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Outlook CRM CLient cant set regarding inside email

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Ian Watson

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Nov 18, 2009, 3:28:30 AM11/18/09

Hello,

When I open an email and hit track in CRM it does track I then want to set
the regarding but the button does nothing. If I hit the down arrow/pick list
it displays one empty box below. It used to show my recent tracking and
regarding items.

Has anyone seen this before? how can I fix it?

Outlook 2007
CRM 4.0 Rollup 7
Windows XP
CRM Server running on Windows Server 2003 R2 SP2
Email router also on Windows Server 2003 R2 SP2

Thanks in advance Ian

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