRM appears to work fine.
Marina Roos [SBS-MVP]
Those ipconfigs look fine to me. Can you check DNS server please? Are there
any foreign records (records that don't belong to the internal IP range) or
dns zone that shouldn't be there? Is there a record for the servername and
companyweb?
--
Regards,
Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum:
http://www.smallbizserver.net/Default.aspx?tabid=53
"SharpForm" <Shar...@discussions.microsoft.com> schreef in bericht
news:6F2ABBC8-61A5-4F07...@microsoft.com...
NallEdgeWorks
I just had the same problem. Here is what I know:
I created this problem when I installed CRM Mobile. I believe I broke it
when I was playing around with the web site certificates. I dont know EXACTLY
which of the following fixed it, but I did fix it! I did this:
a) Re-Ran the CEICW, changed firewall settings, and create a new certificate.
b) changed the IP Address for the CRM site to "All IPs"
C) The default document list was empty. I added default.aspx.
Lastly, did an IISReset, and bam! it stopped sending the error reports.
Good luck, and post what you find.
--
Michael
Nall Edge Networks, LLC
http://www.nalledgenetworks.com
Steve Noe
virtual server sandbox. Both are SBS Premium with ISA. One is SP1 from the
distribution disks and one is pre SP1 updatyed to SP1All patches are
installed and these are clean boxes. I tried everything in the above post
including rebooting the server to no avail. My messages are 8-10 minutes
apart. It does not appear that any of the above fixes are the real answer.
Has anyone definitively solved this yet?
--
Thanks,
Steve Noe, SBSC, MBSCM/CRM
Steve Noe
--
Thanks,
Steve Noe, SBSC, MBSCM/CRM